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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-45321] Mongo suddenly recalled about removed shard</title>
                <link>https://jira.mongodb.org/browse/SERVER-45321</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;We ran sharded mongo cluster on Mongo 4.0.13 on Ubuntu 18.04 x64 .&lt;/p&gt;

&lt;p&gt;A single (non-sharded) mongo was initially added to cluster (srv211), later 3 other mongo servers were added and collections were moved to 3 new shards. srv211 shard was removed, all mongos services were restarted (shard/cfg instances were not).&lt;/p&gt;

&lt;p&gt;But suddenly after several months of uptime, the cluster was blocked and we got the following error messages in one of our shard logs:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;{{2019-12-30T19:35:18.079+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn123235&amp;#93;&lt;/span&gt; received splitChunk request: { splitChunk: &quot;project_prod_user.player_maps&quot;, from: &quot;project-db-3&quot;, keyPattern: &lt;/p&gt;
{ pers_id: &quot;hashed&quot; }
&lt;p&gt;, epoch: ObjectId(&apos;5dafd8dc63ae2c18230f9dce&apos;), shardVersion: [ Timestamp(10814, 0), ObjectId(&apos;5dafd8dc63ae2c18230f9dce&apos;) ], min: { pers_id: 4618768445950617740 }, max: { pers_id: 4620991399317296785 }, splitKeys: [ { pers_id: 4619791202844536983 }, { pers_id: 4620989830407096034 } ], $clusterTime: { clusterTime: Timestamp(1577734518, 5), signature: &lt;/p&gt;
{ hash: BinData(0, 4219F00DC9FE995B5CBBBC9B5E39EBFF35C51A10), keyId: 6750833113431015451 }
&lt;p&gt; }, $configServerState: { opTime: &lt;/p&gt;
{ ts: Timestamp(1577734517, 30), t: 5 }
&lt;p&gt; }, $db: &quot;admin&quot; }}}&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.085+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn123235&amp;#93;&lt;/span&gt; distributed lock &apos;project_prod_user.player_maps&apos; acquired for &apos;splitting chunk [{ pers_id: 4618768445950617740 }, { pers_id: 4620991399317296785 }) in project_prod_user.player_maps&apos;, ts : 5e0a5176dc25d0219069dd07&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.136+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn123235&amp;#93;&lt;/span&gt; distributed lock with ts: 5e0a5176dc25d0219069dd07&apos; unlocked.&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.148+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125292&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.148+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125292&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.149+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.150+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.150+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.151+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.151+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.151+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.151+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.152+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.152+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.153+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.153+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.153+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.153+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.154+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.154+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.154+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.154+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.155+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.155+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.155+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.155+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.156+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.156+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125258&amp;#93;&lt;/span&gt; Failed to handle stale version exception :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.168+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.171+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;br/&gt;
&lt;tt&gt;2019-12-30T19:35:18.174+0000 I SHARDING &lt;span class=&quot;error&quot;&gt;&amp;#91;conn125295&amp;#93;&lt;/span&gt; Failed to refresh metadata for collectionproject_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&lt;/tt&gt;&lt;tt&gt;&#160;&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I&apos;ve examined config database, but found no mentions of srv211 in db.chunks or db.shards.&lt;/p&gt;

&lt;p&gt;Is it a known issue?&lt;/p&gt;</description>
                <environment></environment>
        <key id="1071409">SERVER-45321</key>
            <summary>Mongo suddenly recalled about removed shard</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13202">Works as Designed</resolution>
                                        <assignee username="dmitry.agranat@mongodb.com">Dmitry Agranat</assignee>
                                    <reporter username="alp">Alexander Pyhalov</reporter>
                        <labels>
                    </labels>
                <created>Mon, 30 Dec 2019 22:53:00 +0000</created>
                <updated>Fri, 27 Oct 2023 13:52:58 +0000</updated>
                            <resolved>Sun, 12 Jan 2020 10:46:11 +0000</resolved>
                                                                    <component>Sharding</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="2723720" author="alp" created="Tue, 14 Jan 2020 06:31:57 +0000"  >&lt;p&gt;I see the following statement in documentation:&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;If you use the &lt;a href=&quot;https://docs.mongodb.com/manual/reference/command/movePrimary/#dbcmd.movePrimary&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;movePrimary&lt;/tt&gt;&lt;/a&gt; command to move un-sharded collections, you must either restart all &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongos/#bin.mongos&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongos&lt;/tt&gt;&lt;/a&gt; instances, or use the &lt;a href=&quot;https://docs.mongodb.com/manual/reference/command/flushRouterConfig/#dbcmd.flushRouterConfig&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;flushRouterConfig&lt;/tt&gt;&lt;/a&gt; command on all &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongos/#bin.mongos&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongos&lt;/tt&gt;&lt;/a&gt; instances before reading or writing any data to any unsharded collections that were moved. This action ensures that the &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongos/#bin.mongos&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongos&lt;/tt&gt;&lt;/a&gt; is aware of the new shard for these collections.&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;This is mongo 4.0.13, so I thought that restarting all mongos were enough.&lt;/tt&gt;&lt;/p&gt;</comment>
                            <comment id="2720699" author="dmitry.agranat" created="Sun, 12 Jan 2020 10:45:26 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=alp&quot; class=&quot;user-hover&quot; rel=&quot;alp&quot;&gt;alp&lt;/a&gt;, thank you for providing the requested steps and it&apos;s unfortunate you cannot reproduce this issue.&lt;/p&gt;

&lt;p&gt;I do not see in these steps the execution of the &lt;a href=&quot;https://docs.mongodb.com/manual/reference/command/flushRouterConfig/#dbcmd.flushRouterConfig&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;flushRouterConfig&lt;/a&gt; command. As &lt;a href=&quot;https://docs.mongodb.com/manual/reference/command/movePrimary/#considerations&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;per our documentation&lt;/a&gt;, users should be running _flushRouterConfig after movePrimary.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Dima&lt;/p&gt;</comment>
                            <comment id="2717829" author="alp" created="Fri, 10 Jan 2020 07:47:18 +0000"  >&lt;p&gt;These are&#160;full mongo logs for 3 servers -&#160; &lt;a href=&quot;https://drive.google.com/open?id=1sQ8qjngVtNAExL0YvcDGIfo1QSD7pSot&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://drive.google.com/open?id=1sQ8qjngVtNAExL0YvcDGIfo1QSD7pSot&lt;/a&gt;&#160; .&lt;/p&gt;

&lt;p&gt;mongos logs are in var/log/mongodb/mongos.log , shard srv logs - in var/log/mongodb/mongod.log , config mongo logs - in var/log/mongodb/cfg_mongod.log . &lt;/p&gt;

&lt;p&gt;Issues started at about 2019-12-30T19:35, you can see a lot of &apos;Failed to refresh metadata for collectionsurvival_prod_user.player_maps :: caused by :: ShardNotFound: Shard srv211 not found&apos; in logs of third server - 3/var/log/mongodb/mongod.log .&lt;/p&gt;</comment>
                            <comment id="2713759" author="alp" created="Thu, 9 Jan 2020 09:46:42 +0000"  >&lt;p&gt;I doubt I can reproduce it. I don&apos;t have logs for transition period, but I can share logs during failure (via some private channel).&lt;/p&gt;

&lt;p&gt;The steps to migrate from non-sharded installation to sharded cluster were the following:&lt;/p&gt;

&lt;p&gt;1) We created necessary indexes on srv211 mongod instance (non-sharded)&lt;br/&gt;
&lt;font color=&quot;#1d1c1d&quot;&gt;db.player_mails.createIndex({pers_id:&quot;hashed&quot;} , {background: true })&lt;/font&gt;&lt;br/&gt;
&lt;font color=&quot;#1d1c1d&quot;&gt;db.player_maps.createIndex({pers_id:&quot;hashed&quot;}, {background: true })&lt;/font&gt;&lt;br/&gt;
&lt;font color=&quot;#1d1c1d&quot;&gt;db.player_patches.createIndex({pers_id:&quot;hashed&quot;}, {background: true })&lt;/font&gt;&lt;br/&gt;
&lt;font color=&quot;#1d1c1d&quot;&gt;db.players.createIndex({pers_id:&quot;hashed&quot;}, {background: true })&lt;/font&gt;&lt;br/&gt;
&lt;font color=&quot;#1d1c1d&quot;&gt;db.pvp_maps.createIndex({pers_id:&quot;hashed&quot;}, {background: true })&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;2) restarted mongod as shardsvr on 27017 port, created cluster auth file&lt;br/&gt;
3) added srv211 as shard (&lt;font color=&quot;#1d1c1d&quot;&gt;sh.addShard&lt;font color=&quot;#1d1c1d&quot;&gt;&lt;/font&gt;(&quot;srv211/192.168.100.201:27017&quot;))&lt;br/&gt;
4) added new cluster nodes&lt;br/&gt;
sh.addShard(&quot;db-1/db-1.internal:27018&quot;)&lt;br/&gt;
sh.addShard(&quot;db-2/db-2.internal:27018&quot;)&lt;br/&gt;
sh.addShard(&quot;db-3/db-3.internal:27018&quot;)&lt;br/&gt;
5) Enabled sharding for our dbs (sh.enableSharding(&quot;dbname&quot;) for each db)&lt;br/&gt;
For each collection sharded it on pers_id:&lt;br/&gt;
sh.shardCollection(&quot;db.collection&quot;, {&quot;pers_id&quot;: &quot;hashed&quot;})&lt;br/&gt;
6) started removing srv211&lt;br/&gt;
db.adminCommand( { removeShard: &quot;srv211&quot; } )&lt;br/&gt;
&lt;br/&gt;
Later, when I saw that removeShard says that there&apos;s no data on srv211, I ran&lt;br/&gt;
db.adminCommand( { movePrimary: &quot;dbname&quot;, to: &quot;db-1&quot; })&lt;/font&gt;&lt;font color=&quot;&quot;&gt;&lt;br/&gt;
&lt;br/&gt;
&lt;font color=&quot;#1d1c1d&quot;&gt;&lt;/font&gt;&lt;font color=&quot;#1d1c1d&quot;&gt;&lt;/font&gt;Once again ran &lt;br/&gt;
db.adminCommand( { removeShard: &quot;srv211&quot; } ) &lt;/font&gt;&lt;font color=&quot;&quot;&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;Turned off mongod on srv211 , and restarted mongos on db-1 - db-3&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="2696643" author="dmitry.agranat" created="Tue, 31 Dec 2019 09:41:30 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=alp&quot; class=&quot;user-hover&quot; rel=&quot;alp&quot;&gt;alp&lt;/a&gt;, &lt;/p&gt;

&lt;p&gt;&lt;tt&gt;ShardNotFound&lt;/tt&gt; message could be caused due to various reasons. For us to be able to investigate this, please provide the exact steps performed in a form of a numbered list including &lt;tt&gt;mongod&lt;/tt&gt; and &lt;tt&gt;mongos&lt;/tt&gt; logs from all members of the shard.&lt;/p&gt;

&lt;p&gt;If this data is no longer available, please provide a simple reproducer showing the reported issue with details how to execute it.&lt;/p&gt;

&lt;p&gt;Could you please run &lt;tt&gt;flushRouterConfig&lt;/tt&gt; command on mongos - does it fix the issue?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Dima&lt;/p&gt;</comment>
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