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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-48509] &quot;failed to create service entry worker thread&quot; discards root cause exception message</title>
                <link>https://jira.mongodb.org/browse/SERVER-48509</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I created a client in Ruby configured to establish 20,000 connections to local replica set servers (PSSA), as follows:&lt;/p&gt;

&lt;p/&gt;
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			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;At about 6,000 connections per each of the servers, the servers start closing connections. Looking in the server log I see:&lt;/p&gt;

&lt;p/&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;{&quot;t&quot;:{&quot;$date&quot;:&quot;2020-05-29T21:49:15.723-04:00&quot;},&quot;s&quot;:&quot;W&quot;, &quot;c&quot;:&quot;EXECUTOR&quot;,&quot;id&quot;:22993,  &quot;ctx&quot;:&quot;conn5604&quot;,&quot;msg&quot;:&quot;Terminating session due to error: {status}&quot;,&quot;attr&quot;:{&quot;status&quot;:{&quot;code&quot;:1,&quot;codeName&quot;:&quot;InternalError&quot;,&quot;errmsg&quot;:&quot;failed to create ser&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;vice entry worker thread&quot;}}}&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;This message appears to be produced in src/mongo/transport/service_entry_point_utils.cpp:&lt;/p&gt;

&lt;p/&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;    } catch (...) {&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;        return {ErrorCodes::InternalError, &quot;failed to create service entry worker thread&quot;};&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;    }&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;The above code appears to discard the root cause of the error, making further troubleshooting impossible.&lt;/p&gt;

&lt;p&gt;As a MongoDB user I would like the server to provide error messages that indicate the cause of the problem, so that I can troubleshoot the problems.&lt;/p&gt;</description>
                <environment></environment>
        <key id="1367155">SERVER-48509</key>
            <summary>&quot;failed to create service entry worker thread&quot; discards root cause exception message</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="a.chen@mongodb.com">Andrew Chen</assignee>
                                    <reporter username="oleg.pudeyev@mongodb.com">Oleg Pudeyev</reporter>
                        <labels>
                            <label>neweng</label>
                    </labels>
                <created>Sat, 30 May 2020 01:59:42 +0000</created>
                <updated>Sun, 29 Oct 2023 22:07:36 +0000</updated>
                            <resolved>Tue, 7 Jul 2020 19:54:57 +0000</resolved>
                                    <version>4.3.6</version>
                                    <fixVersion>4.7.0</fixVersion>
                                                        <votes>1</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="4098244" author="g.fanini@gmail.com" created="Sun, 3 Oct 2021 16:25:38 +0000"  >&lt;p&gt;excuse me, may I ask for an information, is it thinkable that&#160;launchServiceWorkerThread is continuously spawning a thread for each command received from a client in a continuous session, at least compiled for windows not linux ? surely I misunderstood ?&lt;/p&gt;</comment>
                            <comment id="3272271" author="xgen-internal-githook" created="Tue, 7 Jul 2020 15:02:16 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Andrew Chen&apos;, &apos;email&apos;: &apos;a.chen@mongodb.com&apos;, &apos;username&apos;: &apos;AndrooTheChen&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48509&quot; title=&quot;&amp;quot;failed to create service entry worker thread&amp;quot; discards root cause exception message&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-48509&quot;&gt;&lt;del&gt;SERVER-48509&lt;/del&gt;&lt;/a&gt; fixed uassert condition&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/f39585101d93f47c216ea8c30e276ac0410c30a2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/f39585101d93f47c216ea8c30e276ac0410c30a2&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3272270" author="xgen-internal-githook" created="Tue, 7 Jul 2020 15:02:10 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Andrew Chen&apos;, &apos;email&apos;: &apos;a.chen@mongodb.com&apos;, &apos;username&apos;: &apos;AndrooTheChen&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48509&quot; title=&quot;&amp;quot;failed to create service entry worker thread&amp;quot; discards root cause exception message&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-48509&quot;&gt;&lt;del&gt;SERVER-48509&lt;/del&gt;&lt;/a&gt; More revisions to exception logging&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/3974f1e8dd738579177245d1f9d0238cb84ac81f&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/3974f1e8dd738579177245d1f9d0238cb84ac81f&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3272269" author="xgen-internal-githook" created="Tue, 7 Jul 2020 15:02:03 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Andrew Chen&apos;, &apos;email&apos;: &apos;a.chen@mongodb.com&apos;, &apos;username&apos;: &apos;AndrooTheChen&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48509&quot; title=&quot;&amp;quot;failed to create service entry worker thread&amp;quot; discards root cause exception message&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-48509&quot;&gt;&lt;del&gt;SERVER-48509&lt;/del&gt;&lt;/a&gt; Added uassert and modified catch block&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/64fa847bcb999ceb5d01e4e39b266fbacdbb00cb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/64fa847bcb999ceb5d01e4e39b266fbacdbb00cb&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3272268" author="xgen-internal-githook" created="Tue, 7 Jul 2020 15:01:36 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Andrew Chen&apos;, &apos;email&apos;: &apos;a.chen@mongodb.com&apos;, &apos;username&apos;: &apos;AndrooTheChen&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-48509&quot; title=&quot;&amp;quot;failed to create service entry worker thread&amp;quot; discards root cause exception message&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-48509&quot;&gt;&lt;del&gt;SERVER-48509&lt;/del&gt;&lt;/a&gt; Catch and log exceptions when creating threads fail&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/0230f90f1b8e3bda4af59f4b32b5f265220f420a&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/0230f90f1b8e3bda4af59f4b32b5f265220f420a&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3150642" author="ben.caimano" created="Mon, 1 Jun 2020 17:50:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=oleg.pudeyev&quot; class=&quot;user-hover&quot; rel=&quot;oleg.pudeyev&quot;&gt;oleg.pudeyev&lt;/a&gt;, there should also be &lt;a href=&quot;https://github.com/mongodb/mongo/blob/f28ff6e7b41bdf20f1038b20fbd037db0e36fa63/src/mongo/transport/service_entry_point_utils.cpp#L111-L115&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;this log statement&lt;/a&gt; which does specify the reason behind the failure. That said, the try-catch behavior does have a small possibility for us to swallow exceptions if they weren&apos;t thrown in those lines. I think this is separate from &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-47075&quot; title=&quot;Clean up log lines in mongo/transport and mongo/util/net&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-47075&quot;&gt;&lt;del&gt;SERVER-47075&lt;/del&gt;&lt;/a&gt; but maybe worth doing a touch of work: we can throw with the error statement we expect, catch a std::exception, and return a status with `e.what()` attached. We should also probably mark launchServiceWorkerThread &lt;tt&gt;noexcept&lt;/tt&gt;.&lt;/p&gt;</comment>
                            <comment id="3147717" author="bruce.lucas@10gen.com" created="Sat, 30 May 2020 14:18:40 +0000"  >&lt;p&gt;Looks like we&apos;ll be touch this log line soon as part of &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-47075&quot; title=&quot;Clean up log lines in mongo/transport and mongo/util/net&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-47075&quot;&gt;&lt;del&gt;SERVER-47075&lt;/del&gt;&lt;/a&gt;; maybe we can fix this then.&lt;/p&gt;</comment>
                            <comment id="3147659" author="oleg.pudeyev" created="Sat, 30 May 2020 02:54:40 +0000"  >&lt;p&gt;Test code: &lt;a href=&quot;https://github.com/p-mongo/tests/blob/master/connect-limit/test.rb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/p-mongo/tests/blob/master/connect-limit/test.rb&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Not relevant to this ticket but connections for each server are established sequentially. The three servers are being connected to in parallel.&lt;/p&gt;

&lt;p&gt;Output: &lt;a href=&quot;https://gist.github.com/p-mongo/aaf3a9351e46c2b06bf25f6d3b5c4ee1&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://gist.github.com/p-mongo/aaf3a9351e46c2b06bf25f6d3b5c4ee1&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;It seems that when the total # of connections in the system is about 10,000, the server fails in the manner indicated. The connections could be split evenly or unevenly across the server processes. Sometimes a particular server does not fail when the total number of connections is 10,000 (possibly because it is not being connected to at that moment, when the next connection happens the number of connections has already dropped).&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10010">
                    <name>Duplicate</name>
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                                        <issuelink>
            <issuekey id="1406862">SERVER-49455</issuekey>
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