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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-54416] WT_SESSION.checkpoint: __wt_turtle_update, 418: WiredTiger.turtle: fatal turtle file update error: File exists</title>
                <link>https://jira.mongodb.org/browse/SERVER-54416</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;we are investigating what went wrong with our database but when we start the db we get the following in the logs. I&apos;m afraid the logs before are gone so we might not be able to tell you what happend.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Any tips on how to recover our data, before we use our backup?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1617584">SERVER-54416</key>
            <summary>WT_SESSION.checkpoint: __wt_turtle_update, 418: WiredTiger.turtle: fatal turtle file update error: File exists</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13204">Community Answered</resolution>
                                        <assignee username="dmitry.agranat@mongodb.com">Dmitry Agranat</assignee>
                                    <reporter username="chris.debruyne@cm.be">Chris De Bruyne</reporter>
                        <labels>
                    </labels>
                <created>Tue, 9 Feb 2021 11:23:56 +0000</created>
                <updated>Fri, 27 Oct 2023 15:56:29 +0000</updated>
                            <resolved>Thu, 25 Feb 2021 20:33:03 +0000</resolved>
                                    <version>4.0.10</version>
                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="3611113" author="dmitry.agranat" created="Thu, 11 Feb 2021 09:37:56 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=chris.debruyne%40cm.be&quot; class=&quot;user-hover&quot; rel=&quot;chris.debruyne@cm.be&quot;&gt;chris.debruyne@cm.be&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;This error message leads us to suspect some form of physical corruption:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2021-02-09T07:13:45.019+0000 I STORAGE  [initandlisten] WiredTiger message [1612854825:19084][1:0x7efe17388a80], txn-recover: Set global recovery timestamp: 0&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2021-02-09T07:13:45.057+0000 E STORAGE  [initandlisten] WiredTiger error (17) [1612854825:57766][1:0x7efe17388a80], file:WiredTiger.wt, WT_SESSION.checkpoint: __posix_fs_rename, 253: /data/db/WiredTiger.turtle.set to /data/db/WiredTiger.turtle: file-rename: rename: File exists Raw: [1612854825:57766][1:0x7efe17388a80], file:WiredTiger.wt, WT_SESSION.checkpoint: __posix_fs_rename, 253: /data/db/WiredTiger.turtle.set to /data/db/WiredTiger.turtle: file-rename: rename: File exists&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2021-02-09T07:13:45.059+0000 E STORAGE  [initandlisten] WiredTiger error (17) [1612854825:59580][1:0x7efe17388a80], file:WiredTiger.wt, WT_SESSION.checkpoint: __wt_turtle_update, 418: WiredTiger.turtle: fatal turtle file update error: File exists Raw: [1612854825:59580][1:0x7efe17388a80], file:WiredTiger.wt, WT_SESSION.checkpoint: __wt_turtle_update, 418: WiredTiger.turtle: fatal turtle file update error: File exists&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2021-02-09T07:13:45.059+0000 E STORAGE  [initandlisten] WiredTiger error (-31804) [1612854825:59621][1:0x7efe17388a80], file:WiredTiger.wt, WT_SESSION.checkpoint: __wt_panic, 520: the process must exit and restart: WT_PANIC: WiredTiger library panic Raw: [1612854825:59621][1:0x7efe17388a80], file:WiredTiger.wt, WT_SESSION.checkpoint: __wt_panic, 520: the process must exit and restart: WT_PANIC: WiredTiger library panic&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2021-02-09T07:13:45.059+0000 F -        [initandlisten] Fatal Assertion 50853 at src/mongo/db/storage/wiredtiger/wiredtiger_util.cpp 409&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;The ideal resolution is to perform a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from an unaffected node. &lt;/p&gt;

&lt;p&gt;You can also try &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongod/#cmdoption-mongod-repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongod --repair&lt;/tt&gt;&lt;/a&gt; using the latest version of MongoDB.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Dima&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="299213" name="MongodbLogs.log" size="49993" author="chris.debruyne@cm.be" created="Tue, 9 Feb 2021 11:23:34 +0000"/>
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