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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-48015] Windows 10: MSI installer for MDB 4.4.0 and 4.3.6 errors immediately</title>
                <link>https://jira.mongodb.org/browse/SERVER-48015</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Both the  &lt;tt&gt;4.4.0-rc3&lt;/tt&gt; and &lt;tt&gt;4.3.6&lt;/tt&gt; MSI installers for Windows, available live on our Download Center site, throw the following error message immediately upon launching the installer on Windows 10:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;MongoDB application is only supported on Windows 10/Windows 2016 or later&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Same error for both the Community and Enterprise Edition MSI installers of both release branches.&lt;/p&gt;

&lt;p&gt;This error occurs on both of my Win 10 test machines:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Windows 10 Pro 64-bit, version 1903, OS build 18362.778&lt;/li&gt;
	&lt;li&gt;Windows 10 Home 64-bit, version 1909, OS build 18363.778&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Both boxes were able to install MDB &lt;tt&gt;4.2.6&lt;/tt&gt; successfully via the &lt;tt&gt;4.2.6&lt;/tt&gt; MSI installer last week. MDB &lt;tt&gt;4.4&lt;/tt&gt; and &lt;tt&gt;4.3&lt;/tt&gt; deprecate Win builds previous to Win 10 / Server 2016, but seem to be triggering this unsupported warning on Windows 10, at least in my testing with &lt;tt&gt;4.4.0rc3&lt;/tt&gt; and &lt;tt&gt;4.3.6&lt;/tt&gt;.&lt;/p&gt;

&lt;p&gt;Sorry, I don&apos;t have any other boxes to test with. &lt;tt&gt;N=2&lt;/tt&gt; might not be very conclusive.&lt;/p&gt;

&lt;p&gt;Hope this helps.&lt;/p&gt;</description>
                <environment></environment>
        <key id="1339519">SERVER-48015</key>
            <summary>Windows 10: MSI installer for MDB 4.4.0 and 4.3.6 errors immediately</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.mongodb.org/images/icons/priorities/blocker.svg">Blocker - P1</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="mark.benvenuto@mongodb.com">Mark Benvenuto</assignee>
                                    <reporter username="andrew.feierabend@mongodb.com">Andrew Feierabend</reporter>
                        <labels>
                    </labels>
                <created>Mon, 4 May 2020 21:17:45 +0000</created>
                <updated>Sun, 29 Oct 2023 22:08:33 +0000</updated>
                            <resolved>Fri, 8 May 2020 21:48:46 +0000</resolved>
                                                    <fixVersion>4.4.0-rc5</fixVersion>
                    <fixVersion>4.4.0-rc6</fixVersion>
                    <fixVersion>4.7.0</fixVersion>
                                    <component>Packaging</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3076700" author="xgen-internal-githook" created="Fri, 8 May 2020 22:02:53 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Mark Benvenuto&apos;, &apos;email&apos;: &apos;mark.benvenuto@mongodb.com&apos;, &apos;username&apos;: &apos;markbenvenuto&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48015&quot; title=&quot;Windows 10: MSI installer for MDB 4.4.0 and 4.3.6 errors immediately&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-48015&quot;&gt;&lt;del&gt;SERVER-48015&lt;/del&gt;&lt;/a&gt; Fix Windows 10 MSI check&lt;/p&gt;

&lt;p&gt;(cherry picked from commit 13a95142a488b4f2729ddd75f6eae0ba63b28729)&lt;br/&gt;
Branch: v4.4&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/760cfd020ff0d70d3a50c69c2ec1fe283cca83e5&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/760cfd020ff0d70d3a50c69c2ec1fe283cca83e5&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3076679" author="xgen-internal-githook" created="Fri, 8 May 2020 21:47:56 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Mark Benvenuto&apos;, &apos;email&apos;: &apos;mark.benvenuto@mongodb.com&apos;, &apos;username&apos;: &apos;markbenvenuto&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48015&quot; title=&quot;Windows 10: MSI installer for MDB 4.4.0 and 4.3.6 errors immediately&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-48015&quot;&gt;&lt;del&gt;SERVER-48015&lt;/del&gt;&lt;/a&gt; Fix Windows 10 MSI check&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/13a95142a488b4f2729ddd75f6eae0ba63b28729&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/13a95142a488b4f2729ddd75f6eae0ba63b28729&lt;/a&gt;&lt;/p&gt;</comment>
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