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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-55073] MongoDB service does not start</title>
                <link>https://jira.mongodb.org/browse/SERVER-55073</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello&lt;br/&gt;
 I have MongoDB installed locally on Windows, however when starting the service on windows the following error occurs:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Error 1067: The process terminated unexpectedly&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Could someone tell me how to solve it?&lt;/p&gt;

&lt;p&gt;Mongo logs attachment&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1644651">SERVER-55073</key>
            <summary>MongoDB service does not start</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="eric.sedor@mongodb.com">Eric Sedor</assignee>
                                    <reporter username="useallbpm@gmail.com">Useall BPM</reporter>
                        <labels>
                    </labels>
                <created>Tue, 9 Mar 2021 17:48:46 +0000</created>
                <updated>Fri, 21 May 2021 17:24:26 +0000</updated>
                            <resolved>Fri, 21 May 2021 17:24:26 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="3805953" author="eric.sedor" created="Fri, 21 May 2021 17:24:12 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=useallbpm%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;useallbpm@gmail.com&quot;&gt;useallbpm@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I am going to close this ticket, but if you are able to provide the information I requested above, we would be happy to reopen.&lt;/p&gt;

&lt;p&gt;Sincerely,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                            <comment id="3657510" author="eric.sedor" created="Wed, 10 Mar 2021 18:46:39 +0000"  >&lt;p&gt;It&apos;s possible there is an issue with metadata. Importantly, please make a complete copy of the database&apos;s $dbpath directory to safeguard so that you can work off of the current $dbpath.&lt;/p&gt;

&lt;p&gt;The ideal resolution is to perform a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from an unaffected node.&lt;/p&gt;

&lt;p&gt;You can also try &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongod/#cmdoption-mongod-repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongod --repair&lt;/tt&gt;&lt;/a&gt; using the latest version of MongoDB.&lt;/p&gt;

&lt;p&gt;In the event that a &lt;tt&gt;--repair&lt;/tt&gt; operation is unsuccessful, then please also provide:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;The logs leading up to the first occurrence of any issue&lt;/li&gt;
	&lt;li&gt;The logs of the repair operation.&lt;/li&gt;
	&lt;li&gt;The logs of any attempt to start mongod after the repair operation completed.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thank you!&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="304031" name="mongodb.log" size="54143" author="useallbpm@gmail.com" created="Tue, 9 Mar 2021 17:48:42 +0000"/>
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