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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-34025] MongoDB Shell not starting</title>
                <link>https://jira.mongodb.org/browse/SERVER-34025</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;when i trying to run command mongo.exe it is just showing connecting , not showing shell. Please help me out i am new to MongoDb&lt;/p&gt;</description>
                <environment></environment>
        <key id="514368">SERVER-34025</key>
            <summary>MongoDB Shell not starting</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="jagdishprotolabz@gmail.com">Jagdish Kumar</reporter>
                        <labels>
                    </labels>
                <created>Wed, 21 Mar 2018 06:40:47 +0000</created>
                <updated>Mon, 23 Jul 2018 09:29:12 +0000</updated>
                            <resolved>Thu, 21 Jun 2018 00:43:02 +0000</resolved>
                                                                    <component>Shell</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="1926953" author="thomas.schubert" created="Thu, 21 Jun 2018 00:43:02 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jagdishprotolabz%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;jagdishprotolabz@gmail.com&quot;&gt;jagdishprotolabz@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                            <comment id="1843798" author="thomas.schubert" created="Fri, 23 Mar 2018 19:46:04 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jagdishprotolabz%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;jagdishprotolabz@gmail.com&quot;&gt;jagdishprotolabz@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Looking at the screenshot you&apos;ve provided again, I a few additional questions:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;I see that the timezone changes as mongod is starting up. Do you see this timezone change each time mongod is starts up?
	&lt;ul&gt;
		&lt;li&gt;Can you explain why this timezone change occurs?&lt;/li&gt;
		&lt;li&gt;What occurs if you restart the mongod after the timezone change occurs?&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Are you able to consistently reproduce this issue?&lt;/li&gt;
	&lt;li&gt;How long are you waiting to connect to the mongod from mongo?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thank you,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                            <comment id="1842890" author="jagdishprotolabz@gmail.com" created="Fri, 23 Mar 2018 05:37:51 +0000"  >&lt;p&gt;Hello @Kelsey T Schubert please check diagnostic.data in following attachment&lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/182490/182490_diagnostic.data.zip&quot; title=&quot;diagnostic.data.zip attached to SERVER-34025&quot;&gt;diagnostic.data.zip&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;</comment>
                            <comment id="1841177" author="thomas.schubert" created="Wed, 21 Mar 2018 19:20:33 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jagdishprotolabz%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;jagdishprotolabz@gmail.com&quot;&gt;jagdishprotolabz@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Would you please upload an archive/zip of the &lt;tt&gt;diagnostic.data&lt;/tt&gt; directory in your &lt;tt&gt;$dbpath&lt;/tt&gt;?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                    </comments>
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            <issuekey id="514357">SERVER-34023</issuekey>
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                            <attachment id="182490" name="diagnostic.data.zip" size="1143146" author="jagdishprotolabz@gmail.com" created="Fri, 23 Mar 2018 07:57:27 +0000"/>
                            <attachment id="182248" name="mongo.png" size="23111" author="jagdishprotolabz@gmail.com" created="Wed, 21 Mar 2018 07:00:58 +0000"/>
                            <attachment id="182247" name="mongod.png" size="100644" author="jagdishprotolabz@gmail.com" created="Wed, 21 Mar 2018 07:00:54 +0000"/>
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