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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-36577] Upgrade and cannot read /data/db</title>
                <link>https://jira.mongodb.org/browse/SERVER-36577</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I upgraded Mongo on my Ubuntu computer.&#160; Got this message.&#160; I tried a whole lot of things.&#160; Please advise.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;```&lt;/p&gt;

&lt;p&gt; mongod &lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=26219 port=27017 dbpath=/data/db 64-bit host=risksheet&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v3.6.6&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: 6405d65b1d6432e138b44c13085d0c2fe235d6bd&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.0.2g&#160; 1 Mar 2016&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &#160; &#160; distmod: ubuntu1604&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &#160; &#160; distarch: x86_64&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &#160; &#160; target_arch: x86_64&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: {}&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I -&#160; &#160; &#160; &#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in /data/db created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.537-0400 I STORAGE&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.538-0400 I STORAGE&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; ** WARNING: Using the XFS filesystem is strongly recommended with the WiredTiger storage engine&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.538-0400 I STORAGE&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; **&#160; &#160; &#160; &#160; &#160; See &lt;a href=&quot;http://dochub.mongodb.org/core/prodnotes-filesystem&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://dochub.mongodb.org/core/prodnotes-filesystem&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:20.538-0400 I STORAGE&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=991M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),cache_cursors=false,compatibility=(release=&quot;3.0&quot;,require_max=&quot;3.0&quot;),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),statistics_log=(wait=0),verbose=(recovery_progress),&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.472-0400 E STORAGE&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1533866001:472274&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;26219:0x7fbb7b8b19c0&amp;#93;&lt;/span&gt;, connection: Version incompatibility detected: unsupported WiredTiger file version: this build requires a maximum version of 2, and the file is version 3: WT_ERROR: non-specific WiredTiger error&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.477-0400 E -&#160; &#160; &#160; &#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Assertion: 28595:-31802: WT_ERROR: non-specific WiredTiger error src/mongo/db/storage/wiredtiger/wiredtiger_kv_engine.cpp 421&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.478-0400 I STORAGE&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; exception in initAndListen: Location28595: -31802: WT_ERROR: non-specific WiredTiger error, terminating&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.478-0400 I NETWORK&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; shutdown: going to close listening sockets...&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.478-0400 I NETWORK&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; removing socket file: /tmp/mongodb-27017.sock&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.478-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; now exiting&lt;/p&gt;

&lt;p&gt;2018-08-09T21:53:21.478-0400 I CONTROL&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; shutting down with code:100&lt;/p&gt;

&lt;p&gt;root@risksheet:/opt/marc#```&lt;/p&gt;</description>
                <environment>Ubuntu</environment>
        <key id="586313">SERVER-36577</key>
            <summary>Upgrade and cannot read /data/db</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="ms@thebrookhavengroup.com">Marc Schwarzschild</reporter>
                        <labels>
                    </labels>
                <created>Fri, 10 Aug 2018 01:59:55 +0000</created>
                <updated>Fri, 27 Oct 2023 20:43:19 +0000</updated>
                            <resolved>Mon, 1 Oct 2018 20:26:43 +0000</resolved>
                                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="2019744" author="nick.brewer" created="Mon, 1 Oct 2018 20:26:36 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ms%40thebrookhavengroup.com&quot; class=&quot;user-hover&quot; rel=&quot;ms@thebrookhavengroup.com&quot;&gt;ms@thebrookhavengroup.com&lt;/a&gt; Since there&apos;s been no activity on this ticket in some time, I&apos;m going to close it. Feel free to update this ticket with the requested information, and we&apos;ll reopen it for you.&lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="2003786" author="nick.brewer" created="Fri, 14 Sep 2018 21:34:38 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ms%40thebrookhavengroup.com&quot; class=&quot;user-hover&quot; rel=&quot;ms@thebrookhavengroup.com&quot;&gt;ms@thebrookhavengroup.com&lt;/a&gt; We still need additional information to diagnose the problem. If this is still an issue for you, can you let us know:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;what was the MongoDB version before and after the upgrade?&#160;&lt;/li&gt;
	&lt;li&gt;what process did you follow to perform the upgrade?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks, &lt;br/&gt;
Nick&lt;/p&gt;</comment>
                            <comment id="1972626" author="nick.brewer" created="Fri, 10 Aug 2018 14:52:47 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ms%40thebrookhavengroup.com&quot; class=&quot;user-hover&quot; rel=&quot;ms@thebrookhavengroup.com&quot;&gt;ms@thebrookhavengroup.com&lt;/a&gt; Thanks for your report. I&apos;d like to confirm:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;what was the MongoDB version before and after the upgrade?&#160;&lt;/li&gt;
	&lt;li&gt;what process did you follow to perform the upgrade?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks, &lt;br/&gt;
Nick&lt;/p&gt;</comment>
                            <comment id="1972227" author="ms@thebrookhavengroup.com" created="Fri, 10 Aug 2018 02:01:23 +0000"  >&lt;p&gt;My long long night actually started on my Mac.&#160; The brew upgrade there caused my mac to freeze up because of too many files open.&#160; I tried some things there and got scared I&apos;d ruin my mac.&#160; Backed out of that and tried on my ubuntu computer.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;M.&lt;/p&gt;</comment>
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