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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-41083] Update LDAP logging to include connection failures to LDAP servers and retry logic</title>
                <link>https://jira.mongodb.org/browse/SERVER-41083</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Follow up from &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-37155&quot; title=&quot;Improve the LDAP server logging&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-37155&quot;&gt;&lt;del&gt;SERVER-37155&lt;/del&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Update LDAP logging to include connection failures to LDAP servers and retry logic:&lt;/p&gt;

&lt;p&gt;Current logs below show a successful authentication that is missing a failed authentication attempt:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2019-05-10T09:56:04.661-0500 D ACCESS   [conn20] Binding to LDAP server &quot;default&quot; with bind parameters: {BindDN: mongodb, authenticationType: simple}&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2019-05-10T09:56:04.663-0500 D ACCESS   [conn20] Connected to LDAP server at 10.0.8.254:389 with LDAP URL: ldap://dcs:389&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;Suggested Update:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2019-05-10T09:56:01.661-0500 D ACCESS   [conn20] Binding to LDAP server &quot;default&quot; with bind parameters: {BindDN: mongodb, authenticationType: simple}&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;---List &quot;default&quot; servers---&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2019-05-10T09:56:02.663-0500 E ACCESS   [conn20] OperationFailed: LDAP operation &amp;lt;ldap_sasl_bind_s&amp;gt;, failed to bind to LDAP server at 10.0.8.200:389 with LDAP URL: ldap://dcs:389. (-1/Can&apos;t contact LDAP server): No error could be retrieved from the LDAP server.. Bind parameters were: {BindDN: mongodb, authenticationType: simple}&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2019-05-10T09:56:03.663-0500 D ACCESS   [conn20] Retrying LDAP connection to server at 10.0.8.254:389 with LDAP URL: ldap://dcs:389&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2019-05-10T09:56:04.663-0500 D ACCESS   [conn20] Connected to LDAP server at 10.0.8.254:389 with LDAP URL: ldap://dcs:389&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;In addition, the logs indicating the LDAP server connections are only exposed with verbosity 3 on accessControl. At least the retries and failures should be listed in the default logging for troubleshooting outages.&lt;/p&gt;</description>
                <environment></environment>
        <key id="763875">SERVER-41083</key>
            <summary>Update LDAP logging to include connection failures to LDAP servers and retry logic</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="jonathan.reams@mongodb.com">Jonathan Reams</assignee>
                                    <reporter username="kip.iwakiri@mongodb.com">Kip Iwakiri</reporter>
                        <labels>
                    </labels>
                <created>Fri, 10 May 2019 15:23:27 +0000</created>
                <updated>Tue, 23 Jul 2019 14:15:40 +0000</updated>
                            <resolved>Tue, 23 Jul 2019 14:15:40 +0000</resolved>
                                                                    <component>Logging</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2336787" author="kip.iwakiri" created="Mon, 22 Jul 2019 16:06:15 +0000"  >&lt;p&gt;I think most of the problems we were trying to fix are mostly resolved somewhere in&#160;&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-41939&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/browse/SERVER-41939&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Customer would still like to see connection failure logs but, based on our conversations, I don&apos;t think it&apos;ll be necessary for them to proceed further. Should be good to close this ticket.&lt;/p&gt;</comment>
                            <comment id="2254123" author="kip.iwakiri" created="Tue, 21 May 2019 14:49:04 +0000"  >&lt;p&gt;I&apos;ll have to test the logging in the new connection pooling to see. As long as we can see discrete connection attempts I believe customers will have enough to start the troubleshooting process without relying on packet captures to guess at what&apos;s happening.&lt;/p&gt;</comment>
                            <comment id="2254104" author="jonathan.reams@10gen.com" created="Tue, 21 May 2019 14:39:56 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kip.iwakiri&quot; class=&quot;user-hover&quot; rel=&quot;kip.iwakiri&quot;&gt;kip.iwakiri&lt;/a&gt;, the connection callback we added in &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-37155&quot; title=&quot;Improve the LDAP server logging&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-37155&quot;&gt;&lt;del&gt;SERVER-37155&lt;/del&gt;&lt;/a&gt; only gets called on successful connections. I can&apos;t find a way in the openldap library to get callbacks for each connection retry/failure. If you&apos;re using connection pooling (in the latest 4.0 and have turned it on or you&apos;re using 4.2), then there will be lots of logging about connection health and connect/reconnect attempts because we don&apos;t rely on openldap to track/maintain connections - is that sufficient?&lt;/p&gt;</comment>
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