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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-44580] Crash of 3.6.11</title>
                <link>https://jira.mongodb.org/browse/SERVER-44580</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Version:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;db version v3.6.11&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;git version: b4339db12bf57ffee5b84a95c6919dbd35fe31c9&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;OpenSSL version: OpenSSL 1.0.0-fips 29 Mar 2010&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;allocator: tcmalloc&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;modules: none&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;build environment:&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;    distmod: amazon&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;    distarch: x86_64&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;    target_arch: x86_64&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;Backtrace:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;----- BEGIN BACKTRACE -----&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;{&quot;backtrace&quot;:[{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;226F611&quot;,&quot;s&quot;:&quot;_ZN5mongo15printStackTraceERSo&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;226EFF5&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;2363C16&quot;,&quot;s&quot;:&quot;_ZN10__cxxabiv111__terminateEPFvvE&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;2363C61&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1A4312F&quot;,&quot;s&quot;:&quot;_ZN5mongo10ThreadPool25_startWorkerThread_inlockEv&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1A43988&quot;,&quot;s&quot;:&quot;_ZN5mongo10ThreadPool8scheduleESt8functionIFvvEE&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1CE637C&quot;,&quot;s&quot;:&quot;_ZN5mongo8executor22ThreadPoolTaskExecutor23scheduleIntoPool_inlockEPNSt7__cxx114listISt10shared_ptrINS1_13CallbackStateEESaIS6_EEERKSt14_List_iteratorIS6_ESD_St11unique_lockISt5mutexE&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1CE6B7D&quot;,&quot;s&quot;:&quot;_ZN5mongo8executor22ThreadPoolTaskExecutor23scheduleIntoPool_inlockEPNSt7__cxx114listISt10shared_ptrINS1_13CallbackStateEESaIS6_EEERKSt14_List_iteratorIS6_ESt11unique_lockISt5mutexE&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1CE6CC0&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1CFDBB1&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1DB5439&quot;,&quot;s&quot;:&quot;_ZN4asio6detail9scheduler10do_run_oneERNS0_27conditionally_enabled_mutex11scoped_lockERNS0_21scheduler_thread_infoERKSt10error_code&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1DB5681&quot;,&quot;s&quot;:&quot;_ZN4asio6detail9scheduler3runERSt10error_code&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;1CF8419&quot;},{&quot;b&quot;:&quot;557BC4DE0000&quot;,&quot;o&quot;:&quot;237ED90&quot;},{&quot;b&quot;:&quot;7F53A1850000&quot;,&quot;o&quot;:&quot;7DE5&quot;},{&quot;b&quot;:&quot;7F53A148C000&quot;,&quot;o&quot;:&quot;F830D&quot;,&quot;s&quot;:&quot;clone&quot;}],&quot;processInfo&quot;:{ &quot;mongodbVersion&quot; : &quot;3.6.11&quot;, &quot;gitVersion&quot; : &quot;b4339db12bf57ffee5b84a95c6919dbd35fe31c9&quot;, &quot;compiledModules&quot; : [], &quot;uname&quot; : { &quot;sysname&quot; : &quot;Linux&quot;, &quot;release&quot; : &quot;4.9.51-10.52.amzn1.x86_64&quot;, &quot;version&quot; : &quot;#1 SMP Fri Sep 29 01:16:19 UTC 2017&quot;, &quot;machine&quot; : &quot;x86_64&quot; }, &quot;somap&quot; : [ { &quot;b&quot; : &quot;557BC4DE0000&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;2A7F42D96E44D70F66EA62723F08E10604502182&quot; }, { &quot;b&quot; : &quot;7FFD7CD2A000&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;E1FD0678C5C561D462A1DAA29BD08CC5361EF117&quot; }, { &quot;b&quot; : &quot;7F53A2A5F000&quot;, &quot;path&quot; : &quot;/lib64/libresolv.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;0BED68388AE751ACB77DA9FBB6B63CAA5E4622A9&quot; }, { &quot;b&quot; : &quot;7F53A2601000&quot;, &quot;path&quot; : &quot;/lib64/libcrypto.so.10&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;C2A116A82EE1814AD13688F059F7CB8A4B8D9AA2&quot; }, { &quot;b&quot; : &quot;7F53A2390000&quot;, &quot;path&quot; : &quot;/usr/lib64/libssl.so.10&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;04B9A410FB1D3E1FB4A6684859AFF5E3A60E7810&quot; }, { &quot;b&quot; : &quot;7F53A218C000&quot;, &quot;path&quot; : &quot;/lib64/libdl.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;2CC91EC12043BC0357CD502BBB4D5A4940BFFB1B&quot; }, { &quot;b&quot; : &quot;7F53A1F84000&quot;, &quot;path&quot; : &quot;/lib64/librt.so.1&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;BA23B2F2723B7C9BF5FFE9A8AF9E50219C03EB0E&quot; }, { &quot;b&quot; : &quot;7F53A1C82000&quot;, &quot;path&quot; : &quot;/lib64/libm.so.6&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;31404F7BCB6B5A880B25E0007EA5C73BBEC87E16&quot; }, { &quot;b&quot; : &quot;7F53A1A6C000&quot;, &quot;path&quot; : &quot;/lib64/libgcc_s.so.1&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;AC58019512A5359B077D2610DEA4AD6CF14CAC53&quot; }, { &quot;b&quot; : &quot;7F53A1850000&quot;, &quot;path&quot; : &quot;/lib64/libpthread.so.0&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;4136F256787CE855F91B70793154EBCFCE047CFA&quot; }, { &quot;b&quot; : &quot;7F53A148C000&quot;, &quot;path&quot; : &quot;/lib64/libc.so.6&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;FB411B5AB3944BD21963101275C0F9EB3F943BDC&quot; }, { &quot;b&quot; : &quot;7F53A2C79000&quot;, &quot;path&quot; : &quot;/lib64/ld-linux-x86-64.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;CC0DF41E2210C483EFF9C95EDB5F2AE014752C70&quot; }, { &quot;b&quot; : &quot;7F53A1276000&quot;, &quot;path&quot; : &quot;/lib64/libz.so.1&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;89C6AF118B6B4FB6A73AE1813E2C8BDD722956D1&quot; }, { &quot;b&quot; : &quot;7F53A1028000&quot;, &quot;path&quot; : &quot;/usr/lib64/libgssapi_krb5.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;1BE9E6309ED365E35806E13FA9E23350D71F2513&quot; }, { &quot;b&quot; : &quot;7F53A0D41000&quot;, &quot;path&quot; : &quot;/usr/lib64/libkrb5.so.3&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;9EE23694485D684651195C7B51766E47D0CB95E3&quot; }, { &quot;b&quot; : &quot;7F53A0B3E000&quot;, &quot;path&quot; : &quot;/usr/lib64/libcom_err.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;5C01209C5AE1B1714F19B07EB58F2A1274B69DC8&quot; }, { &quot;b&quot; : &quot;7F53A090C000&quot;, &quot;path&quot; : &quot;/usr/lib64/libk5crypto.so.3&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;FD5974E4861D56DFFFFC8BF5DB35E74B1C20ABD5&quot; }, { &quot;b&quot; : &quot;7F53A06FD000&quot;, &quot;path&quot; : &quot;/usr/lib64/libkrb5support.so.0&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;1B55330B231D45AF433F7D9DCA507C5FB0609780&quot; }, { &quot;b&quot; : &quot;7F53A04FA000&quot;, &quot;path&quot; : &quot;/lib64/libkeyutils.so.1&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;37A58210FA50C91E09387765408A92909468D25B&quot; }, { &quot;b&quot; : &quot;7F53A02D9000&quot;, &quot;path&quot; : &quot;/usr/lib64/libselinux.so.1&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;F5054DC94443326819FBF3065CFDF5E4726F57EE&quot; } ] }} mongod(_ZN5mongo15printStackTraceERSo+0x41) [0x557bc704f611] mongod(+0x226EFF5) [0x557bc704eff5] mongod(_ZN10__cxxabiv111__terminateEPFvvE+0x6) [0x557bc7143c16] mongod(+0x2363C61) [0x557bc7143c61] mongod(_ZN5mongo10ThreadPool25_startWorkerThread_inlockEv+0x99F) [0x557bc682312f] mongod(_ZN5mongo10ThreadPool8scheduleESt8functionIFvvEE+0x398) [0x557bc6823988] mongod(_ZN5mongo8executor22ThreadPoolTaskExecutor23scheduleIntoPool_inlockEPNSt7__cxx114listISt10shared_ptrINS1_13CallbackStateEESaIS6_EEERKSt14_List_iteratorIS6_ESD_St11unique_lockISt5mutexE+0x24C) [0x557bc6ac637c] mongod(_ZN5mongo8executor22ThreadPoolTaskExecutor23scheduleIntoPool_inlockEPNSt7__cxx114listISt10shared_ptrINS1_13CallbackStateEESaIS6_EEERKSt14_List_iteratorIS6_ESt11unique_lockISt5mutexE+0x4D) [0x557bc6ac6b7d] mongod(+0x1CE6CC0) [0x557bc6ac6cc0] mongod(+0x1CFDBB1) [0x557bc6addbb1] mongod(_ZN4asio6detail9scheduler10do_run_oneERNS0_27conditionally_enabled_mutex11scoped_lockERNS0_21scheduler_thread_infoERKSt10error_code+0x389) [0x557bc6b95439] mongod(_ZN4asio6detail9scheduler3runERSt10error_code+0xD1) [0x557bc6b95681] mongod(+0x1CF8419) [0x557bc6ad8419] mongod(+0x237ED90) [0x557bc715ed90] libpthread.so.0(+0x7DE5) [0x7f53a1857de5] libc.so.6(clone+0x6D) [0x7f53a158430d]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;-----  END BACKTRACE  ----- &lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</description>
                <environment></environment>
        <key id="999358">SERVER-44580</key>
            <summary>Crash of 3.6.11</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="eric.sedor@mongodb.com">Eric Sedor</assignee>
                                    <reporter username="nick@turvo.com">Nick Hristov</reporter>
                        <labels>
                    </labels>
                <created>Tue, 12 Nov 2019 18:10:17 +0000</created>
                <updated>Wed, 18 Dec 2019 14:06:20 +0000</updated>
                            <resolved>Wed, 18 Dec 2019 14:06:19 +0000</resolved>
                                    <version>3.6.11</version>
                                                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="2643334" author="eric.sedor" created="Wed, 18 Dec 2019 14:06:08 +0000"  >&lt;p&gt;Understood &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=nick%40turvo.com&quot; class=&quot;user-hover&quot; rel=&quot;nick@turvo.com&quot;&gt;nick@turvo.com&lt;/a&gt;; if you have trouble again please don&apos;t hesitate to comment here or open a new ticket.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                            <comment id="2594072" author="nick@turvo.com" created="Mon, 9 Dec 2019 16:51:01 +0000"  >&lt;p&gt;I am pretty sure its gone by now.&lt;/p&gt;

</comment>
                            <comment id="2590909" author="eric.sedor" created="Fri, 6 Dec 2019 23:10:52 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=nick%40turvo.com&quot; class=&quot;user-hover&quot; rel=&quot;nick@turvo.com&quot;&gt;nick@turvo.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We understand the information might not be available, but we would need it to potentially diagnose the problem. Are you able to provide the above?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                            <comment id="2541818" author="eric.sedor" created="Fri, 15 Nov 2019 00:00:27 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=nick%40turvo.com&quot; class=&quot;user-hover&quot; rel=&quot;nick@turvo.com&quot;&gt;nick@turvo.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I&apos;ve created a secure &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/5ab952f5-8e70-4c20-9fa1-00835887383b.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload portal&lt;/a&gt; for you. Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time.&lt;/p&gt;

&lt;p&gt;Can you please upload the mongodb log file leading up to the crash? The log lines preceding the backtrace may provide additional useful information.&lt;/p&gt;

&lt;p&gt;Would you please also archive (tar or zip) the &lt;tt&gt;$dbpath/diagnostic.data&lt;/tt&gt; directory (the contents are described &lt;a href=&quot;https://docs.mongodb.com/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;) and attach it to this ticket?&lt;/p&gt;

&lt;p&gt;Thank you in advance.&lt;/p&gt;</comment>
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&lt;p&gt;&#160;&lt;/p&gt;</customfieldvalue>

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