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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-55968] Unable to start mongod daemon after upgrading OS from Ubuntu 16 to 18</title>
                <link>https://jira.mongodb.org/browse/SERVER-55968</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;**&lt;b&gt;Unable to start mongod daemon after upgrading OS from Ubuntu 16 to 18&lt;/b&gt;**&lt;/p&gt;

&lt;p&gt;root@dummy2:~# mongod --version&lt;br/&gt;
 db version v4.0.4&lt;br/&gt;
 git version: f288a3bdf201007f3693c58e140056adf8b04839&lt;br/&gt;
 OpenSSL version: OpenSSL 1.1.1 11 Sep 2018&lt;br/&gt;
 allocator: tcmalloc&lt;br/&gt;
 modules: none&lt;br/&gt;
 build environment:&lt;br/&gt;
 distmod: ubuntu1804&lt;br/&gt;
 distarch: x86_64&lt;br/&gt;
 target_arch: x86_64&lt;/p&gt;


&lt;p&gt; root@dummy2:~# &lt;br/&gt;
 cat /etc/*-release&lt;br/&gt;
 DISTRIB_ID=Ubuntu&lt;br/&gt;
 DISTRIB_RELEASE=18.04&lt;br/&gt;
 DISTRIB_CODENAME=bionic&lt;br/&gt;
 DISTRIB_DESCRIPTION=&quot;Ubuntu 18.04.4 LTS&quot;&lt;br/&gt;
 NAME=&quot;Ubuntu&quot;&lt;br/&gt;
 VERSION=&quot;18.04.4 LTS (Bionic Beaver)&quot;&lt;br/&gt;
 ID=ubuntu&lt;br/&gt;
 ID_LIKE=debian&lt;br/&gt;
 PRETTY_NAME=&quot;Ubuntu 18.04.4 LTS&quot;&lt;br/&gt;
 VERSION_ID=&quot;18.04&quot;&lt;/p&gt;

&lt;p&gt; root@dummy2:~# /usr/bin/mongod --config /etc/mongo/db8303/mongodb.conf &amp;amp;&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl.so.4: version `CURL_OPENSSL_3&apos; not found (required by /usr/bin/mongod)&lt;/p&gt;


&lt;p&gt;The difference that I&apos;m seeing before and after OS upgrade on libcurl version:&lt;/p&gt;


&lt;p&gt;before:&lt;/p&gt;

&lt;p&gt;root@dummy2:~# ls -lrt /usr/lib/x86_64-linux-gnu/libcurl*&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl.so.4 -&amp;gt; libcurl.so.4.4.0&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl.so.3 -&amp;gt; libcurl.so.4&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl-gnutls.so.4 -&amp;gt; libcurl-gnutls.so.4.4.0&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl-gnutls.so.3 -&amp;gt; libcurl-gnutls.so.4&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl.so.4.4.0&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl-gnutls.so.4.4.0&lt;/p&gt;

&lt;p&gt;After:&lt;/p&gt;

&lt;p&gt;root@dummy2:~# ls -lrt /usr/lib/x86_64-linux-gnu/libcurl&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl.so.4 -&amp;gt; libcurl.so.4.5.0&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl-gnutls.so.4 -&amp;gt; libcurl-gnutls.so.4.5.0&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl-gnutls.so.3 -&amp;gt; libcurl-gnutls.so.4&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl.so.4.5.0&lt;br/&gt;
 /usr/lib/x86_64-linux-gnu/libcurl-gnutls.so.4.5.0&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1675845">SERVER-55968</key>
            <summary>Unable to start mongod daemon after upgrading OS from Ubuntu 16 to 18</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="edwin.zhou@mongodb.com">Edwin Zhou</assignee>
                                    <reporter username="bharath_achar@outlook.com">Bharath Kumar CM</reporter>
                        <labels>
                    </labels>
                <created>Fri, 9 Apr 2021 07:50:10 +0000</created>
                <updated>Wed, 22 Jun 2022 15:40:07 +0000</updated>
                            <resolved>Fri, 9 Apr 2021 16:50:17 +0000</resolved>
                                                                    <component>Build</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3710646" author="JIRAUSER1269847" created="Fri, 9 Apr 2021 16:56:46 +0000"  >&lt;p&gt;thanks Edwin&lt;/p&gt;</comment>
                            <comment id="3710622" author="JIRAUSER1257066" created="Fri, 9 Apr 2021 16:50:09 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=bharath_achar%40outlook.com&quot; class=&quot;user-hover&quot; rel=&quot;bharath_achar@outlook.com&quot;&gt;bharath_achar@outlook.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I apologize for being unclear earlier, the log files I was referring to are located in your &lt;tt&gt;data&lt;/tt&gt; directory and are named &lt;tt&gt;mongod.log&lt;/tt&gt;. &lt;/p&gt;

&lt;p&gt;We&apos;re thrilled to hear you were able to resolve your issue by using the MongoDB distribution for Ubuntu 18.04. Additionally, we do provide distributions for each platform separately. While it may be possible to get our Ubuntu 16.04 distribution working on Ubuntu 18.04, we recommend against doing so. Instead, you can download the corresponding distribution for your operating system &lt;a href=&quot;https://www.mongodb.com/try/download/community&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;for MongoDB v4.0.23 Community here&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;
</comment>
                            <comment id="3710286" author="JIRAUSER1269847" created="Fri, 9 Apr 2021 15:09:32 +0000"  >&lt;p&gt;Edwin, I just attached the log; I had also mentioned in the issue description.&lt;/p&gt;

&lt;p&gt;I found the solution myself for this issue.&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I tried following different options :I tried following different options :&lt;br/&gt;
 Option1: with Ubuntu-16 mongo binaries (before option3 step2); if we are okay with libcurl3&lt;br/&gt;
 &#160; &#160; 1. apt-get remove libcurl4&#160; &#160; 2. apt-get install libcurl3&#160; &#160; 3. able to start the daemon&lt;/p&gt;

&lt;p&gt;Option2: didn&#8217;t work&lt;br/&gt;
 &#160; &#160; 1. apt-get remove libcurl4&#160; &#160; 2. apt-get install libcurl4&#160; &#160; 3. /etc/init.d/mongo_db7020&#160; &#160; /usr/bin/mongod: /usr/lib/x86_64-linux-gnu/libcurl.so.4: version `CURL_OPENSSL_3&apos; not found (required by /usr/bin/mongod)&#160;&lt;br/&gt;
 Option3: copying mongodb 18 binaries worked&lt;br/&gt;
 &#160; &#160; 1. apt-get remove libcurl4&#160; &#160; 2. rsync -asvh mongoserver:/usr/bin/mongodb-linux-x86_64-ubuntu1804-4.0.4/bin/* /usr/bin/mongodb-linux-x86_64-ubuntu1604-4.0.4/bin&#160; &#160; 3. apt-get install libcurl4&#160; &#160; 4. able to start the daemon&lt;br/&gt;
 Option 1 &amp;amp; 3 worked fine for me.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://dba.stackexchange.com/questions/289521/unable-to-start-mongod-daemon-after-upgrading-os-from-ubuntu-16-to-18&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://dba.stackexchange.com/questions/289521/unable-to-start-mongod-daemon-after-upgrading-os-from-ubuntu-16-to-18&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;But I would like to understand this behavior why OS upgrade is causing this issue.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="3710261" author="JIRAUSER1257066" created="Fri, 9 Apr 2021 14:59:48 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=bharath_achar%40outlook.com&quot; class=&quot;user-hover&quot; rel=&quot;bharath_achar@outlook.com&quot;&gt;bharath_achar@outlook.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for reporting this issue. Would you please attach log files which cover your attempts to start mongod and attach it to this ticket?&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="308910" name="mongo_log.txt" size="178" author="JIRAUSER1259344" created="Fri, 9 Apr 2021 15:06:48 +0000"/>
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