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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-42443] 4.0.11 mongodb-org Install Breaks Non-Root Logins</title>
                <link>https://jira.mongodb.org/browse/SERVER-42443</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;The 4.0.11 install results in...&lt;/p&gt;

&lt;p&gt;&quot;System is booting up. See pam_nologin(8)&quot;&lt;/p&gt;

&lt;p&gt;...errors when rebooting on Ubuntu 19.04.&lt;/p&gt;</description>
                <environment></environment>
        <key id="876223">SERVER-42443</key>
            <summary>4.0.11 mongodb-org Install Breaks Non-Root Logins</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="mathew.robinson@mongodb.com">Mathew Robinson</assignee>
                                    <reporter username="kolano@gmail.com">Kenneth Kolano</reporter>
                        <labels>
                    </labels>
                <created>Fri, 26 Jul 2019 03:13:44 +0000</created>
                <updated>Fri, 2 Aug 2019 17:08:01 +0000</updated>
                            <resolved>Fri, 2 Aug 2019 14:43:25 +0000</resolved>
                                    <version>4.0.11</version>
                                                                        <votes>1</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="2356196" author="kolano@gmail.com" created="Fri, 2 Aug 2019 15:54:03 +0000"  >&lt;p&gt;I do normally have a number of services that are dependent on MongoDB. Though I believe I was able to see the issue occur on an VM that had nothing but MongoDB installed,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I&apos;ll likely try returning the MongoDB service to &quot;After=network.target&quot; per &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-42603&quot; title=&quot;Recent service file change may cause cyclic dependencies&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-42603&quot;&gt;&lt;del&gt;SERVER-42603&lt;/del&gt;&lt;/a&gt; to see if that resolves this.&lt;/p&gt;</comment>
                            <comment id="2356077" author="connectingmedia" created="Fri, 2 Aug 2019 15:05:38 +0000"  >&lt;p&gt;It would also be interesting to know if you have any service (files) which depend on &quot;mongod.service&quot; (as currently being investigated in &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-42603&quot; title=&quot;Recent service file change may cause cyclic dependencies&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-42603&quot;&gt;&lt;del&gt;SERVER-42603&lt;/del&gt;&lt;/a&gt;).&lt;/p&gt;</comment>
                            <comment id="2356023" author="mathew.robinson" created="Fri, 2 Aug 2019 14:43:25 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kolano%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kolano@gmail.com&quot;&gt;kolano@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I&apos;m closing this as Cannot Reproduce. I&apos;ve tried to get this to happen on my VM and have been unable to. Note that my VM is a clean Ubuntu install with no additional software installed or running so I&apos;m not sure if there is a conflict there.&lt;/p&gt;

&lt;p&gt;Since the issue is intermittent on your end it&apos;s hard to know what&apos;s causing it, but we exercise our packages on every commit on clean EC2 instances to verify that everything works as expected.&lt;/p&gt;

&lt;p&gt;If you can get it to reproduce then do the following and provide the output:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Run ssh with the &lt;tt&gt;-vvv&lt;/tt&gt; flag for a user who is locked out&lt;/li&gt;
	&lt;li&gt;Gain root access and run &lt;tt&gt;grep nologin /etc/passwd&lt;/tt&gt; and collect the logs in &lt;tt&gt;/var/log/messages&lt;/tt&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;You can gain root access even if PermitRootLogin is disabled since this is a VM you can boot the Ubuntu installation in single user mode. Instructions for how to boot in single-user mode can be found here:&lt;br/&gt;
&lt;a href=&quot;https://askubuntu.com/questions/132965/how-do-i-boot-into-single-user-mode-from-grub&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://askubuntu.com/questions/132965/how-do-i-boot-into-single-user-mode-from-grub&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="2355478" author="connectingmedia" created="Fri, 2 Aug 2019 07:33:24 +0000"  >&lt;p&gt;Possibly related to or even caused by &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-42603&quot; title=&quot;Recent service file change may cause cyclic dependencies&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-42603&quot;&gt;&lt;del&gt;SERVER-42603&lt;/del&gt;&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="2353161" author="kolano@gmail.com" created="Wed, 31 Jul 2019 21:22:32 +0000"  >&lt;p&gt;Was able to get this to re-occur today. Unclear why it&apos;s inconsistent. Of course I didn&apos;t allow logins for root, so now I&apos;m locked out.&lt;/p&gt;

&lt;p&gt;I can at least confirm that this issue effects non-SSH logins directly into the server.&lt;/p&gt;</comment>
                            <comment id="2352961" author="kolano@gmail.com" created="Wed, 31 Jul 2019 19:25:07 +0000"  >&lt;p&gt;I was able to find a note that indicated the nologin was at...&lt;/p&gt;

&lt;p&gt;/run/nologin&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;This is a separate issue, but I&apos;m also noting that /w 4.0.11 the mongod service doesn&apos;t keep running, even though it seems MongoDB still is.&lt;/p&gt;</comment>
                            <comment id="2352813" author="mathew.robinson" created="Wed, 31 Jul 2019 18:19:32 +0000"  >&lt;p&gt;Given that I&apos;m unable to replicate the issue and you also now cannot replicate it I&apos;m not sure how we can proceed on this issue. I&apos;m inclined to close this as gone away unless something has changed on your side Kenneth?&lt;/p&gt;

&lt;p&gt;As for the presence of nologin files, I would expect your system to have a shell called nologin &lt;tt&gt;/usr/sbin/nologin&lt;/tt&gt; or &lt;tt&gt;/bin/nologin&lt;/tt&gt; perhaps (you can determine the path with &lt;tt&gt;which nologin&lt;/tt&gt;. I would also expect your &lt;tt&gt;/etc/passwd&lt;/tt&gt; file to have many nologin entries including our own service user that our packages create so getting specifics about the nologin entries in your passwd file is crucial, but only useful if the issue is occuring.&lt;/p&gt;</comment>
                            <comment id="2351367" author="kolano@gmail.com" created="Tue, 30 Jul 2019 21:30:36 +0000"  >&lt;ul&gt;
	&lt;li&gt;This wasn&apos;t effecting 18.04. I&apos;m using my own server /w the OS installed from the default Ubuntu 19.04 ISO.&lt;/li&gt;
	&lt;li&gt;Yes SSH logins were restricted, but I&apos;d think the presence of nologin files would also effect non-SSH logins.&lt;/li&gt;
	&lt;li&gt;I haven&apos;t tried /w SSH keys, though I&apos;m not clear we should expect such to not be effected by the presence of nologin&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;I could get in as root, with the revisions made in my first comment. A nologin file was left present, though I don&apos;t recall it&apos;s specific location.&lt;/p&gt;

&lt;p&gt;Though this was occurring consistently on Jul 26, I&apos;m currently unable to replicate it now for some reason, so I can&apos;t confirm the specific location of the remaining nologin file. Unclear why I can no longer replicate, as my test VM hasn&apos;t changed nor did the Mongo repo (or it was without revising the date at &lt;a href=&quot;https://repo.mongodb.org/apt/ubuntu/dists/bionic/mongodb-org/4.0/Release&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://repo.mongodb.org/apt/ubuntu/dists/bionic/mongodb-org/4.0/Release&lt;/a&gt;).&lt;/p&gt;</comment>
                            <comment id="2351303" author="mathew.robinson" created="Tue, 30 Jul 2019 20:51:22 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kolano%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kolano@gmail.com&quot;&gt;kolano@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I just want to confirm some things:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Are you running stock Ubuntu 18.04 server or is this some providers custom image? For example DigialOcean does not use the basic Ubuntu server ISO so if you didn&apos;t install this server yourself and it isn&apos;t an internal VM installation can you tell me who your VPS is for this server.&lt;/li&gt;
	&lt;li&gt;Looks like you mean &quot;cannot SSH login&quot; based on your comments. If you have access to a console for this server can you try a non-network login?&lt;/li&gt;
	&lt;li&gt;Also it looks like you might be using passwords over SSH for non-root users do SSH key non-root users also get kicked?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;If you can get into the system as any user with 4.0.11 installed can you verify that no user has nologin set in &lt;tt&gt;/etc/passwd&lt;/tt&gt; that shouldn&apos;t? You can use &lt;tt&gt;grep nologin /etc/passwd&lt;/tt&gt; to see a list.&lt;/p&gt;</comment>
                            <comment id="2345956" author="kolano@gmail.com" created="Fri, 26 Jul 2019 17:28:16 +0000"  >&lt;p&gt;I don&apos;t have a convenient VM for 18.04, but issue is not seen on 18.10; so I&apos;d guess it works on 18.04.&lt;/p&gt;

&lt;p&gt;Issue is only seen with 4.0.11.&lt;/p&gt;

&lt;p&gt;For others arriving here with issues, the 4.0.10 release can be installed, as mentioned above, by specifying version details for both mongodb-org, as well as all it&apos;s sub-packages...&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo apt-get install -y mongodb-org=4.0.10 mongodb-org-server=4.0.10 mongodb-org-shell=4.0.10 mongodb-org-mongos=4.0.10 mongodb-org-tools=4.0.10&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</comment>
                            <comment id="2345653" author="daniel.hatcher" created="Fri, 26 Jul 2019 15:40:27 +0000"  >&lt;p&gt;MongoDB only supports Ubuntu 16.04 and 18.04. You&apos;re seeing this problem on a 19.04 system; could you try to reproduce on a 18.04? Do you see this issue only on 4.0.11 or do you see it on 4.0.10 as well?&lt;/p&gt;</comment>
                            <comment id="2344898" author="kolano@gmail.com" created="Fri, 26 Jul 2019 05:14:22 +0000"  >&lt;p&gt;Forgot the package depot update steps in &lt;b&gt;Steps To Reproduce:&lt;/b&gt; and apparently all dependencies need to be listed for version installs, so should be revised to...&lt;/p&gt;

&lt;p&gt;&#160;&lt;br/&gt;
 On Ubuntu 19.04...&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv 9DA31620334BD75D9DCB49F368818C72E52529D4&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;echo &quot;deb [ arch=amd64 ] https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.0 multiverse&quot; | sudo tee /etc/apt/sources.list.d/mongodb-org-4.0.list &amp;gt;/dev/null&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo apt-get update&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo apt-get install -y mongodb-org=4.0.11 mongodb-org-server=4.0.11 mongodb-org-shell=4.0.11 mongodb-org-mongos=4.0.11 mongodb-org-tools=4.0.11&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo reboot&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;All non-root logins result in:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;System is booting up. See pam_nologin(8)&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;No login will be possible, unless root login has previously been enabled...&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo passwd root&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo passwd -u root&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;sudo sed -i -E &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;s/# Authentication:/# Authentication:\nPermitRootLogin yes/&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; /etc/ssh/sshd_config&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</comment>
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&lt;p&gt;sudo apt-get install -y mongodb-org&lt;/p&gt;

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