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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-54786] How to avoid this error &#8220;terminate() called. An exception is active; attempting to gather more information&#8221;?</title>
                <link>https://jira.mongodb.org/browse/SERVER-54786</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello Dears,&lt;br/&gt;
The &#8220;mongod&#8221; service stopped after the following error displayed in log file,&lt;br/&gt;
Notes : Operating system : windows server 2019 , Mongo version 4.4,log file and&#160;diagnostic file is attached,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

{&quot;t&quot;:\{&quot;$date&quot;:&quot;2021-02-25T02:12:58.430+04:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:4757800, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing fatal message&quot;,&quot;attr&quot;:{&quot;message&quot;:&quot;terminate() called. An exception is active; attempting to gather more information&quot;}}&lt;/p&gt;

{&quot;t&quot;:\{&quot;$date&quot;:&quot;2021-02-25T02:12:58.430+04:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:4757800, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing fatal message&quot;,&quot;attr&quot;:{&quot;message&quot;:&quot;DBException::toString(): FileRenameFailed: Access is denied\nActual exception type: class mongo::error_details::ExceptionForImpl&amp;lt;37,class mongo::AssertionException&amp;gt;\n&quot;}}&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1633417">SERVER-54786</key>
            <summary>How to avoid this error &#8220;terminate() called. An exception is active; attempting to gather more information&#8221;?</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="key2softagent@gmail.com">Key2SoftAgent Agent</reporter>
                        <labels>
                    </labels>
                <created>Thu, 25 Feb 2021 07:09:57 +0000</created>
                <updated>Thu, 9 Feb 2023 21:22:05 +0000</updated>
                            <resolved>Thu, 4 Mar 2021 23:07:49 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="3648220" author="thomas.schubert" created="Thu, 4 Mar 2021 23:07:40 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=key2softagent%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;key2softagent@gmail.com&quot;&gt;key2softagent@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;This failure indicates that the mongod does not have the necessary permissions to rename files in its dbpath. I would suggest investigating other tasks on the machine running that may be interfering with the mongod&apos;s permissions. Please note that the SERVER project is for bugs and feature suggestions for the MongoDB server. As this ticket does not appear to be a bug, I will now close it. If you need further assistance troubleshooting, I encourage you to ask our community by posting on the &lt;a href=&quot;https://community.mongodb.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Developer Community Forums&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10010">
                    <name>Duplicate</name>
                                                                <inwardlinks description="is duplicated by">
                                        <issuelink>
            <issuekey id="1930780">SERVER-61680</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="2154971">SERVER-70380</issuekey>
        </issuelink>
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                            <issuelinktype id="10012">
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            <issuekey id="2154971">SERVER-70380</issuekey>
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                                                                <inwardlinks description="is related to">
                                        <issuelink>
            <issuekey id="2117380">SERVER-68963</issuekey>
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            <issuelink>
            <issuekey id="2210301">SERVER-72100</issuekey>
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            <issuelink>
            <issuekey id="2255380">SERVER-73725</issuekey>
        </issuelink>
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                <attachments>
                            <attachment id="301752" name="LogDataNode1.rar" size="1759834" author="key2softagent@gmail.com" created="Thu, 25 Feb 2021 07:07:27 +0000"/>
                            <attachment id="301753" name="mongod.2021-02-24T22-12-58.rar" size="670202" author="key2softagent@gmail.com" created="Thu, 25 Feb 2021 07:07:14 +0000"/>
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