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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-49402] Misleading error message when connecting to Data Lake</title>
                <link>https://jira.mongodb.org/browse/SERVER-49402</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;When users connect to Atlas Data Lake (ADL) with the mongo shell, they may sometimes encounter the error:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;*** It looks like this is a MongoDB Atlas cluster. Please ensure that your IP whitelist allows connections from your network.&lt;/span&gt;&lt;/pre&gt;
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&lt;p/&gt;
&lt;p&gt;This is because ADL URIs have a&#160;&lt;tt&gt;.query.mongodb.net&lt;/tt&gt;&#160;suffix - and not a &lt;tt&gt;mongodb.net&lt;/tt&gt;&#160;suffix.&lt;/p&gt;

&lt;p&gt;We should update &lt;a href=&quot;https://github.com/mongodb/mongo/blob/43e2423bae07e13cf624b9d5fb74e62bd1959b19/src/mongo/shell/mongo.js#L360-L370&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/blob/43e2423bae07e13cf624b9d5fb74e62bd1959b19/src/mongo/shell/mongo.js#L360-L370&lt;/a&gt; to provide a correct error message for ADL users.&lt;/p&gt;</description>
                <environment></environment>
        <key id="1405136">SERVER-49402</key>
            <summary>Misleading error message when connecting to Data Lake</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="robert.guo@mongodb.com">Robert Guo</assignee>
                                    <reporter username="adinoyi.omuya@mongodb.com">Adinoyi Omuya</reporter>
                        <labels>
                    </labels>
                <created>Thu, 9 Jul 2020 15:01:18 +0000</created>
                <updated>Sun, 29 Oct 2023 22:05:59 +0000</updated>
                            <resolved>Thu, 20 Aug 2020 16:05:38 +0000</resolved>
                                                    <fixVersion>4.7.0</fixVersion>
                    <fixVersion>4.4.2</fixVersion>
                                    <component>Networking</component>
                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="3349400" author="robert.guo" created="Thu, 20 Aug 2020 16:05:25 +0000"  >&lt;p&gt;Manually pasting the commit message here since I used the number from the related ticket.&lt;/p&gt;

&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Robert Guo&apos;, &apos;email&apos;: &apos;robert.guo@10gen.com&apos;, &apos;username&apos;: &apos;guoyr&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-49488&quot; title=&quot;Mongo shell is conflating authentication &amp;amp; network errors&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-49488&quot;&gt;&lt;del&gt;SERVER-49488&lt;/del&gt;&lt;/a&gt; update shell error message for ADL&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/e4aa1021d6e126b46f334d3354c97f052e3d4561&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/e4aa1021d6e126b46f334d3354c97f052e3d4561&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3278486" author="dan@10gen.com" created="Thu, 9 Jul 2020 20:55:30 +0000"  >&lt;p&gt;FYI &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=robert.guo&quot; class=&quot;user-hover&quot; rel=&quot;robert.guo&quot;&gt;robert.guo&lt;/a&gt;&lt;/p&gt;</comment>
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