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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-36236] &quot;Unable to read the storage engine metadata file&quot; error after upgrading Mongo binaries</title>
                <link>https://jira.mongodb.org/browse/SERVER-36236</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;The error appears after replacing the Mongo binaries from 3.2 with those from release 3.4 and the server is started again via a service. The server starts successfully when calling directly the binaries (without a service).&lt;/p&gt;</description>
                <environment></environment>
        <key id="574948">SERVER-36236</key>
            <summary>&quot;Unable to read the storage engine metadata file&quot; error after upgrading Mongo binaries</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="tedi">Tedi Roca</reporter>
                        <labels>
                    </labels>
                <created>Mon, 23 Jul 2018 13:20:54 +0000</created>
                <updated>Tue, 4 Sep 2018 03:02:52 +0000</updated>
                            <resolved>Mon, 30 Jul 2018 19:18:46 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="1960642" author="nick.brewer" created="Mon, 30 Jul 2018 19:18:38 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tedi&quot; class=&quot;user-hover&quot; rel=&quot;tedi&quot;&gt;tedi&lt;/a&gt; That&apos;s certainly a possibility. I&apos;m going to close this ticket for now - but feel free to report back with your findings here, and we can re-open if there&apos;s any underlying mongod issues. &lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="1959765" author="tedi" created="Mon, 30 Jul 2018 07:39:15 +0000"  >&lt;p&gt;I&apos;ve tried with these binaries but it&apos;s still showing the same error. We&apos;re investigating whether the issue could be related to the encryption software that is running on these instances.&lt;/p&gt;</comment>
                            <comment id="1955316" author="nick.brewer" created="Tue, 24 Jul 2018 17:12:09 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tedi&quot; class=&quot;user-hover&quot; rel=&quot;tedi&quot;&gt;tedi&lt;/a&gt; I&apos;m still having trouble recreating this in my duplicated environment - I suggest trying again with the 3.4 binaries available &lt;a href=&quot;https://fastdl.mongodb.org/linux/mongodb-linux-x86_64-amazon-3.4.16.tgz&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;, and including the &lt;tt&gt;ls -ltrha&lt;/tt&gt; output of the updated &lt;tt&gt;bin&lt;/tt&gt; directory if you run into this again. &lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Nick&lt;/p&gt;</comment>
                            <comment id="1954744" author="tedi" created="Tue, 24 Jul 2018 07:55:40 +0000"  >&lt;p&gt;I&apos;ve just uploaded the additional information to the secure portal.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Tedi&#160;&lt;/p&gt;</comment>
                            <comment id="1953957" author="nick.brewer" created="Mon, 23 Jul 2018 17:27:55 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tedi&quot; class=&quot;user-hover&quot; rel=&quot;tedi&quot;&gt;tedi&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Thanks. I reproduced a basic version of your setup, but I wasn&apos;t able to recreate the error you&apos;re seeing upgrading from 3.2 to 3.4. A few more things I&apos;d like to confirm:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;The output of &lt;tt&gt;ls -ltrha&lt;/tt&gt; for your MongoDB binary directory.&lt;/li&gt;
	&lt;li&gt;The output of &lt;tt&gt;systemctl status&lt;/tt&gt; for your mongod service, after it fails, as well as the output of &lt;tt&gt;journalctl -xe&lt;/tt&gt;.&lt;/li&gt;
	&lt;li&gt;Whether or not SELinux is enabled.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks,&lt;br/&gt;
-Nick&lt;/p&gt;</comment>
                            <comment id="1953782" author="tedi" created="Mon, 23 Jul 2018 15:51:55 +0000"  >&lt;p&gt;Hi Nick,&lt;/p&gt;

&lt;p&gt;I&apos;ve uploaded all the details to your secure portal. Please let me know if you need further information.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Tedi&lt;/p&gt;</comment>
                            <comment id="1953743" author="nick.brewer" created="Mon, 23 Jul 2018 15:34:12 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tedi&quot; class=&quot;user-hover&quot; rel=&quot;tedi&quot;&gt;tedi&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Thanks for your report. I&apos;d like to get some additional information:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;The full service file that is being used to load mongod.&lt;/li&gt;
	&lt;li&gt;The specific platform (distribution, version) on which you&apos;re running.&lt;/li&gt;
	&lt;li&gt;The contents of your &lt;tt&gt;mongod.conf&lt;/tt&gt; file. You can feel free to redact any sensitive information, as long as the underlying configuration options are intact.&lt;/li&gt;
	&lt;li&gt;The output of &lt;tt&gt;ls -ltrha&lt;/tt&gt; run within the mongod $dbpath.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Since this is a public ticket, you can upload this information to our &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/68db5db0-2ec5-4b00-9a1b-773fbb91b716.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;secure portal&lt;/a&gt; if you&apos;d prefer - information provided there is only available to MongoDB employees, and is automatically removed after a period of time.&lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
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                        <customfieldname>Steps To Reproduce</customfieldname>
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                            <customfieldvalue>&lt;p&gt;Initial setup - works OK&lt;/p&gt;

&lt;p&gt;-------------------------------&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;3.2 Mongo binaries deployed manually.&lt;/li&gt;
	&lt;li&gt;Mongo server is started via a service by executing:&#160; &quot;sleep 60 &amp;amp;&amp;amp; /sbin/runuser mongodb -s /bin/bash -c &quot;/path/to/mongo/binaries/mongod --config /path/to/mongo/conf/mongod.conf&quot;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Attempt to upgrade Mongo binaries - it does not work&lt;/p&gt;

&lt;p&gt;------------------------------------------------------------------------&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Mongo binaries are replaced with release 3.4.&lt;/li&gt;
	&lt;li&gt;The previous service nor its permissions are not modified.&lt;/li&gt;
	&lt;li&gt;Mongo is started successfully&#160;when calling the binary directly (without using the service) by running&#160;&quot;/path/to/mongo/binaries/mongod --config /path/to/mongo/conf/mongod.conf&quot;&lt;/li&gt;
	&lt;li&gt;When starting Mongo via the service, the following error appears:&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;tt&gt;2018-07-23T13:02:56.017+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Unable to read the storage engine metadata file: FileStreamFailed: Unable to read BSON data from /mongodb/storage.bson&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-07-23T13:02:56.017+0000 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal Assertion 28661 at src/mongo/db/storage/storage_engine_metadata.cpp 76&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-07-23T13:02:56.017+0000 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;/tt&gt;&lt;tt&gt;***aborting after fassert() failure&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2018-07-23T13:02:56.023+0000 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Got signal: 6 (Aborted).&lt;/tt&gt;&lt;tt&gt;0x2b4a90866311 0x2b4a90865529 0x2b4a90865a0d 0x2b4a932695e0 0x2b4a934ab1f7 0x2b4a934ac8e8 0x2b4a8fb00f3f 0x2b4a9053adb0 0x2b4a9053af38&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;{{ 0x2b4a9043f271 0x2b4a8faed1de 0x2b4a8fb0cecb 0x2b4a93497c05 0x2b4a8fb6c2df}}&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;Permissions of the storage.bson file:&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;mongodb@c675kgrlyncs:/appserver/mongo&amp;gt; ls -la /mongodb/storage.bson&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;&lt;del&gt;rw-r&lt;/del&gt;---- 1 mongodb mongodb 95 Aug 2 2016 /mongodb/storage.bson&lt;/tt&gt;&lt;/p&gt;</customfieldvalue>

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