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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-44351] Only connect to mongodb by vpn</title>
                <link>https://jira.mongodb.org/browse/SERVER-44351</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hi&lt;/p&gt;

&lt;p&gt;On one of my servers I installed mongodb 4.2 and by default TLS is disable and I give access to all ip address to connect to my mongodb database but every time I try to connect to this server based on port 27017 by robo I face this error:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Error:&lt;/span&gt;&lt;/pre&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Network is unreachable. Reason: network error while attempting to run command &apos;isMaster&apos; on host&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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			&lt;/tbody&gt;
&lt;/table&gt;
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&lt;p/&gt;

&lt;p&gt;And whenever I try to connect by asp.net core i see this error&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;TimeoutException: A timeout occured after 30000ms selecting a server using CompositeServerSelector\{ Selectors = MongoDB.Driver.MongoClient+AreSessionsSupportedServerSelector, LatencyLimitingServerSelector{ AllowedLatencyRange = 00:00:00.0150000 } }. Client view of cluster state is { ClusterId : &quot;1&quot;, ConnectionMode : &quot;Automatic&quot;, Type : &quot;Unknown&quot;, State : &quot;Disconnected&quot;, Servers : [{ ServerId: &quot;{ ClusterId : 1, EndPoint :&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;But when I use VPN ,connection to my server is successful even without VPN I see connection listener in log file but without client metadata . I do not know what is the problem even I give access to all ip address.&lt;/p&gt;

&lt;p&gt;please help me to solve the problem.&lt;/p&gt;</description>
                <environment></environment>
        <key id="987141">SERVER-44351</key>
            <summary>Only connect to mongodb by vpn</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="carl.champain@mongodb.com">Carl Champain</assignee>
                                    <reporter username="d.liam1984@yandex.com">liam Pay</reporter>
                        <labels>
                    </labels>
                <created>Fri, 1 Nov 2019 08:13:50 +0000</created>
                <updated>Fri, 20 Dec 2019 13:53:32 +0000</updated>
                            <resolved>Fri, 20 Dec 2019 13:53:32 +0000</resolved>
                                    <version>4.2.1</version>
                                                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="2657088" author="carl.champain" created="Fri, 20 Dec 2019 13:53:15 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=d.liam1984%40yandex.com&quot; class=&quot;user-hover&quot; rel=&quot;d.liam1984@yandex.com&quot;&gt;d.liam1984@yandex.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Carl&lt;/p&gt;</comment>
                            <comment id="2583907" author="carl.champain" created="Wed, 4 Dec 2019 19:42:47 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=d.liam1984%40yandex.com&quot; class=&quot;user-hover&quot; rel=&quot;d.liam1984@yandex.com&quot;&gt;d.liam1984@yandex.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Any updates on this issue?&lt;/p&gt;</comment>
                            <comment id="2518974" author="carl.champain" created="Tue, 5 Nov 2019 21:34:24 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=d.liam1984%40yandex.com&quot; class=&quot;user-hover&quot; rel=&quot;d.liam1984@yandex.com&quot;&gt;d.liam1984@yandex.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for the report.&lt;br/&gt;
To help us look into what is happening, can you please provide the &lt;tt&gt;mongod.log&lt;/tt&gt; file for this node?&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Carl&lt;br/&gt;
&#160;&lt;/p&gt;</comment>
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