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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-37011] Data lost</title>
                <link>https://jira.mongodb.org/browse/SERVER-37011</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Our MongoDB had been broken due to unexpected shutdown of server.&lt;/p&gt;

&lt;p&gt;And I requested community to help repair it.&lt;/p&gt;

&lt;p&gt;I had provided WiredTiger files, and received updated one from community.&lt;/p&gt;

&lt;p&gt;And replaced old wiredtiger files with those one, and db was repaired.&lt;/p&gt;

&lt;p&gt;But the disaster is that I&apos;ve lost last month&apos;s data after repair.&lt;/p&gt;

&lt;p&gt;I still have back up of broken db (before repair) including old wiredTiger files and new repaired wiredTiger files (the community provided for fix).&lt;/p&gt;

&lt;p&gt;Is there any way to recover my lost data?&lt;/p&gt;</description>
                <environment></environment>
        <key id="600117">SERVER-37011</key>
            <summary>Data lost</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="nick.brewer">Nick Brewer</assignee>
                                    <reporter username="passiondev1">Tommy Walfred</reporter>
                        <labels>
                    </labels>
                <created>Wed, 5 Sep 2018 21:56:50 +0000</created>
                <updated>Fri, 7 Apr 2023 15:29:56 +0000</updated>
                            <resolved>Tue, 11 Sep 2018 15:07:09 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>8</watches>
                                                                                                                <comments>
                            <comment id="1999448" author="passiondev1" created="Tue, 11 Sep 2018 15:17:17 +0000"  >&lt;p&gt;Huh, it&apos;s really bad. If we have the old data before it was corrupted, then why do we request repair?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="1999427" author="nick.brewer" created="Tue, 11 Sep 2018 15:07:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tommy.super%40yandex.com&quot; class=&quot;user-hover&quot; rel=&quot;tommy.super@yandex.com&quot;&gt;tommy.super@yandex.com&lt;/a&gt; The files you&apos;ve uploaded are the same ones upon which an initial repair attempt (available &lt;a href=&quot;https://jira.mongodb.org/secure/attachment/194102/repair-attempt.tar.gz&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;here&lt;/a&gt;) was performed in &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-36693&quot; title=&quot;I have broken MongoDB. Need to repair it soon.&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-36693&quot;&gt;&lt;del&gt;SERVER-36693&lt;/del&gt;&lt;/a&gt;. If you were not able to recover all of your data using this repair, I&apos;m afraid there&apos;s nothing else we can do; you would need to have another backup available, or another means of accessing the old data before it was corrupted.&#160;&lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="1997589" author="passiondev1" created="Mon, 10 Sep 2018 10:05:19 +0000"  >&lt;p&gt;Hi Nick,&lt;/p&gt;

&lt;p&gt;How are you?&lt;/p&gt;</comment>
                            <comment id="1995904" author="passiondev1" created="Thu, 6 Sep 2018 23:58:17 +0000"  >&lt;p&gt;Hi Nick,&lt;/p&gt;

&lt;p&gt;What else do you need from me for its success repair without any data loss?&lt;/p&gt;</comment>
                            <comment id="1995394" author="passiondev1" created="Thu, 6 Sep 2018 17:00:32 +0000"  >&lt;p&gt;Hi Nick,&lt;/p&gt;

&lt;p&gt;I have a backup of DB before repair.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="1995057" author="nick.brewer" created="Thu, 6 Sep 2018 14:05:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tommy.super%40yandex.com&quot; class=&quot;user-hover&quot; rel=&quot;tommy.super@yandex.com&quot;&gt;tommy.super@yandex.com&lt;/a&gt; If the previous repair allowed MongoDB to boot, but a portion of the data was not recoverable, it is unlikely that the outcome would be different this time - in order to recover the full data you would need to have a backup of it available. &lt;/p&gt;

&lt;p&gt;-Nick&lt;/p&gt;</comment>
                            <comment id="1994601" author="passiondev1" created="Thu, 6 Sep 2018 01:07:22 +0000"  >&lt;p&gt;Hi Nick,&lt;br/&gt;
Thanks for your kind reply.&lt;/p&gt;

&lt;p&gt;Here is the issue link.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-36693&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/browse/SERVER-36693&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;And I have uploaded the origin wiredTiger.turtle and wiredTiger.wt files.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/195431/195431_WiredTiger.turtle&quot; title=&quot;WiredTiger.turtle attached to SERVER-37011&quot;&gt;WiredTiger.turtle&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/195433/195433_WiredTiger.wt&quot; title=&quot;WiredTiger.wt attached to SERVER-37011&quot;&gt;WiredTiger.wt&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;


&lt;ul&gt;
	&lt;li&gt;MongoDB version - 3.4.4&lt;/li&gt;
	&lt;li&gt;Operating system and version - Windows 8.1&lt;/li&gt;
	&lt;li&gt;Platform is native hardware.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Please let me know if you have anything needed besides these info.&lt;/p&gt;

&lt;p&gt;Kindly,&lt;/p&gt;

&lt;p&gt;Tom&lt;/p&gt;</comment>
                            <comment id="1994537" author="nick.brewer" created="Wed, 5 Sep 2018 22:27:04 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tommy.super%40yandex.com&quot; class=&quot;user-hover&quot; rel=&quot;tommy.super@yandex.com&quot;&gt;tommy.super@yandex.com&lt;/a&gt; It would be useful if you could link to the relevant community posting where the files were repaired. You can also upload the &lt;tt&gt;WiredTiger.turtle&lt;/tt&gt; and &lt;tt&gt;WiredTiger.wt&lt;/tt&gt; files (from the backup, before the previous repair) here and we can make a repair attempt. &lt;/p&gt;

&lt;p&gt;Additionally, we&apos;d need to confirm:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;The mongoDB version&lt;/li&gt;
	&lt;li&gt;The operating system and version&lt;/li&gt;
	&lt;li&gt;The platform (virtual machine, container, native hardware, etc)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks, &lt;br/&gt;
-Nick&lt;/p&gt;</comment>
                    </comments>
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                                                                <inwardlinks description="is related to">
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            <issuekey id="589120">SERVER-36693</issuekey>
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                            <attachment id="195431" name="WiredTiger.turtle" size="1018" author="tommy.super@yandex.com" created="Thu, 6 Sep 2018 01:04:50 +0000"/>
                            <attachment id="195433" name="WiredTiger.wt" size="479232" author="tommy.super@yandex.com" created="Thu, 6 Sep 2018 01:05:01 +0000"/>
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