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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-32312] New collection creation is slow and DB clients see primary as offline</title>
                <link>https://jira.mongodb.org/browse/SERVER-32312</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;We started seeing that the mongodb clients are finding the primary to be down.&lt;br/&gt;
When i checked the mongodb log, i saw two different types of behavior/errors at different times:&lt;/p&gt;

&lt;p&gt;1) simple INSERT into a (new non-existing) collection  is taking very long time (~16 seconds) at times. The very same insert was running fine for years and nothing else changed&lt;/p&gt;

&lt;p&gt;2) I saw the following errors:&lt;br/&gt;
warning: slow scan in allocFromFreeList (in write lock)&lt;br/&gt;
Sun Dec 10 13:00:07.698 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn10363640&amp;#93;&lt;/span&gt; warning: newExtent 2223 scanned&lt;br/&gt;
insert xxxx ninserted:1 keyUpdates:0 locks(micros) w:10384820 10384ms&lt;/p&gt;

&lt;p&gt;These two situations are causing an outage and should be fixed asap.&lt;/p&gt;

&lt;p&gt;We are currently using 2.4.9 mongodb&lt;br/&gt;
I know that mongo upgrade is needed but this version was working fine till recently and nothing changed.&lt;br/&gt;
Any pointers will be highly appreciated at your earliest convenience.&lt;/p&gt;</description>
                <environment></environment>
        <key id="471881">SERVER-32312</key>
            <summary>New collection creation is slow and DB clients see primary as offline</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="mark.agarunov">Mark Agarunov</assignee>
                                    <reporter username="sreek95051@yahoo.com">Sree Himakunthala</reporter>
                        <labels>
                    </labels>
                <created>Wed, 13 Dec 2017 22:37:03 +0000</created>
                <updated>Tue, 16 Nov 2021 15:15:49 +0000</updated>
                            <resolved>Mon, 2 Apr 2018 19:55:49 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>8</watches>
                                                                                                                <comments>
                            <comment id="1752526" author="mark.agarunov" created="Thu, 14 Dec 2017 21:32:29 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=sreek95051&quot; class=&quot;user-hover&quot; rel=&quot;sreek95051&quot;&gt;sreek95051&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the report. Unfortunately 2.4.9 is now unsupported, so my recommendation would be to upgrade to &lt;a href=&quot;https://docs.mongodb.com/v3.6/release-notes/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;the most recent version possible&lt;/a&gt;. For MongoDB-related support discussion please post on the &lt;a href=&quot;https://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;https://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;. A question like this involving more discussion would be best posted on the mongodb-user group.&lt;br/&gt;
See also our &lt;a href=&quot;https://docs.mongodb.org/manual/support&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support page&lt;/a&gt; for additional support resources.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
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