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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-41646] Hitting CannotVerifyAndSignLogicalTime on 3.6 trying to convert to sharded cluster</title>
                <link>https://jira.mongodb.org/browse/SERVER-41646</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;h6&gt;&lt;a name=&quot;OriginalSummary&quot;&gt;&lt;/a&gt;Original Summary&lt;/h6&gt;

&lt;p&gt;Backport &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-32672&quot; title=&quot;Standalone replica set shards reject requests with gossiped clusterTime from non __system users&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-32672&quot;&gt;&lt;del&gt;SERVER-32672&lt;/del&gt;&lt;/a&gt; fix to 3.6&lt;/p&gt;

&lt;h6&gt;&lt;a name=&quot;OriginalDescription&quot;&gt;&lt;/a&gt;Original Description&lt;/h6&gt;

&lt;p&gt;A bug related to LogicalTimeValidator fails converting a 3.6 replica set to sharded cluster. It was fixed in 4.0. We need a backport of this fix to 3.6.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Details:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;I was following steps in&#160;&lt;a href=&quot;https://docs.mongodb.com/manual/tutorial/convert-replica-set-to-replicated-shard-cluster/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/manual/tutorial/convert-replica-set-to-replicated-shard-cluster/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;to convert a replica set to a sharded cluster.&lt;/p&gt;

&lt;p&gt;I failed on the step to restart a 3.6 replica set to shard. Once I restart it, I can no longer connect to the replica set/shard. I keep getting errors like&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Command failed with error &lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;210&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; (CannotVerifyAndSignLogicalTime): &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&apos;Cannot accept logicalTime: { ts: Timestamp(1560272596, 1) }. May not be a part of a sharded cluster&apos;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; on server qm3:&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;27101&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;. The full response is {&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;ok&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;: &lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;0.0&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;errmsg&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;: &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;Cannot accept logicalTime: { ts: Timestamp(1560272596, 1) }. May not be a part of a sharded cluster&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;code&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;: &lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;210&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;codeName&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;: &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;CannotVerifyAndSignLogicalTime&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;}&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;The same procedure has no problem with 3.4 or 4.0.&lt;/p&gt;

&lt;p&gt;I believe the bug is related to&#160;&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-32672&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/browse/SERVER-32672&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;We are using mongo 3.6 currently and we need to convert our replica sets to sharded clusters. It is not feasible for us to upgrade to 4.0 very soon. Could you backport this fix to 3.6, so that we&apos;ll be able to continue using our database?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="798022">SERVER-41646</key>
            <summary>Hitting CannotVerifyAndSignLogicalTime on 3.6 trying to convert to sharded cluster</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="daniel.hatcher@mongodb.com">Danny Hatcher</assignee>
                                    <reporter username="fcheng">Francis Cheng</reporter>
                        <labels>
                    </labels>
                <created>Tue, 11 Jun 2019 23:30:38 +0000</created>
                <updated>Mon, 16 Sep 2019 19:24:51 +0000</updated>
                            <resolved>Wed, 4 Sep 2019 18:41:39 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>8</watches>
                                                                                                                <comments>
                            <comment id="2422017" author="daniel.hatcher" created="Mon, 16 Sep 2019 19:24:51 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=sombra2eternity%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;sombra2eternity@gmail.com&quot;&gt;sombra2eternity@gmail.com&lt;/a&gt;, because we were never able to diagnose the problem in this case, could you please open another SERVER ticket with the description of your problem + logs from the Primary processes + &quot;diagnostic.data&quot; folders from those processes?&lt;/p&gt;</comment>
                            <comment id="2421072" author="sombra2eternity@gmail.com" created="Mon, 16 Sep 2019 11:40:12 +0000"  >&lt;p&gt;I have hit this bug or very similar a few minutes ago. I tried to set a shard cluster but failed so I roll back to single server mode. I have restarted without repliace or shard sections in config, and even:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;use local;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;db.dropDatabase();&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;But from time to time (about 1/6 queries) results in:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Cannot accept logicalTime: { ts: Timestamp(&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;1568629799&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;62&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;) }. May not be a part of a sharded cluster&lt;/span&gt;&lt;/pre&gt;
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&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;In a few minutes I will be dumping and restoring databases with a new installation because it seems there is some kind of residual misconfiguration inside mongo after a sharded/replica configuration.&lt;/p&gt;

&lt;p&gt;Mongo:&#160;&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;MongoDB shell version v4.&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;0.9&lt;/span&gt;&lt;/pre&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;git version: fc525e2d9b0e4bceff5c2201457e564362909765&lt;/span&gt;&lt;/pre&gt;
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&lt;/div&gt;
&lt;p/&gt;</comment>
                            <comment id="2348910" author="daniel.hatcher" created="Mon, 29 Jul 2019 20:56:53 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=fcheng&quot; class=&quot;user-hover&quot; rel=&quot;fcheng&quot;&gt;fcheng&lt;/a&gt;, have you had the chance to review my previous comment?&lt;/p&gt;</comment>
                            <comment id="2316079" author="daniel.hatcher" created="Mon, 8 Jul 2019 22:25:48 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=fcheng&quot; class=&quot;user-hover&quot; rel=&quot;fcheng&quot;&gt;fcheng&lt;/a&gt;, as we&apos;ve been unable to reproduce internally based on the docs, would you be able to provide a full list of reproduction steps that cause the problem to occur?&lt;/p&gt;</comment>
                            <comment id="2304381" author="misha.tyulenev" created="Fri, 28 Jun 2019 09:51:33 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=daniel.hatcher&quot; class=&quot;user-hover&quot; rel=&quot;daniel.hatcher&quot;&gt;daniel.hatcher&lt;/a&gt; There are should not be a problem when converting a 3.6 replica set to sharded cluster: If the server was not started with --shardsvr, the default featureCompatibilityVersion on clean startup is the upgrade version. If it was started with --shardsvr, the default featureCompatibilityVersion is the downgrade version, so that it can be safely added to a downgrade version cluster. The config server will run setFeatureCompatibilityVersion as part of addShard.&lt;br/&gt;
The symptom indicates that the failing node is already on 3.6 but is not added to the sharded cluster ( and hence does not have a validator). If the scenario goes as normal it should be on FCV 3.4 at this state. Could you please confirm the server was started with --shardsvr option?&lt;/p&gt;

&lt;p&gt;The &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-32672&quot; title=&quot;Standalone replica set shards reject requests with gossiped clusterTime from non __system users&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-32672&quot;&gt;&lt;del&gt;SERVER-32672&lt;/del&gt;&lt;/a&gt; is only specific to our testing infrastructure behavior in 4.0.&lt;/p&gt;

&lt;p&gt;Could you please clarify the exact release where the issue occurred and the repro scenario if it exists.&lt;/p&gt;


</comment>
                            <comment id="2297613" author="fcheng" created="Tue, 25 Jun 2019 23:00:05 +0000"  >&lt;p&gt;I tried&#160;setting the&#160;&lt;a href=&quot;https://docs.mongodb.com/manual/reference/command/setFeatureCompatibilityVersion/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;featureCompabilityVersion&lt;/a&gt;&#160;to 3.4 but failed. Finding out which member is broken in a dead replica set and adding it back isn&apos;t a good workaround to us. Too risky for production rollout. I guess it is not the best way mongodb is supposed to be used?&lt;/p&gt;</comment>
                            <comment id="2287654" author="daniel.hatcher" created="Mon, 17 Jun 2019 20:00:08 +0000"  >&lt;p&gt;Have you tried adding the problematic member back into the replica set? If you do so and it fails, could you please set the &lt;a href=&quot;https://docs.mongodb.com/manual/reference/command/setFeatureCompatibilityVersion/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;featureCompabilityVersion&lt;/a&gt; of the replica set to &quot;3.4&quot; and try to add the member back again? Please note that doing so may break the operation of some &lt;a href=&quot;https://docs.mongodb.com/manual/release-notes/3.6-compatibility/#backwards-incompatible-features&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;backwards incompatible features&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="2287386" author="fcheng" created="Mon, 17 Jun 2019 17:13:48 +0000"  >&lt;p&gt;Another thing I want to add is that, once we removed the problematic member, which is qm3 in the test associated with the uploaded log, we were able to see the replica set back to normal.&lt;/p&gt;</comment>
                            <comment id="2287382" author="fcheng" created="Mon, 17 Jun 2019 17:11:03 +0000"  >&lt;p&gt;Hi Daniel,&lt;/p&gt;

&lt;p&gt;I&apos;ve uploaded logs from all replica members. No sharded cluster was involved in this stage so I have no mongos logs to provide.&lt;/p&gt;

&lt;p&gt;My &quot;restart as shard&quot; operation happened at around&#160;2019-06-17T16:30 ~&#160;2019-06-17T16:40.&lt;/p&gt;

&lt;p&gt;I set the log level to 5 though the replica set, but it seems this only affected one of the nodes.&lt;/p&gt;

&lt;p&gt;Please ask if you need more input from us.&lt;/p&gt;</comment>
                            <comment id="2283956" author="daniel.hatcher" created="Thu, 13 Jun 2019 19:59:00 +0000"  >&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;In order for us to verify the situation you are experiencing, could you please upload the &lt;tt&gt;mongod&lt;/tt&gt; and &lt;tt&gt;mongos&lt;/tt&gt; logs from &lt;b&gt;all&lt;/b&gt; the nodes covering your conversion attempt to our &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/10f07909-635c-4928-992f-5b66355fad60.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Secure Upload Portal&lt;/a&gt;? Please note that only MongoDB engineers will be able to see the files that you upload.&lt;/p&gt;</comment>
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