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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-38965] I had a mongodb server running and contained 15 million data objects. It shut down suddenly..</title>
                <link>https://jira.mongodb.org/browse/SERVER-38965</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I tried removing lock file but didn&apos;t work. I tried to run mongod repair but it exits with error code 62 and says you need to upgrade your data to 3.4 first. I very much lost and in panic of losing my data i need immediate help. mongo repair only works with sudo.&lt;/p&gt;</description>
                <environment></environment>
        <key id="670833">SERVER-38965</key>
            <summary>I had a mongodb server running and contained 15 million data objects. It shut down suddenly..</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="daniel.hatcher@mongodb.com">Danny Hatcher</assignee>
                                    <reporter username="myc.abhi96">Abhishek Chauhan</reporter>
                        <labels>
                    </labels>
                <created>Sat, 12 Jan 2019 10:24:45 +0000</created>
                <updated>Thu, 28 Feb 2019 21:09:52 +0000</updated>
                            <resolved>Thu, 28 Feb 2019 21:09:52 +0000</resolved>
                                    <version>3.6.3</version>
                                                    <component>Shell</component>
                    <component>Stability</component>
                    <component>Storage</component>
                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="2166728" author="daniel.hatcher" created="Thu, 28 Feb 2019 21:09:41 +0000"  >&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Danny&lt;/p&gt;</comment>
                            <comment id="2135012" author="daniel.hatcher" created="Fri, 1 Feb 2019 16:53:10 +0000"  >&lt;p&gt;Hello Abhishek,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please provide the information Ram&#243;n requested in &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-38965?focusedCommentId=2113252&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-2113252&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;his last comment&lt;/a&gt;?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Danny&lt;/p&gt;</comment>
                            <comment id="2113252" author="ramon.fernandez" created="Sat, 12 Jan 2019 14:37:24 +0000"  >&lt;p&gt;Sorry to hear you&apos;re having issues &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=myc.abhi96&quot; class=&quot;user-hover&quot; rel=&quot;myc.abhi96&quot;&gt;myc.abhi96&lt;/a&gt;. Will you please upload the logs for this server and, if you still have it, the output of when you tried to run &lt;tt&gt;repair&lt;/tt&gt;?&lt;/p&gt;

&lt;p&gt;If you&apos;re using WiredTiger we may also need the &lt;tt&gt;WiredTiger.wt&lt;/tt&gt; and &lt;tt&gt;WiredTiger.turtle&lt;/tt&gt; file to attempt a repair, so you may want to upload them as well.&lt;/p&gt;

&lt;p&gt;Also, you put &lt;tt&gt;3.6.3&lt;/tt&gt; in the &quot;Affects Version&quot; field, but you mention 3.4 as well. It will be helpful if you can provide details of the sequence of events: what version where you running, when did you upgrade (if you did), when did your server go down, etc.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="2113235" author="myc.abhi96" created="Sat, 12 Jan 2019 10:26:21 +0000"  >&lt;p&gt;This is my first ever experience with mongo&lt;/p&gt;</comment>
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