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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-30789] Unable to Initial Sync Big Database on non-Linux System due to mongod TCP Keepalive Constraint</title>
                <link>https://jira.mongodb.org/browse/SERVER-30789</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;We are initial syncing a big database (~70Gb) from a replica set member A to replica set member B. Both members are running mongod instance on Windows. Windows TCP connection interval is set to 30min.&lt;/p&gt;

&lt;p&gt;And from this post:&lt;br/&gt;
&lt;a href=&quot;https://docs.mongodb.com/v3.2/faq/diagnostics/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/v3.2/faq/diagnostics/&lt;/a&gt;&lt;br/&gt;
We understand that MongoDB will set its own TCP timeout interval to 10min on Windows OS.&lt;/p&gt;

&lt;p&gt;Under these settings, we found we are not able to complete initial syncing, because:&lt;/p&gt;

&lt;p&gt;1. We need more than 10 minutes to build index after the big database is copied from A to B.&lt;br/&gt;
2. Looks like MongoDB cannot ACK to TCP requests when building index&lt;br/&gt;
3. Consequently after building index, instance B will receive a TCP connection timeout error, and need to start over the whole initial sync&lt;br/&gt;
4. So stuck at this big database now.&lt;/p&gt;

&lt;p&gt;Please suggest.&lt;/p&gt;

&lt;p&gt;Log containing this error:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T07:59:00.164+0800 I STORAGE  [rsSync] 14456650 objects cloned so far from collection DB.COL&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T07:59:04.007+0800 I STORAGE  [rsSync] clone DB.COL 14457727&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T07:59:53.315+0800 I INDEX    [rsSync] build index on: stratus.position properties: { v: 1, key: { _id: 1 }, name: &quot;_id_&quot;, ns: &quot;DB.COL&quot; }&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T07:59:53.316+0800 I INDEX    [rsSync]         building index using bulk method; build may temporarily use up to 500 megabytes of RAM&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T07:59:56.019+0800 I -        [rsSync]   Index Build: 84400/14467992 0%&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T07:59:59.000+0800 I -        [rsSync]   Index Build: 195300/14467992 1%&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:00:02.002+0800 I -        [rsSync]   Index Build: 271400/14467992 1%&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;......&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:21.002+0800 I -        [rsSync]   Index Build: 14266400/14467992 98%&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:24.000+0800 I -        [rsSync]   Index Build: 14325000/14467992 99%&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:27.002+0800 I -        [rsSync]   Index Build: 14408000/14467992 99%&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.095+0800 I INDEX    [rsSync] build index done.  scanned 14467992 total records. 644 secs&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.104+0800 I REPL     [rsSync] initial sync data copy, starting syncup&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.106+0800 I REPL     [rsSync] oplog sync 1 of 3&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.109+0800 I NETWORK  [rsSync] Socket  send() errno:10054 An existing connection was forcibly closed by the remote host. IP:port&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.114+0800 I REPL     [rsSync] connection lost to hostname:port; is your tcp keepalive interval set appropriately?&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.136+0800 E REPL     [rsSync] 9001 socket exception [FAILED_STATE] server [hostname:port(IP) failed]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-08-23T08:10:38.136+0800 E REPL     [rsSync] initial sync attempt failed, 8 attempts remaining&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</description>
                <environment></environment>
        <key id="419190">SERVER-30789</key>
            <summary>Unable to Initial Sync Big Database on non-Linux System due to mongod TCP Keepalive Constraint</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="ramon.fernandez@mongodb.com">Ramon Fernandez Marina</assignee>
                                    <reporter username="wekurtz">WenniZ</reporter>
                        <labels>
                    </labels>
                <created>Wed, 23 Aug 2017 01:35:54 +0000</created>
                <updated>Mon, 9 Oct 2017 17:01:49 +0000</updated>
                            <resolved>Wed, 13 Sep 2017 11:07:12 +0000</resolved>
                                                                    <component>Replication</component>
                                        <votes>0</votes>
                                    <watches>11</watches>
                                                                                                                <comments>
                            <comment id="1671655" author="ramon.fernandez" created="Wed, 13 Sep 2017 11:06:58 +0000"  >&lt;p&gt;Apologies for the delay in the response. To the best of my understanding:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;In our docs we&apos;re using the terms &quot;keepalive&quot;, &quot;keepalive time&quot; and &quot;keepalive period&quot; interchangeably&lt;/li&gt;
	&lt;li&gt;This setting is the maximum window of time that the system will let a connection be idle without sending a package&lt;/li&gt;
	&lt;li&gt;If this window is set too big, MongoDB will ignore that setting and make it smaller to avoid issues like the one you describe&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;I&apos;d recommend you check your values of &lt;a href=&quot;https://technet.microsoft.com/en-us/library/cc957549.aspx&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;KeepAliveTime&lt;/a&gt; and &lt;a href=&quot;https://technet.microsoft.com/en-us/library/cc957548.aspx&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;KeepAliveInterval&lt;/a&gt; to be sure, and lower KeepAliveTime if it&apos;s too large, but my my guess is that the clocks on these nodes you&apos;re trying to initial sync are diverging enough to cause the problem you&apos;re seeing, since we haven&apos;t had other users report socket timeouts due to large index builds after initial syncs.&lt;/p&gt;

&lt;p&gt;Please note that the SERVER project is for reporting bugs or feature suggestions for the MongoDB server. For MongoDB-related support discussion please post on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;, where your question will reach a larger audience. A question like this involving more discussion would be best posted on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt;. See also our &lt;a href=&quot;https://www.mongodb.org/about/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support page&lt;/a&gt; for additional support resources.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="1658019" author="wekurtz" created="Sun, 27 Aug 2017 12:52:43 +0000"  >&lt;p&gt;@ramon.fernandez&lt;br/&gt;
Please let me know if you need additional info.&lt;/p&gt;
</comment>
                            <comment id="1654686" author="wekurtz" created="Wed, 23 Aug 2017 05:50:56 +0000"  >&lt;p&gt;what version of MongoDB are you using?&lt;br/&gt;
3.2.12-7-gacfa77f&lt;/p&gt;

&lt;p&gt;you mention Windows, can you please elaborate on the the exact version?&lt;br/&gt;
Windows Server 2012 R2&lt;/p&gt;

&lt;p&gt;is 70Gb the data size or the size on disk?&lt;br/&gt;
It&apos;s the size on hard disk.&lt;/p&gt;</comment>
                            <comment id="1654558" author="ramon.fernandez" created="Wed, 23 Aug 2017 01:54:41 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=wekurtz&quot; class=&quot;user-hover&quot; rel=&quot;wekurtz&quot;&gt;wekurtz&lt;/a&gt;,&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;what version of MongoDB are you using?&lt;/li&gt;
	&lt;li&gt;you mention Windows, can you please elaborate on the the exact version?&lt;/li&gt;
	&lt;li&gt;is 70Gb the data size or the size on disk?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;We haven&apos;t heard of other users running into this issue so we would like to have a better understanding of what&apos;s happening and try to reproduce it on our end.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
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