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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-53610] system crashed; mongodb kept restarting but could never start</title>
                <link>https://jira.mongodb.org/browse/SERVER-53610</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemDescription&quot;&gt;&lt;/a&gt;Problem Description&lt;/h3&gt;

&lt;p&gt;Over the weekend my system crashed while mongodb was running. Upon starting the system, and the dockerized container, mongodb kept restarting but could never start. I believe this corrupted the WiredTiger.wt and WiredTiger.turtle files.&lt;/p&gt;

&lt;h3&gt;&lt;a name=&quot;StepstoReproduce&quot;&gt;&lt;/a&gt;Steps to Reproduce&lt;/h3&gt;
&lt;h3&gt;&lt;a name=&quot;ExpectedResults&quot;&gt;&lt;/a&gt;Expected Results&lt;/h3&gt;
&lt;h3&gt;&lt;a name=&quot;ActualResults&quot;&gt;&lt;/a&gt;Actual Results&lt;/h3&gt;
&lt;h3&gt;&lt;a name=&quot;AdditionalNotes&quot;&gt;&lt;/a&gt;Additional Notes&lt;/h3&gt;</description>
                <environment>was running on OSX. Docker shows this:&lt;br/&gt;
5168dc21c882   mongo:3.6.1                       &amp;quot;/usr/bin/mongod --b&#8230;&amp;quot;   8 minutes ago   Restarting (14) 42 seconds ago                                              lair_db</environment>
        <key id="1580333">SERVER-53610</key>
            <summary>system crashed; mongodb kept restarting but could never start</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="edwin.zhou@mongodb.com">Edwin Zhou</assignee>
                                    <reporter username="kevinphiggi@gmail.com">Kevin Higgins</reporter>
                        <labels>
                    </labels>
                <created>Mon, 4 Jan 2021 20:32:43 +0000</created>
                <updated>Mon, 8 Feb 2021 16:08:56 +0000</updated>
                            <resolved>Mon, 8 Feb 2021 16:08:55 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3604551" author="JIRAUSER1257066" created="Mon, 8 Feb 2021 16:08:56 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kevinphiggi%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kevinphiggi@gmail.com&quot;&gt;kevinphiggi@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="3583069" author="JIRAUSER1257066" created="Tue, 26 Jan 2021 17:22:50 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kevinphiggi%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kevinphiggi@gmail.com&quot;&gt;kevinphiggi@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Were you successful in restoring your node? We&apos;d like to hear back from you!&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="3561084" author="JIRAUSER1257066" created="Tue, 12 Jan 2021 20:05:32 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kevinphiggi%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kevinphiggi@gmail.com&quot;&gt;kevinphiggi@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Please make a complete copy of the database&apos;s &lt;tt&gt;$dbpath&lt;/tt&gt; directory to safeguard so that you can work off of the current &lt;tt&gt;$dbpath&lt;/tt&gt;.&lt;/p&gt;

&lt;p&gt;The ideal resolution is to perform a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from an unaffected node. &lt;/p&gt;

&lt;p&gt;You can also try &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongod/#cmdoption-mongod-repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongod --repair&lt;/tt&gt;&lt;/a&gt; using the latest version of MongoDB.&lt;/p&gt;

&lt;p&gt;I&apos;ve also attached a repair attempt of the files you provided as  &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/294977/294977_WiredTiger-repair.tar.gz&quot; title=&quot;WiredTiger-repair.tar.gz attached to SERVER-53610&quot;&gt;WiredTiger-repair.tar.gz&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;. Please extract these files, replace them in your &lt;tt&gt;$dbpath&lt;/tt&gt;, and let us know if it resolves the issue.&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="294977" name="WiredTiger-repair.tar.gz" size="8077" author="edwin.zhou@mongodb.com" created="Tue, 12 Jan 2021 20:04:56 +0000"/>
                            <attachment id="293654" name="WiredTiger.turtle" size="1060" author="kevinphiggi@gmail.com" created="Mon, 4 Jan 2021 20:30:02 +0000"/>
                            <attachment id="293653" name="WiredTiger.wt" size="163840" author="kevinphiggi@gmail.com" created="Mon, 4 Jan 2021 20:30:02 +0000"/>
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