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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-47619] count times out when there are over 10 million records and there is a find query used</title>
                <link>https://jira.mongodb.org/browse/SERVER-47619</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;We are currently experiencing a major issue in our API.&#160; We have a call that allows the ability to get all users from a collection in mongo.&#160; To increase API performance we implemented pagination.&#160; Once we have over 10 million objects the call times out.&#160; There is only one restriction when querying the users and that is that the users must be active.&#160; We have indexed that field properly and just a find({active:true}) returns lightning fase, but for pagination we need to know total elements, so count({active:true}) takes over 30 seconds.&#160; How can we fix this moving forward?&lt;/p&gt;</description>
                <environment></environment>
        <key id="1319030">SERVER-47619</key>
            <summary>count times out when there are over 10 million records and there is a find query used</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ryan.kaltreider@myflavorprint.com">Ryan Kaltreider</reporter>
                        <labels>
                    </labels>
                <created>Fri, 17 Apr 2020 12:18:01 +0000</created>
                <updated>Fri, 17 Apr 2020 15:07:56 +0000</updated>
                            <resolved>Fri, 17 Apr 2020 15:07:56 +0000</resolved>
                                    <version>4.2.5</version>
                                                    <component>Performance</component>
                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="3044667" author="carl.champain" created="Fri, 17 Apr 2020 15:07:49 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ryan.kaltreider%40myflavorprint.com&quot; class=&quot;user-hover&quot; rel=&quot;ryan.kaltreider@myflavorprint.com&quot;&gt;ryan.kaltreider@myflavorprint.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;The SERVER project is for bugs and feature suggestions for the MongoDB server. As this ticket does not appear to be a bug, I will now close it. If you need assistance troubleshooting, I encourage you to ask our community by posting on the &lt;a href=&quot;http://community.mongodb.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Community Forums&lt;/a&gt; or on &lt;a href=&quot;https://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;.&lt;br/&gt;
 &#160;&lt;br/&gt;
 Kind regards,&lt;br/&gt;
 Carl&lt;br/&gt;
 &#160;&lt;/p&gt;</comment>
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