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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-36348] unable to connect to cluster</title>
                <link>https://jira.mongodb.org/browse/SERVER-36348</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;getting the below error while connecting to mongodb&#160;cluster:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;connecting to: mongodb+srv://sandbox-epzed.mongodb.net/test&lt;br/&gt;
2018-07-29T22:47:32.027+0530 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; Starting new replica set monitor for Sandbox-shard-0/sandbox-shard-00-00-epzed.mongodb.net.:27017,sandbox-shard-00-01-epzed.mongodb.net.:27017,sandbox-shard-00-02-epzed.mongodb.net.:27017&lt;br/&gt;
2018-07-29T22:47:32.674+0530 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; *** unhandled exception (access violation) at 0x00007FFA4E24C447, terminating&lt;br/&gt;
2018-07-29T22:47:32.674+0530 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; *** access violation was a read from 0x0&lt;br/&gt;
2018-07-29T22:47:32.677+0530 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; *** stack trace for unhandled exception:&lt;br/&gt;
2018-07-29T22:47:32.690+0530 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; VCRUNTIME140.dll memmove+0x87x&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
mongo.exe ???&lt;br/&gt;
ucrtbase.dll o__strtoui64+0x89x&lt;br/&gt;
KERNEL32.DLL BaseThreadInitThunk+0x20x&lt;br/&gt;
2018-07-29T22:47:32.691+0530 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; failed to open minidump file C:\Program Files\MongoDB\Server\4.2018-07-29T17-17-32.mdmp : Access is denied.&lt;br/&gt;
2018-07-29T22:47:32.692+0530 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;js&amp;#93;&lt;/span&gt; *** immediate exit due to unhandled exception&lt;/p&gt;</description>
                <environment>windows 10 </environment>
        <key id="578440">SERVER-36348</key>
            <summary>unable to connect to cluster</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="kamlesh.1994@gmail.com">kamlesh suthar</reporter>
                        <labels>
                    </labels>
                <created>Sun, 29 Jul 2018 17:19:47 +0000</created>
                <updated>Mon, 30 Jul 2018 16:38:46 +0000</updated>
                            <resolved>Mon, 30 Jul 2018 16:38:44 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="1960387" author="nick.brewer" created="Mon, 30 Jul 2018 16:38:10 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kamlesh.1994%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kamlesh.1994@gmail.com&quot;&gt;kamlesh.1994@gmail.com&lt;/a&gt; This does look like a duplicate of &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-36088&quot; title=&quot;Replica set connection strings trigger access violation on 4.0 shell + Windows&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-36088&quot;&gt;&lt;del&gt;SERVER-36088&lt;/del&gt;&lt;/a&gt;. As that ticket suggests, this has been fixed in the 4.0.1 shell, which is currently available as a &lt;a href=&quot;https://www.mongodb.com/download-center#development&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;development release&lt;/a&gt;. Alternatively, you can use the &lt;a href=&quot;https://www.mongodb.com/dr/fastdl.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.6.6-signed.msi/download&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;3.6.6&lt;/a&gt; shell. &lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
-Nick&lt;/p&gt;</comment>
                            <comment id="1960221" author="david.golden" created="Mon, 30 Jul 2018 15:14:25 +0000"  >&lt;p&gt;This might be a duplicate of &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-36088&quot; title=&quot;Replica set connection strings trigger access violation on 4.0 shell + Windows&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-36088&quot;&gt;&lt;del&gt;SERVER-36088&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;</comment>
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