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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-34607]  WT_ERROR non-specific WiredTiger error</title>
                <link>https://jira.mongodb.org/browse/SERVER-34607</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;After an unclean shutdown of a docker container running mongo:3.2 tag, mongod fails to start. I have tried a --repair with :3.2 and :latest tags with no success.&lt;/p&gt;

&lt;p&gt;I&apos;ve attached my WiredTiger.wt and WiredTiger.turtle files for your review.&lt;/p&gt;

&lt;p&gt;Any ideas? Thanks so much!&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1524451802:484055&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30835:0x7fcd93ba7740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
&lt;span class=&quot;error&quot;&gt;&amp;#91;1524451802:484080&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30835:0x7fcd93ba7740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: WiredTiger has failed to open its metadata&lt;br/&gt;
&lt;span class=&quot;error&quot;&gt;&amp;#91;1524451802:484085&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30835:0x7fcd93ba7740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
&lt;span class=&quot;error&quot;&gt;&amp;#91;1524451802:484090&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30835:0x7fcd93ba7740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options&lt;br/&gt;
lt-wt: WT_ERROR: non-specific WiredTiger error&lt;/p&gt;</description>
                <environment></environment>
        <key id="532241">SERVER-34607</key>
            <summary> WT_ERROR non-specific WiredTiger error</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="twinklezcf">Chunfeng Zhao</reporter>
                        <labels>
                            <label>docker</label>
                            <label>envc</label>
                            <label>rpo</label>
                            <label>rps</label>
                            <label>trcf</label>
                            <label>wtc</label>
                    </labels>
                <created>Mon, 23 Apr 2018 03:09:39 +0000</created>
                <updated>Tue, 14 Aug 2018 17:09:24 +0000</updated>
                            <resolved>Wed, 25 Apr 2018 05:12:25 +0000</resolved>
                                    <version>3.2.16</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1873423" author="thomas.schubert" created="Wed, 25 Apr 2018 05:12:14 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=twinklezcf&quot; class=&quot;user-hover&quot; rel=&quot;twinklezcf&quot;&gt;twinklezcf&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for your response. I&apos;m glad to hear that this fixed the issue and everything is working again. To prevent this type of problem in the future please take note of the following guidelines to help mitigate any issues related to unreliable storage layers or server failures:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Make sure your &lt;a href=&quot;https://docs.mongodb.com/manual/administration/production-notes/#disk-and-storage-systems&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;underlying storage is configured in an optimal way&lt;/a&gt;.&lt;/li&gt;
	&lt;li&gt;Schedule and perform regular checks of the integrity of your filesystems and disks.&lt;/li&gt;
	&lt;li&gt;Make sure to update MongoDB to the &lt;a href=&quot;https://docs.mongodb.com/manual/release-notes/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;most recent version&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Never manipulate the underlying database files in any way while &lt;tt&gt;mongod&lt;/tt&gt; is running.&lt;/li&gt;
	&lt;li&gt;Always keep up to date &lt;a href=&quot;https://docs.mongodb.com/manual/core/backups/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;backups of your databases&lt;/a&gt; and verify that you have a process in place to restore them.&lt;/li&gt;
	&lt;li&gt;Use a &lt;a href=&quot;https://docs.mongodb.com/manual/replication/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;replica set&lt;/a&gt; for improved reliability.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thank you,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                            <comment id="1872147" author="twinklezcf" created="Tue, 24 Apr 2018 02:08:21 +0000"  >&lt;p&gt;Hi Kelsey,&lt;br/&gt;
Too much thanks for your quickly response and fixed the issue. We can use the mongodb now. Thank you very much again.&lt;/p&gt;

&lt;p&gt;2018-04-24T10:00:17.904+0800 I NETWORK  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; waiting for connections on port 27017&lt;br/&gt;
2018-04-24T10:00:17.906+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; New replica set config in use: { _id: &quot;rs0&quot;, version: 40476, protocolVersion: 1, members: [ { _id: 0, host: &quot;localhost:27017&quot;, arbiterOnly: false, buildIndexes: true, hidden: false, priority: 1.0, tags: {}, slaveDelay: 0, votes: 1 } ], settings: { chainingAllowed: true, heartbeatIntervalMillis: 2000, heartbeatTimeoutSecs: 10, electionTimeoutMillis: 10000, getLastErrorModes: {}, getLastErrorDefaults: &lt;/p&gt;
{ w: 1, wtimeout: 0 }
&lt;p&gt;, replicaSetId: ObjectId(&apos;59f1f68c1d74adcbc93e11d8&apos;) } }&lt;br/&gt;
2018-04-24T10:00:17.906+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; This node is localhost:27017 in the config&lt;br/&gt;
2018-04-24T10:00:17.906+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; transition to STARTUP2&lt;br/&gt;
2018-04-24T10:00:17.906+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; Starting replication applier threads&lt;br/&gt;
2018-04-24T10:00:17.906+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; transition to RECOVERING&lt;br/&gt;
2018-04-24T10:00:17.907+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; transition to SECONDARY&lt;br/&gt;
2018-04-24T10:00:17.907+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; conducting a dry run election to see if we could be elected&lt;br/&gt;
2018-04-24T10:00:17.907+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; dry election run succeeded, running for election&lt;br/&gt;
2018-04-24T10:00:17.929+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; election succeeded, assuming primary role in term 15&lt;br/&gt;
2018-04-24T10:00:17.929+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;ReplicationExecutor&amp;#93;&lt;/span&gt; transition to PRIMARY&lt;br/&gt;
2018-04-24T10:00:18.019+0800 I FTDC     &lt;span class=&quot;error&quot;&gt;&amp;#91;ftdc&amp;#93;&lt;/span&gt; Unclean full-time diagnostic data capture shutdown detected, found interim file, some metrics may have been lost. OK&lt;br/&gt;
2018-04-24T10:00:18.907+0800 I REPL     &lt;span class=&quot;error&quot;&gt;&amp;#91;rsSync&amp;#93;&lt;/span&gt; transition to primary complete; database writes are now permitted&lt;/p&gt;</comment>
                            <comment id="1871497" author="thomas.schubert" created="Mon, 23 Apr 2018 16:05:13 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=twinklezcf&quot; class=&quot;user-hover&quot; rel=&quot;twinklezcf&quot;&gt;twinklezcf&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for your report. I&apos;ve attached a repair attempt, &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/184758/184758_repair_attempt.tar.gz&quot; title=&quot;repair_attempt.tar.gz attached to SERVER-34607&quot;&gt;repair_attempt.tar.gz&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;, of the files you provided. Please extract these files and replace them in your &lt;tt&gt;$dbpath&lt;/tt&gt; and let us know if it resolves the issue. If you are still seeing errors after replacing these files, please provide the complete logs from the affected node so that we can further investigate.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                            <comment id="1870993" author="twinklezcf" created="Mon, 23 Apr 2018 03:14:51 +0000"  >&lt;p&gt;mongod --dbpath=/data/mongo --smallfiles --replSet rs0&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=30872 port=27017 dbpath=/data/mongo 64-bit host=089bb18d044b&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v3.2.16&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: 056bf45128114e44c5358c7a8776fb582363e094&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.0.1t  3 May 2016&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     distmod: debian81&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     distarch: x86_64&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     target_arch: x86_64&lt;br/&gt;
2018-04-23T03:13:11.425+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: { replication: &lt;/p&gt;
{ replSet: &quot;rs0&quot; }
&lt;p&gt;, storage: { dbPath: &quot;/data/mongo&quot;, mmapv1: &lt;/p&gt;
{ smallFiles: true }
&lt;p&gt; } }&lt;br/&gt;
2018-04-23T03:13:11.446+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in /data/mongo created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;br/&gt;
2018-04-23T03:13:11.446+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=18G,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2018-04-23T03:13:11.456+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1524453191:456252&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30872:0x7f9acb95dcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2018-04-23T03:13:11.456+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1524453191:456307&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30872:0x7f9acb95dcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: WiredTiger has failed to open its metadata&lt;br/&gt;
2018-04-23T03:13:11.456+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1524453191:456320&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30872:0x7f9acb95dcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
2018-04-23T03:13:11.456+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1524453191:456335&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;30872:0x7f9acb95dcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options&lt;br/&gt;
2018-04-23T03:13:11.456+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Assertion: 28595:-31802: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2018-04-23T03:13:11.456+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; exception in initAndListen: 28595 -31802: WT_ERROR: non-specific WiredTiger error, terminating&lt;br/&gt;
2018-04-23T03:13:11.456+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dbexit:  rc: 100&lt;/p&gt;

&lt;p&gt;We can not access the mongodb now, Would you please help us to fix this? Thank you very much.&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="184703" name="WiredTiger.turtle" size="1016" author="twinklezcf" created="Mon, 23 Apr 2018 03:09:10 +0000"/>
                            <attachment id="184702" name="WiredTiger.wt" size="774144" author="twinklezcf" created="Mon, 23 Apr 2018 03:09:11 +0000"/>
                            <attachment id="184758" name="repair_attempt.tar.gz" size="39716" author="kelsey.schubert@mongodb.com" created="Mon, 23 Apr 2018 16:05:05 +0000"/>
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