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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-42734] when start shard and the error:DuplicateKey: E11000 duplicate key error collection: config.cache.chunks</title>
                <link>https://jira.mongodb.org/browse/SERVER-42734</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;at first, one of my primary shards running out of disk space because of duplicated key error log.&#160;&lt;br/&gt;
&#160;&lt;br/&gt;
Now one of the primary shard is down and can not start again&lt;/p&gt;</description>
                <environment></environment>
        <key id="889306">SERVER-42734</key>
            <summary>when start shard and the error:DuplicateKey: E11000 duplicate key error collection: config.cache.chunks</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="siyuan.zhou@mongodb.com">Siyuan Zhou</assignee>
                                    <reporter username="chenjian@tmxmall.com">Chen Jian</reporter>
                        <labels>
                    </labels>
                <created>Fri, 9 Aug 2019 12:03:49 +0000</created>
                <updated>Thu, 19 Sep 2019 20:37:56 +0000</updated>
                            <resolved>Thu, 19 Sep 2019 20:37:56 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="2425595" author="thomas.schubert" created="Thu, 19 Sep 2019 20:37:56 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=chenjian%40tmxmall.com&quot; class=&quot;user-hover&quot; rel=&quot;chenjian@tmxmall.com&quot;&gt;chenjian@tmxmall.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                            <comment id="2369042" author="siyuan.zhou@10gen.com" created="Tue, 13 Aug 2019 18:00:03 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=chenjian%40tmxmall.com&quot; class=&quot;user-hover&quot; rel=&quot;chenjian@tmxmall.com&quot;&gt;chenjian@tmxmall.com&lt;/a&gt;, sorry to hear the failure.&lt;/p&gt;

&lt;p&gt;We need more data to investigate the root cause of this issue. Since you mentioned the issue happened before the restart and crash, could you please post the log &lt;b&gt;before&lt;/b&gt; the crash? We also need the content of &quot;config&quot; database on the crashed node and the oplog on the node. We need the data before the restore procedure below. You can dump the data with mongodump and upload it to this ticket after compression.&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Start the node that crashed &lt;tt&gt;sh.tmxmall.mongodb06:62801&lt;/tt&gt; without &lt;tt&gt;--replSet&lt;/tt&gt;, so that it will be in standalone mode and not join the replset.&lt;/li&gt;
	&lt;li&gt;&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;mongodump --host sh.tmxmall.mongodb06 --port 62801 --db local&#160;--archive=local.gz --gzip&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;&lt;/li&gt;
	&lt;li&gt;&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;mongodump --host sh.tmxmall.mongodb06 --port 62801 --db config&#160;--archive=config.gz --gzip&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;&lt;/li&gt;
	&lt;li&gt;Upload &lt;tt&gt;local.gz&lt;/tt&gt; and  &lt;tt&gt;config.gz&lt;/tt&gt; as attachments to this ticket.&lt;/li&gt;
	&lt;li&gt;Upload the log of &lt;tt&gt;sh.tmxmall.mongodb06:62801&lt;/tt&gt;  before the crash.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;To recover from the failure, you need to remove all the documents of the collection in question. This is safe because the collection is a cache used by sharding and will be recreated by sharding.&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Start the node that crashed &lt;tt&gt;sh.tmxmall.mongodb06:62801&lt;/tt&gt; without &lt;tt&gt;--replSet&lt;/tt&gt;, so that it will start in standalone mode and not join the replset.&lt;/li&gt;
	&lt;li&gt;Remove all documents in &lt;tt&gt;config.cache.chunks.pr_tmxbase.toffs_6.chunks&lt;/tt&gt; on the node by doing
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;use config&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;cache.chunks.pr_tmxbase.toffs_6.chunks.remove({})&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;Please note this is different from dropping a collection, which we cannot do right now.&lt;/p&gt;&lt;/li&gt;
&lt;/ol&gt;


&lt;ol&gt;
	&lt;li&gt;Restart the node &lt;tt&gt;sh.tmxmall.mongodb06:62801&lt;/tt&gt; with &lt;tt&gt;--replSet &amp;lt;your replset name&amp;gt;&lt;/tt&gt;. Startup recovery should succeed and pass the failure point we saw in your log. The node should join the replset as a secondary successfully. All nodes in the replset are running but the data on &lt;tt&gt;sh.tmxmall.mongodb06:62801&lt;/tt&gt; is inconsistent with that on primary.&lt;/li&gt;
	&lt;li&gt;We need to fix the inconsistency between primary and the crashed node. Log on the primary and drop the collection.
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;use config&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;cache.chunks.pr_tmxbase.toffs_6.chunks.drop()&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;&lt;/li&gt;
	&lt;li&gt;After dropping the inconsistent collection via primary, the crashed node will replicate the drop command. Now the data should be consistent. You may run dbhash on config database to verify that. Now the crashed node recovered to a normal secondary state.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;During the whole procedure, the crashed node cannot become primary, so please make sure you run the commands when the replset is stable with primary other than the crashed node. After the procedure, the crashed node should become a normal secondary and can run for elections.&lt;/p&gt;</comment>
                            <comment id="2368062" author="chenjian@tmxmall.com" created="Tue, 13 Aug 2019 05:00:19 +0000"  >&lt;p&gt;Hi&#65292;Can you tell me how to restore this node first&lt;/p&gt;</comment>
                            <comment id="2364916" author="chenjian@tmxmall.com" created="Fri, 9 Aug 2019 16:40:22 +0000"  >&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;mongos&amp;gt; db.collections.find(\{_id: &apos;pr_tmxbase.toffs_6.chunks&apos;});&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;{ &quot;_id&quot; : &quot;pr_tmxbase.toffs_6.chunks&quot;, &quot;lastmodEpoch&quot; : ObjectId(&quot;5d297bc1c10ec7ebdbf0fabf&quot;), &quot;lastmod&quot; : ISODate(&quot;1970-02-19T17:02:47.299Z&quot;), &quot;dropped&quot; : false, &quot;key&quot; : \{ &quot;files_id&quot; : &quot;hashed&quot; }, &quot;unique&quot; : false, &quot;uuid&quot; : UUID(&quot;9dcdff1c-4f4e-4457-ad9b-e55633e376b0&quot;) }&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</comment>
                            <comment id="2364373" author="kaloian.manassiev" created="Fri, 9 Aug 2019 12:38:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=chenjian%40tmxmall.com&quot; class=&quot;user-hover&quot; rel=&quot;chenjian@tmxmall.com&quot;&gt;chenjian@tmxmall.com&lt;/a&gt;, what is the shard key of the &lt;tt&gt;pr_tmxbase.toffs_6.chunks&lt;/tt&gt; collection? Can you please run this query against the cluster and include the output:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;use config;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;db.collections.find({_id: &apos;pr_tmxbase.toffs_6.chunks&apos;});&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="226720" name="shard.log" size="29389" author="chenjian@tmxmall.com" created="Fri, 9 Aug 2019 12:03:43 +0000"/>
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