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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-43793] Wiredtiger.wt corrupted after power outage - node not starting</title>
                <link>https://jira.mongodb.org/browse/SERVER-43793</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;After a power outage, the node is not booting up&lt;/p&gt;

&lt;p&gt;istics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2019-10-03T11:33:37.224+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1570091617:224206&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;8947:0x7f4131546dc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2019-10-03T11:33:37.224+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1570091617:224309&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;8947:0x7f4131546dc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: WiredTiger has failed to open its metadata&lt;br/&gt;
2019-10-03T11:33:37.224+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1570091617:224340&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;8947:0x7f4131546dc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
2019-10-03T11:33:37.224+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1570091617:224374&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;8947:0x7f4131546dc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options&lt;br/&gt;
2019-10-03T11:33:37.225+0300 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Assertion: 28718:-31802: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2019-10-03T11:33:37.225+0300 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; exception in initAndListen: 28718 -31802: WT_ERROR: non-specific WiredTiger error, terminating&lt;br/&gt;
2019-10-03T11:33:37.225+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dbexit: rc: 100&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I saw very old tickets where you attached WiredTiger.wt and WiredTiger.turtle&lt;/p&gt;

&lt;p&gt;I attach those two, I saw the support team answer with a fixed version of the files&lt;/p&gt;</description>
                <environment></environment>
        <key id="957670">SERVER-43793</key>
            <summary>Wiredtiger.wt corrupted after power outage - node not starting</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="carl.champain@mongodb.com">Carl Champain</assignee>
                                    <reporter username="david@concom.io">David MZ</reporter>
                        <labels>
                    </labels>
                <created>Thu, 3 Oct 2019 09:41:45 +0000</created>
                <updated>Wed, 4 Dec 2019 19:50:33 +0000</updated>
                            <resolved>Wed, 4 Dec 2019 19:50:33 +0000</resolved>
                                    <version>3.2.1</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2583928" author="carl.champain" created="Wed, 4 Dec 2019 19:49:56 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=david%40concom.io&quot; class=&quot;user-hover&quot; rel=&quot;david@concom.io&quot;&gt;david@concom.io&lt;/a&gt;,&lt;/p&gt;


&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Carl&lt;br/&gt;
&#160;&lt;/p&gt;</comment>
                            <comment id="2528443" author="carl.champain" created="Mon, 11 Nov 2019 15:30:21 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=david%40concom.io&quot; class=&quot;user-hover&quot; rel=&quot;david@concom.io&quot;&gt;david@concom.io&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Any updates on this issue?&lt;/p&gt;</comment>
                            <comment id="2463619" author="carl.champain" created="Thu, 3 Oct 2019 15:47:11 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=david%40concom.io&quot; class=&quot;user-hover&quot; rel=&quot;david@concom.io&quot;&gt;david@concom.io&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for the report.&lt;/p&gt;

&lt;p&gt;Unfortunately, this error message leads us to suspect some form of physical corruption.&lt;/p&gt;

&lt;p&gt;Importantly, 3.2.1 version of MongoDB is already end-of-lifed, you should upgrade to the latest 4.2.0 or 4.0.12.&lt;/p&gt;

&lt;p&gt;A couple questions:&lt;/p&gt;

&lt;p&gt;1. Could you provide the log file for this node?&lt;br/&gt;
 2. Are you using a replica set? If so, the ideal resolution is to perform a clean&#160;&lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt;&#160;from an unaffected node and it will resolve your issue.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
 &#8232;Carl&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="232503" name="WiredTiger.turtle" size="921" author="david@concom.io" created="Thu, 3 Oct 2019 09:41:06 +0000"/>
                            <attachment id="232502" name="WiredTiger.wt" size="6488064" author="david@concom.io" created="Thu, 3 Oct 2019 09:41:35 +0000"/>
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