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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-32026] Mongo fails to restart after unusual shutdown</title>
                <link>https://jira.mongodb.org/browse/SERVER-32026</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I am trying to restart mongod service but it fails. I get * Fatal Assertion 28558* error when it tries to recover from the last checkpoint. Please find the attached WiredTiger.wt and WiredTiger.turtle files.&lt;/p&gt;

&lt;p&gt;Detected WT journal files.  Running recovery from last checkpoint.&lt;br/&gt;
2017-11-17T21:36:30.374+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; journal to nojournal transition config: create,cache_size=74G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2017-11-17T21:36:35.633+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1510954595:633534&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30757:0x7f6f3bcebcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.search_near: read checksum error for 28672B block at offset 16384: block header checksum of 0 doesn&apos;t match expected checksum of 3341117329&lt;br/&gt;
2017-11-17T21:36:35.633+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1510954595:633666&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30757:0x7f6f3bcebcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.search_near: WiredTiger.wt: encountered an illegal file format or internal value&lt;br/&gt;
2017-11-17T21:36:35.633+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (-31804) &lt;span class=&quot;error&quot;&gt;&amp;#91;1510954595:633685&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30757:0x7f6f3bcebcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.search_near: the process must exit and restart: WT_PANIC: WiredTiger library panic&lt;br/&gt;
2017-11-17T21:36:35.633+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal Assertion 28558&lt;br/&gt;
2017-11-17T21:36:35.633+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;***aborting after fassert() failure&lt;/p&gt;</description>
                <environment></environment>
        <key id="460671">SERVER-32026</key>
            <summary>Mongo fails to restart after unusual shutdown</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="mark.agarunov">Mark Agarunov</assignee>
                                    <reporter username="lakindi">Lakshika Balasuriya</reporter>
                        <labels>
                            <label>envns</label>
                            <label>rns</label>
                            <label>rpns</label>
                            <label>trcf</label>
                            <label>wtc</label>
                    </labels>
                <created>Fri, 17 Nov 2017 21:52:52 +0000</created>
                <updated>Fri, 27 Jul 2018 17:27:36 +0000</updated>
                            <resolved>Fri, 1 Dec 2017 18:57:20 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="1740355" author="mark.agarunov" created="Fri, 1 Dec 2017 18:57:00 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=lakindi&quot; class=&quot;user-hover&quot; rel=&quot;lakindi&quot;&gt;lakindi&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1730521" author="mark.agarunov" created="Mon, 20 Nov 2017 17:15:27 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=lakindi&quot; class=&quot;user-hover&quot; rel=&quot;lakindi&quot;&gt;lakindi&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the report. I&apos;ve attached a repair attempt of the files you&apos;ve provided. Would you please extract these files and replace them in your &lt;tt&gt;$dbpath&lt;/tt&gt; and let us know if it resolves the issue? If you are still seeing errors after replacing these files, please provide the complete logs from mongod so that we can further investigate. Additionally, if this issue persists, please provide the following information:&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;What kind of underlying storage mechanism are you using? Are the storage devices attached locally or over the network? Are the disks SSDs or HDDs? What kind of RAID and/or volume management system are you using?&lt;/li&gt;
	&lt;li&gt;Would you please check the integrity of your disks?&lt;/li&gt;
	&lt;li&gt;Has the database always been running this version of MongoDB? If not please describe the upgrade/downgrade cycles the database has been through.&lt;/li&gt;
	&lt;li&gt;Have you manipulated (copied or moved) the underlying database files? If so, was mongod running?&lt;/li&gt;
	&lt;li&gt;Have you ever restored this instance from backups?&lt;/li&gt;
	&lt;li&gt;What method do you use to create backups?&lt;/li&gt;
	&lt;li&gt;When was the underlying filesystem last checked and is it currently marked clean?&lt;/li&gt;
&lt;/ol&gt;



&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="171288" name="WiredTiger.turtle" size="948" author="lakindi" created="Fri, 17 Nov 2017 21:52:37 +0000"/>
                            <attachment id="171287" name="WiredTiger.wt" size="90112" author="lakindi" created="Fri, 17 Nov 2017 21:52:37 +0000"/>
                            <attachment id="171353" name="repair-SERVER-32026.tar.gz" size="5823" author="mark.agarunov" created="Mon, 20 Nov 2017 17:15:22 +0000"/>
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