<!-- 
RSS generated by JIRA (9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66) at Thu Feb 08 04:28:10 UTC 2024

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary append 'field=key&field=summary' to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-31780] getting Error from MongoS</title>
                <link>https://jira.mongodb.org/browse/SERVER-31780</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;hi,&lt;/p&gt;

&lt;p&gt;we have an environment as below:&lt;/p&gt;

&lt;p&gt;1) 2 shards [ 2 primary, 2 secondary, 2 Arbiter]&lt;br/&gt;
2) Config servers&lt;br/&gt;
3) 12 MongoS  servers.&lt;/p&gt;

&lt;p&gt;we are facing Application issues  and below are the logs from MongoDb and from MongoS&lt;/p&gt;

&lt;p&gt;---------------------------------------------------------------------------&lt;br/&gt;
&lt;ins&gt;&lt;b&gt;We are getting the below error from MongoS routers.&lt;/b&gt;&lt;/ins&gt;&lt;br/&gt;
----------------------------------------------------------------------------&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T12:22:12.932+0000 I NETWORK  [NetworkInterfaceASIO-TaskExecutorPool-7-0] Marking host 10.18.62.194:37018 as failed :: caused by :: ExceededTimeLimit: operation exceeded time limit&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T12:22:15.013+0000 I NETWORK  [NetworkInterfaceASIO-TaskExecutorPool-7-0] Marking host 10.18.62.194:37018 as failed :: caused by :: ExceededTimeLimit: operation exceeded time limit&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;---------------------------------------------------------------------&lt;br/&gt;
&lt;b&gt;&lt;ins&gt;From MongoDB  we are getting the below error&lt;/ins&gt;&lt;/b&gt;&lt;br/&gt;
----------------------------------------------------------------------&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;7T11:01:25.240Z I SHARDING [conn1464] remotely refreshing metadata for CLMPROD.CLMAuditLog based on current shard version 214|31||59d09221afa4216db060338c, current metadata version is 214|31||59d09221afa4216db060338c&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T11:01:25.241Z I SHARDING [conn1464] metadata of collection CLMPROD.CLMAuditLog already up to date (shard version : 214|31||59d09221afa4216db060338c, took 1 ms)&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T11:01:25.242Z I SHARDING [conn1464] about to log metadata event into changelog: { _id: &quot;SVR-AGMDBPRIM-01.mtn.ci-2017-10-27T11:01:25.242+0000-59f31205e7b2b1db44b6c514&quot;, server: &quot;SVR-AGMDBPRIM-01.mtn.ci&quot;, clientAddr: &quot;10.18.62.170:52658&quot;, time: new Date(1509102085242), what: &quot;moveChunk.start&quot;, ns: &quot;CLMPROD.CLMAuditLog&quot;, details: { min: { auditLog.CreationDate: &quot;2017-09-30T14:38:15.887Z&quot; }, max: { auditLog.CreationDate: &quot;2017-09-30T15:00:07.040Z&quot; }, from: &quot;mtnic-rs1&quot;, to: &quot;mtnic-rs2&quot; } }&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T11:01:25.245Z I SHARDING [conn1464] moveChunk request accepted at version 214|31||59d09221afa4216db060338c&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T11:01:25.245Z I SHARDING [conn1464] moveChunk number of documents: 1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T11:01:25.245Z W SHARDING [conn1464] moveChunk failed to engage TO-shard in the data transfer:  :: caused by :: UnknownError: can&apos;t accept new chunks because  there are still 8 deletes from previous migration&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-10-27T11:01:25.245Z I SHARDING [conn1464] about to log metadata event into changelog: { _id: &quot;SVR-AGMDBPRIM-01.mtn.ci-2017-10-27T11:01:25.245+0000-59f31205e7b2b1db44b6c516&quot;, server: &quot;SVR-AGMDBPRIM-01.mtn.ci&quot;, clientAddr: &quot;10.18.62.170:52658&quot;, time: new Date(1509102085245), what: &quot;moveChunk.from&quot;, ns: &quot;CLMPROD.CLMAuditLog&quot;, details: { min: { auditLog.CreationDate: &quot;2017-09-30T14:38:15.887Z&quot; }, max: { auditLog.CreationDate: &quot;2017-09-30T15:00:07.040Z&quot; }, step 1 of 6: 0, step 2 of 6: 8, to: &quot;mtnic-rs2&quot;, from: &quot;mtnic-rs1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</description>
                <environment></environment>
        <key id="451885">SERVER-31780</key>
            <summary>getting Error from MongoS</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="mark.agarunov">Mark Agarunov</assignee>
                                    <reporter username="hare.montry@tecnotree.com">HARE KRUSHNA MONTRY</reporter>
                        <labels>
                    </labels>
                <created>Fri, 27 Oct 2017 13:41:27 +0000</created>
                <updated>Sun, 7 Jan 2018 04:36:25 +0000</updated>
                            <resolved>Fri, 1 Dec 2017 18:54:20 +0000</resolved>
                                    <version>3.2.15</version>
                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1740350" author="mark.agarunov" created="Fri, 1 Dec 2017 18:54:20 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hare.montry%40tecnotree.com&quot; class=&quot;user-hover&quot; rel=&quot;hare.montry@tecnotree.com&quot;&gt;hare.montry@tecnotree.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1723098" author="mark.agarunov" created="Fri, 10 Nov 2017 22:10:30 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hare.montry%40tecnotree.com&quot; class=&quot;user-hover&quot; rel=&quot;hare.montry@tecnotree.com&quot;&gt;hare.montry@tecnotree.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, could you please provide the complete logs from all affected mongod and mongos nodes?,&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1713900" author="mark.agarunov" created="Tue, 31 Oct 2017 19:26:14 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hare.montry%40tecnotree.com&quot; class=&quot;user-hover&quot; rel=&quot;hare.montry@tecnotree.com&quot;&gt;hare.montry@tecnotree.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the report. Looking over the provided output, I believe this may be an instance of &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-27009&quot; title=&quot;Replication initial sync creates cursors with no timeout&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-27009&quot;&gt;&lt;del&gt;SERVER-27009&lt;/del&gt;&lt;/a&gt;, where an open cursor without a timeout is causing migrations to block. To verify that this is the case, could you please provide the complete logs from all affected &lt;tt&gt;mongod&lt;/tt&gt; and &lt;tt&gt;mongos&lt;/tt&gt; nodes?&lt;/p&gt;

&lt;p&gt;I&apos;ve generated a &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/459d6ac3-4654-418b-b390-6b335cad41a6.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;secure upload portal&lt;/a&gt; so that you can send us these files privately.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                <customfield id="customfield_10050" key="com.atlassian.jira.toolkit:comments">
                        <customfieldname># Replies</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>3.0</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10055" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>Date of 1st Reply</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Tue, 31 Oct 2017 19:26:14 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10052" key="com.atlassian.jira.toolkit:dayslastcommented">
                        <customfieldname>Days since reply</customfieldname>
                        <customfieldvalues>
                                        6 years, 10 weeks, 5 days ago
    
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_18254" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Dependencies</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue><![CDATA[]]></customfieldvalue>


                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_15850" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_10057" key="com.atlassian.jira.toolkit:lastusercommented">
                        <customfieldname>Last comment by Customer</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>true</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10056" key="com.atlassian.jira.toolkit:lastupdaterorcommenter">
                        <customfieldname>Last commenter</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>backlog-server-pm</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_11151" key="com.atlassian.jira.toolkit:LastCommentDate">
                        <customfieldname>Last public comment date</customfieldname>
                        <customfieldvalues>
                            6 years, 10 weeks, 5 days ago
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10032" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Operating System</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10026"><![CDATA[ALL]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10051" key="com.atlassian.jira.toolkit:participants">
                        <customfieldname>Participants</customfieldname>
                        <customfieldvalues>
                                        <customfieldvalue>hare.montry@tecnotree.com</customfieldvalue>
            <customfieldvalue>mark.agarunov</customfieldvalue>
    
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                        <customfield id="customfield_14254" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Product Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>1|htivjr:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_12550" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>2|htao67:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10558" key="com.pyxis.greenhopper.jira:gh-global-rank">
                        <customfieldname>Rank (Obsolete)</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>9223372036854775807</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_23361" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Requested By</customfieldname>
                        <customfieldvalues>
                                

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            <customfield id="customfield_10053" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>Time In Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_22870" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Triagers</customfieldname>
                        <customfieldvalues>
                                

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_14350" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>serverRank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>1|htihnj:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                    </customfields>
    </item>
</channel>
</rss>