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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-3403] Server crash - MapViewOfFileEx failed d:/data/local/  local.ns errno:487 Attempt to access invalid address. </title>
                <link>https://jira.mongodb.org/browse/SERVER-3403</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Groups thread: &lt;a href=&quot;http://groups.google.com/group/mongodb-user/browse_thread/thread/f731416dd52a1d0f#&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://groups.google.com/group/mongodb-user/browse_thread/thread/f731416dd52a1d0f#&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;We are getting a crash every hour or so in production:&lt;br/&gt;
Sat Jul 09 14:38:21 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1091&amp;#93;&lt;/span&gt; MapViewOfFileEx failed d:/data/local/ local.ns errno:487 Attempt to access invalid address. &lt;br/&gt;
Sat Jul 09 14:38:21 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1091&amp;#93;&lt;/span&gt; ______ Assertion failure p db\mongommf.cpp 198 &lt;br/&gt;
Sat Jul 09 14:38:21 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1091&amp;#93;&lt;/span&gt; _______  query: &lt;/p&gt;
{ uid: ObjectId(&apos;4e18a2be00965b3f28ebfb5d&apos;) }
&lt;p&gt; exception 0 assertion db \mongommf.cpp:198 494676ms &lt;/p&gt;

&lt;p&gt;... &lt;br/&gt;
Sat Jul 09 16:21:46 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn2323&amp;#93;&lt;/span&gt; MapViewOfFileEx failed d:/data/____&lt;em&gt;/&lt;/em&gt;____.6 errno:487 Attempt to access invalid address.&lt;br/&gt;
Sat Jul 09 16:21:46 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn2323&amp;#93;&lt;/span&gt;  ______  Assertion failure p db\mongommf.cpp 198&lt;br/&gt;
Sat Jul 09 16:21:46 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn2323&amp;#93;&lt;/span&gt; update _____  query: &lt;/p&gt;
{ uid: ObjectId(&apos;0000000000000000003a0473&apos;) }
&lt;p&gt; exception 0 assertion db\mongommf.cpp:198 2993953ms&lt;/p&gt;


&lt;p&gt;Our database is only two days old, running 1.8.2 with --journal&lt;/p&gt;

&lt;p&gt;mongostat: &lt;/p&gt;

&lt;p&gt;insert  query update delete getmore command flushes mapped  vsize    res locked % idx miss %     qr|qw   ar|aw  netIn netOut  conn      set repl       time&lt;br/&gt;
   117   1073     60      0      11     150       0   150g   300g  5.36g     52.7          0      14|1    14|4   194k     3m   109 wireclub    M   16:47:04&lt;br/&gt;
   116    822     45      0      20     114       0   150g   300g  5.35g     58.2          0      14|4    16|4   171k     3m   109 wireclub    M   16:47:05&lt;br/&gt;
   110    906     67      0      13     155       0   150g   300g  5.35g     59.5          0      25|6    25|7   157k     3m   109 wireclub    M   16:47:06&lt;br/&gt;
   127   1024     77      0      28     163       0   150g   300g  5.22g     58.1          0       0|0    12|4   202k     3m   109 wireclub    M   16:47:07&lt;br/&gt;
   119   1299     81      1      10     179       0   150g   300g  5.13g     61.3          0      11|6    13|8   201k     3m   109 wireclub    M   16:47:08&lt;br/&gt;
   120   1174     74      0      18     158       0   150g   300g  5.08g     60.6          0      16|0    18|4   227k     3m   109 wireclub    M   16:47:09&lt;br/&gt;
   111    863     43      0      17     107       0   150g   300g  5.02g     62.9          0       0|2    11|4   177k     2m   109 wireclub    M   16:47:10&lt;br/&gt;
   125   1386     66      0      14     149       0   150g   300g  5.08g     60.1          0      14|3    15|4   218k     3m   109 wireclub    M   16:47:11&lt;br/&gt;
   113   1108     44      0      31     106       0   150g   300g  5.18g     57.3          0      15|4    15|6   213k     4m   109 wireclub    M   16:47:12&lt;br/&gt;
   136   1009     39      1      10      82       0   150g   300g  4.84g     65.9          0      13|0    13|4   183k     1m   109 wireclub    M   16:47:13&lt;br/&gt;
insert  query update delete getmore command flushes mapped  vsize    res locked % idx miss %     qr|qw   ar|aw  netIn netOut  conn      set repl       time&lt;br/&gt;
    14    965     44      0      15     104       0   150g   300g  4.93g     64.5          0      10|1    10|4   148k     1m   109 wireclub    M   16:47:14&lt;br/&gt;
   118    883     62      0      14     124       0   150g   300g  4.78g     67.5          0      15|2    15|4   159k     1m   109 wireclub    M   16:47:15&lt;br/&gt;
   115   1245     48      0      25     112       0   150g   300g   4.9g     61.7          0       1|0    10|4   221k     2m   109 wireclub    M   16:47:16&lt;br/&gt;
   114    938     51      0      24     113       0   150g   300g  4.97g     64.1          0      10|1    10|4   240k     3m   109 wireclub    M   16:47:17&lt;br/&gt;
   112    988    113      1       7     257       0   150g   300g  4.98g     65.5          0      31|3    33|7   174k     4m   109 wireclub    M   16:47:18&lt;br/&gt;
   223    841     78      0      17     176       0   150g   300g  4.91g     67.8          0       8|4     9|5   244k     1m   109 wireclub    M   16:47:19&lt;br/&gt;
   122   1408     72      0      18     150       0   150g   300g  4.93g     62.7          0      13|2    13|4   279k     2m   109 wireclub    M   16:47:20&lt;br/&gt;
   114    879     48      0      20     109       0   150g   300g  5.13g     62.6          0      12|3    13|4   195k     2m   109 wireclub    M   16:47:21&lt;br/&gt;
    34    948     42      1      22     100       0   150g   300g  5.05g     61.9          0       2|1     8|4   164k     2m   109 wireclub    M   16:47:22&lt;br/&gt;
   113    708     40      0      11      84       0   150g   300g  4.95g     65.8          0       0|1     5|4   150k     1m   109 wireclub    M   16:47:23&lt;br/&gt;
insert  query update delete getmore command flushes mapped  vsize    res locked % idx miss %     qr|qw   ar|aw  netIn netOut  conn      set repl       time&lt;br/&gt;
   124   1194     49      0      16      96       0   150g   300g  5.07g     60.4          0      32|3    32|4   207k     2m   109 wireclub    M   16:47:24&lt;br/&gt;
   122   1376     85      2      12     186       0   150g   300g  4.99g     63.3          0      19|2    20|4   209k     2m   109 wireclub    M   16:47:25&lt;br/&gt;
   121   1390     55      0      26     142       0   150g   300g  5.31g     54.9          0      17|4    17|4   218k     4m   109 wireclub    M   16:47:26&lt;br/&gt;
    29    660     29      1      13      73       0   150g   300g  5.46g     61.9          0       5|2    13|4    95k     2m   109 wireclub    M   16:47:27&lt;br/&gt;
   115    713     36      1       7     101       0   150g   300g  4.95g     68.1          0      13|2    13|4   117k   983k   109 wireclub    M   16:47:28&lt;br/&gt;
   125    786     47      1      11     116       0   150g   300g  4.89g     60.6          0      22|3    22|4   129k     1m   109 wireclub    M   16:47:29&lt;br/&gt;
   123   1125     61      1      20     135       0   150g   300g  5.03g     59.5          0      13|2    13|5   220k     1m   109 wireclub    M   16:47:30&lt;br/&gt;
   112    865     28      0      28      68       0   150g   300g  5.05g     66.1          0      10|3    12|4   141k     2m   109 wireclub    M   16:47:31&lt;br/&gt;
   111    812     35      1      14      86       0   150g   300g  4.71g     71.3          0      10|3    11|5   132k     1m   109 wireclub    M   16:47:32&lt;br/&gt;
    16    791     40      0      14      79       0   150g   300g  4.71g     63.8          0       8|4     8|5   152k     2m   109 wireclub    M   16:47:33&lt;/p&gt;</description>
                <environment>replica set with 2x windows 2008R2 24GB ram, SSD</environment>
        <key id="19328">SERVER-3403</key>
            <summary>Server crash - MapViewOfFileEx failed d:/data/local/  local.ns errno:487 Attempt to access invalid address. </summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="mathias@mongodb.com">Mathias Stearn</assignee>
                                    <reporter username="braden">Braden Evans</reporter>
                        <labels>
                    </labels>
                <created>Sat, 9 Jul 2011 23:49:35 +0000</created>
                <updated>Fri, 8 Aug 2014 18:05:20 +0000</updated>
                            <resolved>Sun, 10 Jul 2011 04:27:48 +0000</resolved>
                                    <version>1.8.2</version>
                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="41512" author="eliot" created="Sun, 10 Jul 2011 04:27:48 +0000"  >&lt;p&gt;Seems likely, thanks for letting us know.&lt;/p&gt;</comment>
                            <comment id="41510" author="braden" created="Sun, 10 Jul 2011 04:03:23 +0000"  >&lt;p&gt;We just had the disk this database was on fail, I am sure this is the underlying cause and you can probably close this&lt;/p&gt;</comment>
                            <comment id="41505" author="braden" created="Sat, 9 Jul 2011 23:59:01 +0000"  >&lt;p&gt;No problem being public&lt;/p&gt;</comment>
                            <comment id="41504" author="scotthernandez" created="Sat, 9 Jul 2011 23:55:41 +0000"  >&lt;p&gt;We can make this issue private if you don&apos;t want to share information with the public, or scrub it as you have. We have a Community Private area for these things.&lt;/p&gt;</comment>
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                                        <issuelink>
            <issuekey id="16097">SERVER-2942</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="151512">SERVER-14840</issuekey>
        </issuelink>
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