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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-47553] mongos crashes due to client disconnecting when signing keys being refreshed</title>
                <link>https://jira.mongodb.org/browse/SERVER-47553</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;div class=&quot;panel&quot; style=&quot;background-color: #eeeeee;border-color: #cccccc;border-width: 1px;&quot;&gt;&lt;div class=&quot;panelHeader&quot; style=&quot;border-bottom-width: 1px;border-bottom-color: #cccccc;background-color: #6cb33f;&quot;&gt;&lt;b&gt;Issue Status as of May 1st, 2020&lt;/b&gt;&lt;/div&gt;&lt;div class=&quot;panelContent&quot; style=&quot;background-color: #eeeeee;&quot;&gt;
&lt;p&gt;&#160;&lt;b&gt;ISSUE SUMMARY&lt;/b&gt;&lt;br/&gt;
When constructing a command response, mongos may need to refresh its set of signing keys if the key for the cluster time isn&#8217;t currently known. If the client disconnects before this refresh, the resulting error is not properly handled and causes mongos to crash.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;USER IMPACT&lt;/b&gt;&lt;br/&gt;
mongos will crash with a message saying &#8220;operation was interrupted because a client disconnected. terminate() called.&#8221;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;AFFECTED VERSIONS&lt;/b&gt;&lt;br/&gt;
This affects 4.2.6 and earlier versions of 4.2.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;FIXED VERSIONS&lt;/b&gt;&lt;br/&gt;
The fix will be included in 4.4.0 and 4.2.7.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;h6&gt;&lt;a name=&quot;OriginalSummary&quot;&gt;&lt;/a&gt;Original Summary&lt;/h6&gt;
&lt;p&gt;Unexpected Shutdown mongos version v4.2.0&lt;/p&gt;

&lt;h6&gt;&lt;a name=&quot;OriginalDescription%C2%A0&quot;&gt;&lt;/a&gt;Original Description&#160;&lt;/h6&gt;

&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;I&apos;m facing a problem in a PROD server. 3 Mongos nodes was unexpectedly shutdown.&lt;br/&gt;
 This is a message in the log file when the node down.&lt;/p&gt;
&lt;p/&gt;
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&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;[conn132492] operation was interrupted because a client disconnected&lt;/span&gt;&lt;/pre&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; [conn132492] terminate() called. No exception is active 0x5620c0615da1 0x5620c0615b58 0x5620c0720386 0x5620c07203c1 0x5620bf8a29ad 0x5620bfb1c5f9 0x5620bfb1cb72 0x5620bfa41f28 0x5620bfa6540c 0x5620bfa5f80f 0x5620bfa62a8c 0x5620bfdca2f2 0x5620bfa5d22d 0x5620bfa604c3 0x5620bfa5e8f7 0x5620bfa5f76b 0x5620bfa62a8c 0x5620bfdca75b 0x5620c04bcc64 0x7f4a7735cdd5 0x7f4a77085ead&quot;&lt;/span&gt;&lt;/pre&gt;
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&lt;p/&gt;
&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;How do I know the root cause of this issue?&lt;br/&gt;
 Could anyone help and suggest?&lt;/p&gt;</description>
                <environment></environment>
        <key id="1315773">SERVER-47553</key>
            <summary>mongos crashes due to client disconnecting when signing keys being refreshed</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="gregory.noma@mongodb.com">Gregory Noma</assignee>
                                    <reporter username="wizard_club1230@hotmail.com">Alice classy</reporter>
                        <labels>
                            <label>sharding-wfbf-day</label>
                    </labels>
                <created>Wed, 15 Apr 2020 10:44:47 +0000</created>
                <updated>Sun, 29 Oct 2023 22:09:30 +0000</updated>
                            <resolved>Thu, 30 Apr 2020 21:39:17 +0000</resolved>
                                    <version>4.2.0</version>
                                    <fixVersion>4.2.7</fixVersion>
                    <fixVersion>4.4.0-rc4</fixVersion>
                    <fixVersion>4.7.0</fixVersion>
                                    <component>Admin</component>
                                        <votes>0</votes>
                                    <watches>19</watches>
                                                                                                                <comments>
                            <comment id="3477190" author="JIRAUSER1253295" created="Thu, 5 Nov 2020 11:25:52 +0000"  >&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;Our multiple sharding instances also encounter this serious problem again, i think maybe the root issue is because of new signing keys not generated by the monitoring-keys-for-HMAC thread,  which is the same issue as &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48709&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;SERVER-48709&lt;/a&gt;, wish the root issue to be fixed, Thanks!&lt;/p&gt;</comment>
                            <comment id="3348776" author="JIRAUSER1256053" created="Thu, 20 Aug 2020 09:42:18 +0000"  >&lt;p&gt;Hi everyone.&lt;/p&gt;

&lt;p&gt;Our production servers running MongoDB 4.2.1 faced this issue today. Since this issue imposed a 30-minute downtime on our business (and can cause the same to anyone else facing this issue), I would suggest to add this &lt;a href=&quot;https://www.mongodb.com/alerts&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;as a critical issue&lt;/a&gt; for people to alert them they need to upgrade their sharded cluster before such things happen to them.&lt;/p&gt;</comment>
                            <comment id="3064706" author="xgen-internal-githook" created="Fri, 1 May 2020 16:13:01 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Gregory Noma&apos;, &apos;email&apos;: &apos;gregory.noma@gmail.com&apos;, &apos;username&apos;: &apos;gregorynoma&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-47553&quot; title=&quot;mongos crashes due to client disconnecting when signing keys being refreshed&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-47553&quot;&gt;&lt;del&gt;SERVER-47553&lt;/del&gt;&lt;/a&gt; Prevent appendRequiredFieldsToResponse() from throwing inside noexcept block&lt;/p&gt;

&lt;p&gt;(cherry picked from commit 39a6dfded77db512ddb729e202b13562bba4c58f)&lt;br/&gt;
Branch: v4.2&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/b3311efddb9dfc7768bc59846ed1e88f17895d0e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/b3311efddb9dfc7768bc59846ed1e88f17895d0e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3064403" author="xgen-internal-githook" created="Fri, 1 May 2020 14:17:34 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Gregory Noma&apos;, &apos;email&apos;: &apos;gregory.noma@gmail.com&apos;, &apos;username&apos;: &apos;gregorynoma&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-47553&quot; title=&quot;mongos crashes due to client disconnecting when signing keys being refreshed&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-47553&quot;&gt;&lt;del&gt;SERVER-47553&lt;/del&gt;&lt;/a&gt; Prevent appendRequiredFieldsToResponse() from throwing inside noexcept block&lt;/p&gt;

&lt;p&gt;(cherry picked from commit 39a6dfded77db512ddb729e202b13562bba4c58f)&lt;br/&gt;
Branch: v4.4&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/0c0e00eb34e1da5ec0a8b07f5f71466e1945f14b&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/0c0e00eb34e1da5ec0a8b07f5f71466e1945f14b&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3064139" author="jumphol@baraadv.co.th" created="Fri, 1 May 2020 10:44:48 +0000"  >&lt;p&gt;Dear Technical,&lt;/p&gt;

&lt;p&gt;This case is fixed in 4.5.1 but I didn&apos;t found it available in mongoDB community &lt;a href=&quot;https://repo.mongodb.org/yum/redhat/7/mongodb-org/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;repository&lt;/a&gt;. I understand that it is not release yet.&lt;/p&gt;

&lt;p&gt;Would you mind if I would like to know roadmap of 4.5.1 will be launched?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thank you for you kind support in advance.&lt;/p&gt;

&lt;p&gt;Best regards,&lt;/p&gt;

&lt;p&gt;Jeans.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="3064095" author="kullaya.mk@gmail.com" created="Fri, 1 May 2020 09:09:01 +0000"  >&lt;p&gt;Dear Githook User,&lt;/p&gt;

&lt;p&gt;Could you explain, what is the root cause? or is this a bug in version 4.2.0?&lt;/p&gt;

&lt;p&gt;So, i have to upgrade to the version 4.5.1 right?&lt;/p&gt;

&lt;p&gt;Thanks and Best Regards,&lt;/p&gt;</comment>
                            <comment id="3063579" author="xgen-internal-githook" created="Thu, 30 Apr 2020 21:36:51 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Gregory Noma&apos;, &apos;email&apos;: &apos;gregory.noma@gmail.com&apos;, &apos;username&apos;: &apos;gregorynoma&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-47553&quot; title=&quot;mongos crashes due to client disconnecting when signing keys being refreshed&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-47553&quot;&gt;&lt;del&gt;SERVER-47553&lt;/del&gt;&lt;/a&gt; Prevent appendRequiredFieldsToResponse() from throwing inside noexcept block&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/39a6dfded77db512ddb729e202b13562bba4c58f&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/39a6dfded77db512ddb729e202b13562bba4c58f&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3060507" author="gregory.noma" created="Wed, 29 Apr 2020 14:55:21 +0000"  >&lt;p&gt;We&apos;ve been able to reproduce the issue and are working on a fix.&lt;/p&gt;</comment>
                            <comment id="3047060" author="wizard_club1230@hotmail.com" created="Mon, 20 Apr 2020 14:45:01 +0000"  >&lt;p&gt;Thank you so much&#160;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=carl.champain&quot; class=&quot;user-hover&quot; rel=&quot;carl.champain&quot;&gt;carl.champain&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;Best Regards,&lt;br/&gt;
Alice&lt;/p&gt;</comment>
                            <comment id="3047046" author="carl.champain" created="Mon, 20 Apr 2020 14:40:51 +0000"  >&lt;p&gt;Thank you &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=wizard_club1230%40hotmail.com&quot; class=&quot;user-hover&quot; rel=&quot;wizard_club1230@hotmail.com&quot;&gt;wizard_club1230@hotmail.com&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;I&apos;m passing this ticket along to the appropriate team for additional investigation. Updates will be posted on this ticket as they happen.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Carl&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="3045850" author="wizard_club1230@hotmail.com" created="Sat, 18 Apr 2020 13:56:33 +0000"  >&lt;p&gt;Hi&#160;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=carl.champain&quot; class=&quot;user-hover&quot; rel=&quot;carl.champain&quot;&gt;carl.champain&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Please find the log &quot;BACKTRACE&quot; from the attached file.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thank you&lt;/p&gt;</comment>
                            <comment id="3045071" author="carl.champain" created="Fri, 17 Apr 2020 17:18:20 +0000"  >&lt;p&gt;Hi&#160;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=wizard_club1230%40hotmail.com&quot; class=&quot;user-hover&quot; rel=&quot;wizard_club1230@hotmail.com&quot;&gt;wizard_club1230@hotmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;The logs don&apos;t cover when the backtrace happened. To help us investigate this issue, can you please provide the logs covering the backtrace?&lt;/p&gt;</comment>
                            <comment id="3040894" author="wizard_club1230@hotmail.com" created="Wed, 15 Apr 2020 16:10:42 +0000"  >&lt;p&gt;Hi&#160;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=carl.champain&quot; class=&quot;user-hover&quot; rel=&quot;carl.champain&quot;&gt;carl.champain&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I just uploaded the log files, could you please find the log from the attached.&lt;/p&gt;

&lt;p&gt;Thank you&lt;/p&gt;</comment>
                            <comment id="3040797" author="carl.champain" created="Wed, 15 Apr 2020 15:44:28 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=wizard_club1230%40hotmail.com&quot; class=&quot;user-hover&quot; rel=&quot;wizard_club1230@hotmail.com&quot;&gt;wizard_club1230@hotmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Can you please provide the logs for each node that went down (&lt;tt&gt;mongos.log&lt;/tt&gt;&#160;or&#160;&lt;tt&gt;mongod.log&lt;/tt&gt;)?&lt;/p&gt;</comment>
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