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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-35399] MongoDB Server not received client metadata   </title>
                <link>https://jira.mongodb.org/browse/SERVER-35399</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Dear Team,&lt;/p&gt;

&lt;p&gt;A critical issues observed at our side.&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;MongoTimeoutException is occurring even when DB is running!!&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;we observed that MOngoServer didnt receive any metadata from the client-172.29.105.17.&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;&lt;font color=&quot;#205081&quot;&gt;&lt;tt&gt;Note: Both Client and MOngoServer are running on same Machine&lt;/tt&gt;&lt;/font&gt;&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;&lt;ins&gt;&lt;b&gt;Detailed Scenario is described below&lt;/b&gt;&lt;/ins&gt;&#160;&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;As observed from the&#160;&#160;MongoDB&#160; logs&#160;&lt;/p&gt;

&lt;p&gt;on 1st may 2018&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;&lt;tt&gt;2018-05-01T16:26:25.089-0400 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &lt;b&gt;&lt;font color=&quot;#14892c&quot;&gt;Service running&lt;/font&gt;&lt;/b&gt;&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-05-01T16:26:25.089-0400 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; &lt;b&gt;&lt;font color=&quot;#14892c&quot;&gt;waiting for connections on port 8090&lt;/font&gt;&lt;/b&gt;&lt;/tt&gt;&lt;br/&gt;
{{2018-05-01T16:26:29.642-0400 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1&amp;#93;&lt;/span&gt; &lt;b&gt;&lt;font color=&quot;#14892c&quot;&gt;received client metadata&lt;/font&gt;&lt;/b&gt; from 172.29.105.17:64758 conn1: { driver: &lt;/p&gt;
&lt;div class=&quot;error&quot;&gt;&lt;span class=&quot;error&quot;&gt;Unknown macro: { name}&lt;/span&gt; &lt;/div&gt;
&lt;p&gt;, os: { type: &quot;Windows&quot;, name: &quot;Windows Server 2012 R2&quot;, architecture: &quot;x86&quot;, version: &quot;6.3&quot; }, platform: &quot;Java/Oracle Corporation/1.8.0_144-b01&quot; }}}&lt;br/&gt;
{{2018-05-01T16:26:29.854-0400 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;conn2&amp;#93;&lt;/span&gt; &lt;b&gt;&lt;font color=&quot;#14892c&quot;&gt;received client metadata&lt;/font&gt;&lt;/b&gt; from 172.29.105.17:64759 conn2: { driver: &lt;/p&gt;
&lt;div class=&quot;error&quot;&gt;&lt;span class=&quot;error&quot;&gt;Unknown macro: { name}&lt;/span&gt; &lt;/div&gt;
&lt;p&gt;, os: { type: &quot;Windows&quot;, name: &quot;Windows Server 2012 R2&quot;, architecture: &quot;x86&quot;, version: &quot;6.3&quot; }, platform: &quot;Java/Oracle Corporation/1.8.0_144-b01&quot; }}}&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;on 12th may 2018&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;&lt;tt&gt;2018-05-12T17:24:33.148-0400 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Trying to start Windows service &apos;SRDMDbServer8090&apos;&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-05-12T17:24:33.224-0400 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=1404 port=8090 dbpath=C:\SRDM\SRDM2.5.0.11308.17\SRDM\Svr\DBService\bin64\..\data\db 64-bit host=WIN-OHPM52MOHG1&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-05-12T17:24:45.446-0400 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &lt;font color=&quot;#14892c&quot;&gt;Service running&lt;/font&gt;&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-05-12T17:24:45.464-0400 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; &lt;font color=&quot;#14892c&quot;&gt;waiting for connections on port 8090&lt;/font&gt;&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;ins&gt;&lt;tt&gt;So, between&#160; 1st may 2018 &amp;amp; 12th may 2018&#160;&lt;/tt&gt;&lt;tt&gt;the difference we observed was server did&apos;nt receive metadata from client .&lt;/tt&gt;&lt;/ins&gt;&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;&lt;ins&gt;hence when CLient initiate any DB Operations MOngoDB Timeout exceptions is occured with&lt;/ins&gt;&#160;&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#d04437&quot;&gt;&lt;tt&gt;com.mongodb.MongoTimeoutException: Timed out after 30000 ms while waiting for a server that matches ReadPreferenceServerSelector{readPreference=primary}. Client view of cluster state is {type=UNKNOWN, servers=&lt;span class=&quot;error&quot;&gt;&amp;#91;{address=172.29.105.17:8090, type=UNKNOWN, state=CONNECTING, exception={com.mongodb.MongoSocketOpenException: Exception opening socket}, caused by \{java.net.SocketException: Network is unreachable: connect}}&amp;#93;&lt;/span&gt;&lt;/tt&gt;&lt;/font&gt;&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;&lt;font color=&quot;#333333&quot;&gt;&lt;tt&gt;&lt;b&gt;Please let us know Why DB Operations is not successful&#160;in above said scenario??&lt;/b&gt;&lt;/tt&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;Thanks &amp;amp; Regards&lt;/p&gt;

&lt;p&gt;Sandeep KS&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="554463">SERVER-35399</key>
            <summary>MongoDB Server not received client metadata   </summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="Urs">Sandeep [X]</reporter>
                        <labels>
                    </labels>
                <created>Tue, 5 Jun 2018 14:13:26 +0000</created>
                <updated>Mon, 23 Jul 2018 09:29:07 +0000</updated>
                            <resolved>Fri, 15 Jun 2018 14:22:45 +0000</resolved>
                                    <version>3.4.0</version>
                                                    <component>Logging</component>
                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>10</watches>
                                                                                                                <comments>
                            <comment id="1926140" author="nick.brewer" created="Wed, 20 Jun 2018 15:04:44 +0000"  >&lt;p&gt;Sandeep,&lt;/p&gt;

&lt;p&gt;The error you&apos;re receiving indicates that the client is not able to reach the the mongod:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;com.mongodb.MongoTimeoutException: Timed out after &lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;30000&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; ms &lt;/span&gt;&lt;span style=&quot;color: #006699; font-weight: bold; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;while&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; waiting &lt;/span&gt;&lt;span style=&quot;color: #006699; font-weight: bold; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;for&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; a server that matches ReadPreferenceServerSelector{readPreference=primary}. Client view of cluster state is {type=UNKNOWN, servers=[{address=&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;172.29&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;.&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;105.17&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;8090&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, type=UNKNOWN, state=CONNECTING, exception={com.mongodb.MongoSocketOpenException: Exception opening socket}, caused by \{java.net.SocketException: Network is unreachable: connect}}]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;It looks like you have both the client and the mongod running on the same Windows machine. One thing that sticks out here is that it appears that you were previously starting mongod on port &lt;tt&gt;8090&lt;/tt&gt;, however the &lt;tt&gt;getCmdLineOpts&lt;/tt&gt; output you provided suggests that it is configured to listen on port &lt;tt&gt;8099&lt;/tt&gt; - if you&apos;ve changed the port that it&apos;s set to listen on, have you updated the command you&apos;re using to connect the client as well? &lt;/p&gt;

&lt;p&gt;Before you attempt to connect the client, try using the following command to confirm that mongod is listening on the desired port:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: #ff1493; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;netstat&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; -aon |&lt;/span&gt;&lt;span style=&quot;color: #ff1493; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;find&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;/i&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;listening&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; |&lt;/span&gt;&lt;span style=&quot;color: #ff1493; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;find&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;8099&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;The use of &lt;tt&gt;readPreference=primary&lt;/tt&gt; indicates that you&apos;re using a replica set - if this is the case, could you please attach the full output of &lt;a href=&quot;https://docs.mongodb.com/manual/reference/method/rs.conf/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;rs.conf()&lt;/tt&gt;&lt;/a&gt;? Also, what happens if you change your read preference to &lt;tt&gt;readPreference=primaryPreferred&lt;/tt&gt; ?&lt;/p&gt;

&lt;p&gt;Finally, it would be helpful to see the full command that you&apos;re using to attempt to connect to the mongod and perform CRUD operations, along with any logs from:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;A time when you were able to connect successfully&lt;/li&gt;
	&lt;li&gt;More detailed logs from a time when you were unable to connect&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;You may need to remove the &lt;tt&gt;quiet: true&lt;/tt&gt; setting for more verbose logging of failed connections. &lt;/p&gt;

&lt;p&gt;Nick&lt;/p&gt;
</comment>
                            <comment id="1925801" author="urs" created="Wed, 20 Jun 2018 06:46:18 +0000"  >&lt;p&gt;Dear Nick,&lt;/p&gt;

&lt;p&gt;Thank you for the support!&lt;/p&gt;

&lt;p&gt;I agree with you that quiet: true option will suppress &quot;Connection received&quot; but this will not suppress &quot;received client metadata&quot;.&lt;/p&gt;

&lt;p&gt;This bug/ticket &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-35399&quot; title=&quot;MongoDB Server not received client metadata   &quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-35399&quot;&gt;&lt;del&gt;SERVER-35399&lt;/del&gt;&lt;/a&gt; is not about include/not include in mongodb logs.&lt;/p&gt;

&lt;p&gt;Rather this ticket is about why the Client is not able to perform any CURD Operations while MongoDB Server is running !!&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Note:&lt;/b&gt; I have Posted the same ticket in mongodb-user-group as well &lt;a href=&quot;https://groups.google.com/forum/#!topic/mongodb-user/vPCZcJT8toU&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://groups.google.com/forum/#!topic/mongodb-user/vPCZcJT8toU&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Hence Please let us know Why DB Operations is not successful&#160;in above said scenario??&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Thanks &amp;amp; Regards&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Sandeep KS&lt;/b&gt;&lt;/p&gt;</comment>
                            <comment id="1921044" author="nick.brewer" created="Thu, 14 Jun 2018 19:20:36 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;You&apos;re running &lt;tt&gt;mongod&lt;/tt&gt; with the &lt;tt&gt;&quot;quiet&quot; : true&lt;/tt&gt; option, which suppresses &quot;connection received&quot; and &quot;end connection&quot; messages, but does not currently suppress &quot;received client metadata&quot; messages. We&apos;re working on fixing this behavior to include those messages, and the relevant ticket for that change had been attached to this one. &lt;/p&gt;

&lt;p&gt;In the instances where you&apos;re not seeing the &quot;received client metadata&quot; notifications, the cause is most likely that the client is failing to connect altogether - however this wouldn&apos;t be related to any inability on the part of the &lt;tt&gt;mongod&lt;/tt&gt; server to accept client metadata. &lt;/p&gt;

&lt;p&gt;If you are running into an issue connecting to your &lt;tt&gt;mongod&lt;/tt&gt; install, I&apos;d suggest making a post on the &lt;a href=&quot;https://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;https://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;. &lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Nick&lt;/p&gt;</comment>
                            <comment id="1920426" author="urs" created="Thu, 14 Jun 2018 07:32:00 +0000"  >&lt;p&gt;Dear Nick,&lt;/p&gt;

&lt;p&gt;I have attached the request command output .&amp;lt;&amp;lt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/189452/189452_db.adminCommandOutput-10062018.json&quot; title=&quot;db.adminCommandOutput-10062018.json attached to SERVER-35399&quot;&gt;db.adminCommandOutput-10062018.json&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&amp;gt;&amp;gt;&lt;/p&gt;

&lt;p&gt;Let us any other information required if any to facilitate your support&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/189452/189452_db.adminCommandOutput-10062018.json&quot; title=&quot;db.adminCommandOutput-10062018.json attached to SERVER-35399&quot;&gt;db.adminCommandOutput-10062018.json&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;sup&gt;Thanks &amp;amp; Regards&lt;/sup&gt;&lt;/p&gt;

&lt;p&gt;&lt;sup&gt;Sandeep KS&lt;/sup&gt;&lt;/p&gt;</comment>
                            <comment id="1920071" author="nick.brewer" created="Wed, 13 Jun 2018 20:42:33 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;We&apos;d like to see the output of the following command:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;db.adminCommand( { getCmdLineOpts: &lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;1&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;  } )&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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			&lt;/tbody&gt;
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&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;This will let us evaluate the settings that are being passed to &lt;tt&gt;mongod&lt;/tt&gt; on startup. Since this is a public project, feel free to redact any hostnames or other sensitive information, but please leave the configuration options intact. &lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Nick&lt;/p&gt;</comment>
                            <comment id="1918467" author="jeff.yemin" created="Tue, 12 Jun 2018 15:53:15 +0000"  >&lt;p&gt;Yes, it was added in 3.4.0 in scope of &lt;a href=&quot;https://jira.mongodb.org/browse/JAVA-2266&quot; title=&quot;Implement The MongoDB Handshake Protocol&quot; class=&quot;issue-link&quot; data-issue-key=&quot;JAVA-2266&quot;&gt;&lt;del&gt;JAVA-2266&lt;/del&gt;&lt;/a&gt;.&#160;&#160;&lt;/p&gt;

&lt;p&gt;Is there any evidence that the application was able to establish a connection the server at all, let alone include client metadata as part of the &lt;tt&gt;isMaster&lt;/tt&gt; command that the driver sends after successfully connecting?&lt;/p&gt;</comment>
                            <comment id="1918448" author="mark.benvenuto" created="Tue, 12 Jun 2018 15:46:52 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jeff.yemin&quot; class=&quot;user-hover&quot; rel=&quot;jeff.yemin&quot;&gt;jeff.yemin&lt;/a&gt; Does the Java Driver version 3.4.0 send client metadata to the server?&lt;/p&gt;</comment>
                            <comment id="1918007" author="urs" created="Tue, 12 Jun 2018 05:25:45 +0000"  >&lt;p&gt;Dear Mark,&lt;/p&gt;

&lt;p&gt;Please find details as below:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&#160;**&#160;MongoDB is running as window service .&lt;/li&gt;
	&lt;li&gt;&lt;b&gt;targetMinOS&lt;/b&gt;:&#160;Windows 7/Windows Server 2008 R2&lt;/li&gt;
	&lt;li&gt;&lt;b&gt;db&lt;/b&gt; &lt;b&gt;version&lt;/b&gt;:: v3.4.0(*Affects Version/s:*3.4.0)&lt;/li&gt;
	&lt;li&gt;MongoDB Java driver &lt;b&gt;version&lt;/b&gt;::3.4.0
	&lt;ul&gt;
		&lt;li&gt;*Name of driver:*mongo-java-driver-3.4.0.jar&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;&lt;b&gt;target_arch&lt;/b&gt;:: 64 bit OS&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Please let us know if you need any other information&#160;&lt;/p&gt;

&lt;p&gt;Thanks &amp;amp; Regards&lt;/p&gt;

&lt;p&gt;Sandeep KS&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="1917579" author="mark.benvenuto" created="Mon, 11 Jun 2018 21:14:23 +0000"  >&lt;p&gt;Dear Sandeep,&lt;/p&gt;

&lt;p&gt;What driver and version are using to connect to MongoDB? Which version of MongoDB are you using?&lt;/p&gt;

&lt;p&gt;Thanks&lt;/p&gt;

&lt;p&gt;Mark&lt;/p&gt;</comment>
                            <comment id="1916668" author="urs" created="Mon, 11 Jun 2018 12:52:37 +0000"  >&lt;p&gt;Dear Team,&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Please let us know Why DB Operations is not successful When MongoDB Server&#160;&lt;font color=&quot;#d04437&quot;&gt; was unable to&lt;/font&gt;&lt;/b&gt; &lt;font color=&quot;#d04437&quot;&gt;&lt;b&gt;received client metadata message as observed from the MongoDB Logs.!!&lt;/b&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#d04437&quot;&gt;&lt;b&gt;Note: MongoDB Server is running in the above said case&lt;/b&gt;&#160;&lt;/font&gt;**&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#333333&quot;&gt;&lt;b&gt;Also I have posted a query as below&lt;/b&gt;&#160;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://groups.google.com/forum/#!topic/mongodb-user/vPCZcJT8toU&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://groups.google.com/forum/#!topic/mongodb-user/vPCZcJT8toU&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thanks &amp;amp; Regards&lt;/p&gt;

&lt;p&gt;Sandeep KS&lt;/p&gt;</comment>
                            <comment id="1912221" author="urs" created="Wed, 6 Jun 2018 11:35:36 +0000"  >&lt;p&gt;Dear Team,&lt;/p&gt;

&lt;p&gt;May I request MongoDB Team&#160; to provide us the support for the above said Issue please...?&lt;/p&gt;

&lt;p&gt;Thanks &amp;amp; Regards&lt;/p&gt;

&lt;p&gt;Sandeep KS&lt;/p&gt;</comment>
                    </comments>
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