<!-- 
RSS generated by JIRA (9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66) at Thu Feb 08 04:28:30 UTC 2024

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary append 'field=key&field=summary' to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-31889] Unable to start MongoDB service</title>
                <link>https://jira.mongodb.org/browse/SERVER-31889</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hi Team,&lt;/p&gt;

&lt;p&gt;I am unbale to start the MongoDB service. Please find the below error captured in error log.&lt;/p&gt;

&lt;p&gt;I suspect this is OS issue. OS version - Ubuntu - 16&lt;/p&gt;

&lt;p&gt;I am unable to read the file which is larger than 2GB, hence i suspect this is the reason mongodb is not coming up.  &lt;/p&gt;

&lt;p&gt;Please check and help me on this &lt;/p&gt;

&lt;p&gt;2017-11-08T18:47:30.548+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=7511M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2017-11-08T18:47:30.632+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (1) &lt;span class=&quot;error&quot;&gt;&amp;#91;1510166850:632733&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;23346:0x7f2f97eeecc0&amp;#93;&lt;/span&gt;, __&lt;a href=&quot;file:collection-4--1182357196917537703.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:collection-4--1182357196917537703.wt&lt;/a&gt;, WT_SESSION.open_cursor: /var/lib/mongodb/collection-4--1182357196917537703.wt: handle-open: open: Operation not permitted&lt;br/&gt;
2017-11-08T18:47:30.632+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Invariant failure: ret resulted in status UnknownError: 1: Operation not permitted at src/mongo/db/storage/wiredtiger/wiredtiger_session_cache.cpp 95&lt;br/&gt;
2017-11-08T18:47:30.632+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;***aborting after invariant() failure&lt;/p&gt;


&lt;p&gt;2017-11-08T18:47:30.661+0000 F -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Got signal: 6 (Aborted). &lt;br/&gt;
0x5608ec5298e1 0x5608ec5289d9 0x5608ec528ebd 0x7f2f9500b390 0x7f2f94c65428 0x7f2f94c6702a 0x5608eb70eaa7 0x5608ec22ed26 0x5608ec22ca3c 0x5608ec228d14 0x5608ec2274dc 0x5608ec21435b 0x5608ec1527c3 0x5608ec1576b4 0x5608ec211cd7 0x5608ec101510 0x5608eb6fa27e 0x5608eb71a65f 0x7f2f94c50830 0x5608eb77f409&lt;br/&gt;
----- BEGIN BACKTRACE -----&lt;br/&gt;
{&quot;backtrace&quot;:[&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;16718E1&quot;,&quot;s&quot;:&quot;_ZN5mongo15printStackTraceERSo&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;16709D9&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;1670EBD&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;7F2F94FFA000&quot;,&quot;o&quot;:&quot;11390&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;7F2F94C30000&quot;,&quot;o&quot;:&quot;35428&quot;,&quot;s&quot;:&quot;gsignal&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;7F2F94C30000&quot;,&quot;o&quot;:&quot;3702A&quot;,&quot;s&quot;:&quot;abort&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;856AA7&quot;,&quot;s&quot;:&quot;_ZN5mongo25fassertFailedWithLocationEiPKcj&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;1376D26&quot;,&quot;s&quot;:&quot;_ZN5mongo17WiredTigerSession9getCursorERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEEmb&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;1374A3C&quot;,&quot;s&quot;:&quot;_ZN5mongo16WiredTigerCursorC1ERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEEmbPNS_16OperationContextE&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;1370D14&quot;,&quot;s&quot;:&quot;_ZN5mongo21WiredTigerRecordStore6CursorC1EPNS_16OperationContextERKS0_b&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;136F4DC&quot;,&quot;s&quot;:&quot;_ZN5mongo21WiredTigerRecordStoreC1EPNS_16OperationContextENS_10StringDataES3_NSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEEbbllPNS_14CappedCallbackEPNS_20WiredTigerSizeStorerE&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;135C35B&quot;,&quot;s&quot;:&quot;_ZN5mongo18WiredTigerKVEngine14getRecordStoreEPNS_16OperationContextENS_10StringDataES3_RKNS_17CollectionOptionsE&quot;}
&lt;p&gt;,{&quot;b&quot;:&quot;5608EAEB8000&quot;,&quot;o&quot;:&quot;129A7C3&quot;,&quot;s&quot;:&quot;_ZN5mongo22KVDatabaseCatalogEntry14initCollectionEPNS_16OperationContextERKNSt7&lt;/p&gt;

</description>
                <environment></environment>
        <key id="456608">SERVER-31889</key>
            <summary>Unable to start MongoDB service</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="mark.agarunov">Mark Agarunov</assignee>
                                    <reporter username="janeeas">Jane</reporter>
                        <labels>
                    </labels>
                <created>Thu, 9 Nov 2017 06:15:23 +0000</created>
                <updated>Sun, 7 Jan 2018 04:36:24 +0000</updated>
                            <resolved>Fri, 1 Dec 2017 18:56:34 +0000</resolved>
                                    <version>3.2.16</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="1740354" author="mark.agarunov" created="Fri, 1 Dec 2017 18:56:34 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=janeeas&quot; class=&quot;user-hover&quot; rel=&quot;janeeas&quot;&gt;janeeas&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1729393" author="mark.agarunov" created="Fri, 17 Nov 2017 22:13:35 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=janeeas&quot; class=&quot;user-hover&quot; rel=&quot;janeeas&quot;&gt;janeeas&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;If this is still an issue for you, I&apos;d like to request some additional information. in addition to checking the permissions as Micheal requested, could you please check the ulimits set by running &lt;tt&gt;ulimit -a&lt;/tt&gt; as the user you are trying to start mongod as? Also, you state that you are unable to open files larger than 2GB, do you know how this limit is enforced?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1723685" author="michael.cahill" created="Mon, 13 Nov 2017 00:45:12 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=janeeas&quot; class=&quot;user-hover&quot; rel=&quot;janeeas&quot;&gt;janeeas&lt;/a&gt;, that error indicates a permission problem.  Have you run &lt;tt&gt;mongod&lt;/tt&gt; with different user IDs (e.g., has it sometimes been started as root)?&lt;/p&gt;

&lt;p&gt;Please check the permissions of the file mentioned in the message: &lt;tt&gt;/var/lib/mongodb/collection-4--1182357196917537703.wt&lt;/tt&gt;: does it have the same owner / group and permissions as the other files in that directory?&lt;/p&gt;</comment>
                            <comment id="1722398" author="janeeas" created="Fri, 10 Nov 2017 10:24:07 +0000"  >&lt;p&gt;Please some one help on this&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                <customfield id="customfield_10050" key="com.atlassian.jira.toolkit:comments">
                        <customfieldname># Replies</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>4.0</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10055" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>Date of 1st Reply</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Mon, 13 Nov 2017 00:45:12 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10052" key="com.atlassian.jira.toolkit:dayslastcommented">
                        <customfieldname>Days since reply</customfieldname>
                        <customfieldvalues>
                                        6 years, 10 weeks, 5 days ago
    
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_18254" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Dependencies</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue><![CDATA[]]></customfieldvalue>


                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_15850" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            <customfield id="customfield_10057" key="com.atlassian.jira.toolkit:lastusercommented">
                        <customfieldname>Last comment by Customer</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>true</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10056" key="com.atlassian.jira.toolkit:lastupdaterorcommenter">
                        <customfieldname>Last commenter</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>backlog-server-pm</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_11151" key="com.atlassian.jira.toolkit:LastCommentDate">
                        <customfieldname>Last public comment date</customfieldname>
                        <customfieldvalues>
                            6 years, 10 weeks, 5 days ago
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                    <customfield id="customfield_10051" key="com.atlassian.jira.toolkit:participants">
                        <customfieldname>Participants</customfieldname>
                        <customfieldvalues>
                                        <customfieldvalue>janeeas</customfieldvalue>
            <customfieldvalue>mark.agarunov</customfieldvalue>
            <customfieldvalue>michael.cahill@mongodb.com</customfieldvalue>
    
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                        <customfield id="customfield_14254" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Product Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>1|htjmyn:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_12550" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>2|htbdsf:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10558" key="com.pyxis.greenhopper.jira:gh-global-rank">
                        <customfieldname>Rank (Obsolete)</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>9223372036854775807</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_23361" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Requested By</customfieldname>
                        <customfieldvalues>
                                

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10053" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>Time In Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_22870" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Triagers</customfieldname>
                        <customfieldvalues>
                                

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_14350" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>serverRank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>1|htj92f:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                    </customfields>
    </item>
</channel>
</rss>