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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-42444] WiredTiger.turtle: file-rename: rename: Permission denied</title>
                <link>https://jira.mongodb.org/browse/SERVER-42444</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;blockquote&gt;&lt;p&gt;We are running MongoDb 3.4.20. Environment is IBM Cloud Private 3.1.2 running on an Ubuntu 18.04 Server. The MongoDB is part of IBM Cloud Automation Manager. We first mounted the PV required by the MongoDB pod on an NFS Share provided by MS Windows Server and received the following errors in the logs:&lt;/p&gt;&lt;/blockquote&gt;
&lt;blockquote&gt;&lt;p&gt;2019-07-04T08:20:09.367Z E STORAGE &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; WiredTiger error (13) &lt;span class=&quot;error&quot;&gt;&amp;#91;1562228409:367295&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;9:0x7f381af0e700&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file://wiredtiger.wt/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_SESSION.checkpoint: /data/db/WiredTiger.turtle.set to /data/db/WiredTiger.turtle: file-rename: rename: Permission denied&lt;br/&gt;
2019-07-04T08:20:09.369Z E STORAGE &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1562228409:369459&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;9:0x7f381af0e700&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file://wiredtiger.wt/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_SESSION.checkpoint: WiredTiger.turtle: encountered an illegal file format or internal value&lt;br/&gt;
2019-07-04T08:20:09.369Z E STORAGE &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; WiredTiger error (-31804) &lt;span class=&quot;error&quot;&gt;&amp;#91;1562228409:369535&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;9:0x7f381af0e700&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file://wiredtiger.wt/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_SESSION.checkpoint: the process must exit and restart: WT_PANIC: WiredTiger library panic&lt;/p&gt;&lt;/blockquote&gt;
&lt;blockquote&gt;&lt;p&gt;After restarting the MongoDB pod, it would run for a while and then fail with the same error. After switching to a linux NFS server the problem no longer occurs. I have seen a similar problem reported earlier but which was supposedly fixed in 3.4.14. Because of architectural consideration for the total solution using Windows NFS is preferred by my client. Any suggestions would be welcome.&#160;&lt;/p&gt;&lt;/blockquote&gt;</description>
                <environment></environment>
        <key id="876489">SERVER-42444</key>
            <summary>WiredTiger.turtle: file-rename: rename: Permission denied</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="daniel.hatcher@mongodb.com">Danny Hatcher</assignee>
                                    <reporter username="darfrost@za.ibm.com">Darryl Frost</reporter>
                        <labels>
                    </labels>
                <created>Fri, 26 Jul 2019 11:59:30 +0000</created>
                <updated>Mon, 29 Jul 2019 18:58:24 +0000</updated>
                            <resolved>Mon, 29 Jul 2019 18:58:24 +0000</resolved>
                                    <version>3.4.20</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="2348622" author="daniel.hatcher" created="Mon, 29 Jul 2019 18:58:15 +0000"  >&lt;p&gt;This error occurs when there is something other than MongoDB accessing the datafiles. Please ensure that any server you deploy MongoDB on doesn&apos;t have things like anti-viruses or other software touching the &lt;tt&gt;$dbpath&lt;/tt&gt;.&lt;/p&gt;</comment>
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