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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-36569] Config Server unable to restart staging Opslog missing entries error.</title>
                <link>https://jira.mongodb.org/browse/SERVER-36569</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I have a 13 server MongoDB(4.0.0) cluster consisting of 3 Config Servers(configured as a replication set). the Primary of the CS is crashes stating the error below. Please find the log attachments for more details.&lt;/p&gt;

&lt;p&gt;Rollback common point is { ts: Timestamp(1533794677, 1), t: 5 }&lt;br/&gt;
2018-08-10T06:06:09.177+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; finding record store counts&lt;br/&gt;
2018-08-10T06:06:09.177+0000 I REPL &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; Incremented the rollback ID to 230&lt;br/&gt;
2018-08-10T06:06:09.177+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; Preparing to write deleted documents to a rollback file for collection config.lockpings with uuid ec8d2b3e-3d7e-43b2-acae-b5e68f407945 to /data_storages/data/rollback/config.lockpings/removed.2018-08-10T06-06-09.0.bson&lt;br/&gt;
2018-08-10T06:06:09.178+0000 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; closeCatalog: closing all databases&lt;br/&gt;
2018-08-10T06:06:09.178+0000 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; closeCatalog: closing storage engine catalog&lt;br/&gt;
2018-08-10T06:06:09.178+0000 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;WTOplogJournalThread&amp;#93;&lt;/span&gt; oplog journal thread loop shutting down&lt;br/&gt;
2018-08-10T06:06:09.178+0000 F ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; RecoverToStableTimestamp failed. :: caused by :: UnrecoverableRollbackError: No stable timestamp available to recover to. Initial data timestamp: Timestamp(1533794690, 1), Stable timestamp: Timestamp(0, 0)&lt;br/&gt;
2018-08-10T06:06:09.178+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; Rollback summary:&lt;br/&gt;
2018-08-10T06:06:09.178+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; start time: 2018-08-10T06:06:09.160+0000&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; end time: 2018-08-10T06:06:09.170+0000&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; sync source: ip-172-30-0-149:57042&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; rollback data file directory: /data_storages/data/rollback/config.lockpings&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; rollback id: 230&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; last optime on branch of history rolled back: { ts: Timestamp(1533794690, 1), t: 5 }&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; common point optime: { ts: Timestamp(1533794677, 1), t: 5 }&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; last wall clock time on the branch of history rolled back: 2018-08-09T06:04:50.652+0000&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; common point wall clock time: 2018-08-09T06:04:37.479+0000&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; difference in wall clock times: 13 second(s)&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; shard identity document rolled back: false&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; config server config version document rolled back: false&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; affected sessions: none&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; affected namespaces: &lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; config.lockpings&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; counts of interesting commands rolled back: &lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; update: 1&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; total number of entries rolled back (including no-ops): 2&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I ROLLBACK &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; transition to SECONDARY&lt;br/&gt;
2018-08-10T06:06:09.179+0000 I REPL &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; transition to SECONDARY from ROLLBACK&lt;br/&gt;
2018-08-10T06:06:09.179+0000 F REPL &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; Rollback failed with unrecoverable error: UnrecoverableRollbackError: Recover to stable timestamp failed.&lt;br/&gt;
2018-08-10T06:06:09.179+0000 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt; Fatal assertion 50666 UnrecoverableRollbackError: Recover to stable timestamp failed. at src/mongo/db/repl/bgsync.cpp&lt;/p&gt;</description>
                <environment></environment>
        <key id="586370">SERVER-36569</key>
            <summary>Config Server unable to restart staging Opslog missing entries error.</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="prasadsurase">Prasad Surase</reporter>
                        <labels>
                    </labels>
                <created>Fri, 10 Aug 2018 06:16:10 +0000</created>
                <updated>Sun, 4 Nov 2018 17:16:22 +0000</updated>
                            <resolved>Mon, 1 Oct 2018 20:31:35 +0000</resolved>
                                                                    <component>Replication</component>
                    <component>Sharding</component>
                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="2019754" author="nick.brewer" created="Mon, 1 Oct 2018 20:31:25 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=prasadsurase&quot; class=&quot;user-hover&quot; rel=&quot;prasadsurase&quot;&gt;prasadsurase&lt;/a&gt; Since there&apos;s been no activity on this ticket in some time, I&apos;m going to close it. Feel free to update this ticket with the requested information, and we&apos;ll reopen it for you.&lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="2003788" author="nick.brewer" created="Fri, 14 Sep 2018 21:36:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=prasadsurase&quot; class=&quot;user-hover&quot; rel=&quot;prasadsurase&quot;&gt;prasadsurase&lt;/a&gt; Is this still an issue for you? Thanks in advance for any information you can provide. &lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="1977613" author="nick.brewer" created="Thu, 16 Aug 2018 17:19:30 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=prasadsurase&quot; class=&quot;user-hover&quot; rel=&quot;prasadsurase&quot;&gt;prasadsurase&lt;/a&gt; Looking at the logs you&apos;ve provided, it doesn&apos;t appear that these servers were ever able to connect to each other from the time mongod was started - have you tested connectivity between these machines, and have they been able to connect to each other in the past? &lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="1973613" author="prasadsurase" created="Mon, 13 Aug 2018 05:16:50 +0000"  >&lt;p&gt;@Nick pls find the logs for config_primary and config_secondary servers.&lt;/p&gt;</comment>
                            <comment id="1972611" author="nick.brewer" created="Fri, 10 Aug 2018 14:42:33 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=prasadsurase&quot; class=&quot;user-hover&quot; rel=&quot;prasadsurase&quot;&gt;prasadsurase&lt;/a&gt;&#160;Thanks for your report - please upload plaintext log files instead of screenshots.&#160;&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="193758" name="1.png" size="338116" author="prasadsurase" created="Fri, 10 Aug 2018 06:15:42 +0000"/>
                            <attachment id="193759" name="2.png" size="344548" author="prasadsurase" created="Fri, 10 Aug 2018 06:15:41 +0000"/>
                            <attachment id="193760" name="3.png" size="326309" author="prasadsurase" created="Fri, 10 Aug 2018 06:15:42 +0000"/>
                            <attachment id="193761" name="4.png" size="335936" author="prasadsurase" created="Fri, 10 Aug 2018 06:15:42 +0000"/>
                            <attachment id="193762" name="5.png" size="335894" author="prasadsurase" created="Fri, 10 Aug 2018 06:15:41 +0000"/>
                            <attachment id="193852" name="config_primary.log" size="23584" author="prasadsurase" created="Mon, 13 Aug 2018 05:14:09 +0000"/>
                            <attachment id="193854" name="config_secondary.log" size="26900" author="prasadsurase" created="Mon, 13 Aug 2018 05:15:33 +0000"/>
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