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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-36235] Mongodb Not starting after unexpected shutdown</title>
                <link>https://jira.mongodb.org/browse/SERVER-36235</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;An unexpected shutdown happen in Windows 10 Pc. Afterwards i unable to start the mongodb server. While i checked in log i can see that some wiredtiger showing error to start mongodb. Please help me to resolve this issue. I have attached Log and Wiretiger files. Thanks&lt;/p&gt;</description>
                <environment></environment>
        <key id="574864">SERVER-36235</key>
            <summary>Mongodb Not starting after unexpected shutdown</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="hari42726">Hariharan</reporter>
                        <labels>
                            <label>envns</label>
                            <label>rpo</label>
                            <label>rps</label>
                            <label>trcf</label>
                            <label>wtc</label>
                    </labels>
                <created>Mon, 23 Jul 2018 07:11:26 +0000</created>
                <updated>Tue, 4 Sep 2018 03:02:53 +0000</updated>
                            <resolved>Tue, 24 Jul 2018 17:25:15 +0000</resolved>
                                    <version>3.4.16</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="1955330" author="nick.brewer" created="Tue, 24 Jul 2018 17:25:03 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hari42726&quot; class=&quot;user-hover&quot; rel=&quot;hari42726&quot;&gt;hari42726&lt;/a&gt; Glad to hear it&apos;s fixed. &lt;/p&gt;

&lt;p&gt;Here&apos;s some precautions you can take to proactively mitigate issues related to unreliable storage layers or server failures:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Make sure your &lt;a href=&quot;https://docs.mongodb.com/manual/administration/production-notes/#disk-and-storage-systems&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;underlying storage is configured in an optimal way&lt;/a&gt;.&lt;/li&gt;
	&lt;li&gt;Schedule and perform regular checks of the integrity of your filesystems and disks.&lt;/li&gt;
	&lt;li&gt;Make sure to update MongoDB to the &lt;a href=&quot;https://docs.mongodb.com/manual/release-notes/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;most recent version&lt;/a&gt;.&lt;/li&gt;
	&lt;li&gt;Never manipulate the underlying database files in any way while &lt;tt&gt;mongod&lt;/tt&gt; is running.&lt;/li&gt;
	&lt;li&gt;Always keep up to date &lt;a href=&quot;https://docs.mongodb.com/manual/core/backups/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;backups of your databases&lt;/a&gt; and verify that you have a process in place to restore them.&lt;/li&gt;
	&lt;li&gt;Use a &lt;a href=&quot;https://docs.mongodb.com/manual/replication/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;replica set&lt;/a&gt; for improved reliability.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="1954723" author="hari42726" created="Tue, 24 Jul 2018 06:46:15 +0000"  >&lt;p&gt;Dear Mr. Nick Brewer.&lt;/p&gt;

&lt;p&gt;Mongodb server is started working.&lt;/p&gt;

&lt;p&gt;Thank You very much.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="1953560" author="nick.brewer" created="Mon, 23 Jul 2018 14:03:46 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hari42726&quot; class=&quot;user-hover&quot; rel=&quot;hari42726&quot;&gt;hari42726&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;I&apos;ve attached the files after a repair attempt. Would you please extract these files, substitute them for the current ones in your &lt;tt&gt;$dbpath&lt;/tt&gt;, and let us know if it resolves the issue?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Nick&lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/192341/192341_repair-attempt.tar.gz&quot; title=&quot;repair-attempt.tar.gz attached to SERVER-36235&quot;&gt;repair-attempt.tar.gz&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="192317" name="WiredTiger" size="49" author="hari42726" created="Mon, 23 Jul 2018 07:09:47 +0000"/>
                            <attachment id="192316" name="WiredTiger.lock" size="21" author="hari42726" created="Mon, 23 Jul 2018 07:09:47 +0000"/>
                            <attachment id="192315" name="WiredTiger.turtle" size="1002" author="hari42726" created="Mon, 23 Jul 2018 07:09:47 +0000"/>
                            <attachment id="192314" name="WiredTiger.wt" size="167936" author="hari42726" created="Mon, 23 Jul 2018 07:09:50 +0000"/>
                            <attachment id="192318" name="mongod.log.2018-07-23T06-46-04" size="15046" author="hari42726" created="Mon, 23 Jul 2018 07:09:32 +0000"/>
                            <attachment id="192341" name="repair-attempt.tar.gz" size="7561" author="nick.brewer" created="Mon, 23 Jul 2018 14:03:35 +0000"/>
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