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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-49492] WiredTiger metadata corruption detected</title>
                <link>https://jira.mongodb.org/browse/SERVER-49492</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;After a server crash, we can&apos;t open our MongoDB instance. This is the status of the service:&lt;/p&gt;

&lt;p&gt;root@xyz:~# systemctl status mongodsasshard.service&lt;br/&gt;
&#9679; mongodsasshard.service - MongoDB Database Server&lt;br/&gt;
 Loaded: loaded (/lib/systemd/system/mongodsasshard.service; enabled; vendor preset: enabled)&lt;br/&gt;
 Active: failed (Result: exit-code) since Tue 2020-07-14 13:33:11 +03; 2h 53min ago&lt;br/&gt;
 Docs: &lt;a href=&quot;https://docs.mongodb.org/manual&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.org/manual&lt;/a&gt;&lt;br/&gt;
 Process: 38452 ExecStart=/usr/bin/mongod --config /etc/mongodsasshard.conf (code=exited, status=14)&lt;br/&gt;
 Main PID: 38452 (code=exited, status=14)&lt;/p&gt;

&lt;p&gt;Jul 14 13:33:10 xyz systemd&lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt;: Started MongoDB Database Server.&lt;br/&gt;
Jul 14 13:33:10 xyz mongod&lt;span class=&quot;error&quot;&gt;&amp;#91;38452&amp;#93;&lt;/span&gt;: 2020-07-14T13:33:10.406+0300 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Max cache overflow file size custom option: 0&lt;br/&gt;
Jul 14 13:33:11 xyz systemd&lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt;: mongodsasshard.service: Main process exited, code=exited, status=14/n/a&lt;br/&gt;
Jul 14 13:33:11 xyz systemd&lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt;: mongodsasshard.service: Failed with result &apos;exit-code&apos;.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;And this is from the end of the log file:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;2020-07-14T13:33:10.406+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; ***** SERVER RESTARTED *****&lt;br/&gt;
2020-07-14T13:33:10.409+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols &apos;none&apos;&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=38452 port=27022 dbpath=/data/sas/MongoSasShardData 64-bit host=somtr&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v4.0.12&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: 5776e3cbf9e7afe86e6b29e22520ffb6766e95d4&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.1.1d 10 Sep 2019&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distmod: ubuntu1804&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distarch: x86_64&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; target_arch: x86_64&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: { config: &quot;/etc/mongodsasshard.conf&quot;, net: &lt;/p&gt;
{ bindIp: &quot;0.0.0.0&quot;, port: 27022 }
&lt;p&gt;, replication: { replSetName: &quot;rsSas&quot; }, sharding: { clusterRole: &quot;shardsvr&quot; }, storage: { dbPath: &quot;/data/sas/MongoSasShardData&quot;, engine: &quot;wiredTiger&quot;, journal: &lt;/p&gt;
{ enabled: true }
&lt;p&gt;, wiredTiger: { engineConfig: &lt;/p&gt;
{ cacheSizeGB: 32.0 }
&lt;p&gt; } }, systemLog: { destination: &quot;file&quot;, logAppend: true, path: &quot;/data/sas/log/mongodsasshard.log&quot; } }&lt;br/&gt;
2020-07-14T13:33:10.413+0300 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=32768M,cache_overflow=(file_max=0M),session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),statistics_log=(wait=0),verbose=(recovery_progress),&lt;br/&gt;
2020-07-14T13:33:11.066+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (2) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:65966&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:65966&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory&lt;br/&gt;
2020-07-14T13:33:11.066+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66160&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __wt_txn_recover, 765: Recovery failed: WT_ERROR: non-specific WiredTiger error Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66160&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __wt_txn_recover, 765: Recovery failed: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2020-07-14T13:33:11.066+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66333&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 386: cache server: exiting with 1 pages in memory and 0 pages evicted Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66333&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 386: cache server: exiting with 1 pages in memory and 0 pages evicted&lt;br/&gt;
2020-07-14T13:33:11.066+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66388&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 391: cache server: exiting with 1723 image bytes in memory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66388&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 391: cache server: exiting with 1723 image bytes in memory&lt;br/&gt;
2020-07-14T13:33:11.066+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66449&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 395: cache server: exiting with 4059 bytes in memory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:66449&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 395: cache server: exiting with 4059 bytes in memory&lt;br/&gt;
2020-07-14T13:33:11.198+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (2) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198200&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198200&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory&lt;br/&gt;
2020-07-14T13:33:11.198+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198414&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __wt_txn_recover, 765: Recovery failed: WT_ERROR: non-specific WiredTiger error Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198414&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __wt_txn_recover, 765: Recovery failed: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2020-07-14T13:33:11.198+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198598&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 386: cache server: exiting with 1 pages in memory and 0 pages evicted Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198598&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 386: cache server: exiting with 1 pages in memory and 0 pages evicted&lt;br/&gt;
2020-07-14T13:33:11.198+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198663&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 391: cache server: exiting with 1723 image bytes in memory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198663&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 391: cache server: exiting with 1723 image bytes in memory&lt;br/&gt;
2020-07-14T13:33:11.198+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198751&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 395: cache server: exiting with 4059 bytes in memory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:198751&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 395: cache server: exiting with 4059 bytes in memory&lt;br/&gt;
2020-07-14T13:33:11.212+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (2) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:211978&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:211978&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory&lt;br/&gt;
2020-07-14T13:33:11.212+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212098&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __wt_txn_recover, 765: Recovery failed: WT_ERROR: non-specific WiredTiger error Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212098&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, txn-recover: __wt_txn_recover, 765: Recovery failed: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2020-07-14T13:33:11.212+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212171&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 386: cache server: exiting with 1 pages in memory and 0 pages evicted Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212171&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 386: cache server: exiting with 1 pages in memory and 0 pages evicted&lt;br/&gt;
2020-07-14T13:33:11.212+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212195&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 391: cache server: exiting with 1723 image bytes in memory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212195&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 391: cache server: exiting with 1723 image bytes in memory&lt;br/&gt;
2020-07-14T13:33:11.212+0300 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212215&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 395: cache server: exiting with 4059 bytes in memory Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1594722791:212215&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;38452:0x7f1f4ceefa40&amp;#93;&lt;/span&gt;, connection: __wt_cache_destroy, 395: cache server: exiting with 4059 bytes in memory&lt;br/&gt;
2020-07-14T13:33:11.214+0300 W STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Failed to start up WiredTiger under any compatibility version.&lt;br/&gt;
2020-07-14T13:33:11.214+0300 W STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger metadata corruption detected&lt;br/&gt;
2020-07-14T13:33:11.214+0300 F STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Please read the documentation for starting MongoDB with --repair here: &lt;a href=&quot;http://dochub.mongodb.org/core/repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://dochub.mongodb.org/core/repair&lt;/a&gt;&lt;br/&gt;
2020-07-14T13:33:11.214+0300 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal Assertion 50944 at src/mongo/db/storage/wiredtiger/wiredtiger_kv_engine.cpp 700&lt;br/&gt;
2020-07-14T13:33:11.214+0300 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;***aborting after fassert() failure&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I can&apos;t open the server now. I need help.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thank you,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Bora&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1408680">SERVER-49492</key>
            <summary>WiredTiger metadata corruption detected</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="dmitry.agranat@mongodb.com">Dmitry Agranat</assignee>
                                    <reporter username="borayuret@gmail.com">Bora Y&#252;ret</reporter>
                        <labels>
                    </labels>
                <created>Tue, 14 Jul 2020 13:43:23 +0000</created>
                <updated>Fri, 27 Oct 2023 20:42:10 +0000</updated>
                            <resolved>Tue, 28 Jul 2020 08:48:32 +0000</resolved>
                                    <version>4.0.12</version>
                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="3308824" author="dmitry.agranat" created="Tue, 28 Jul 2020 08:48:18 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Dima&lt;/p&gt;</comment>
                            <comment id="3286057" author="dmitry.agranat" created="Wed, 15 Jul 2020 13:55:16 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=borayuret%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;borayuret@gmail.com&quot;&gt;borayuret@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;This error indicates a potential file permission issue:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2020-07-14T13:33:11.212+0300 E STORAGE [initandlisten] WiredTiger error (2) [1594722791:211978][38452:0x7f1f4ceefa40], txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory Raw: [1594722791:211978][38452:0x7f1f4ceefa40], txn-recover: __posix_open_file, 715: /data/sas/MongoSasShardData/journal/WiredTigerLog.0000000104: handle-open: open: No such file or directory&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;Can you check the permission on these files and report back?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Dima&lt;/p&gt;</comment>
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