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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-56115] Mongos not reflecting after upgrade to 4.4 from 4.2</title>
                <link>https://jira.mongodb.org/browse/SERVER-56115</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;We have 4 shards (3 replica set each) cluster was running on 4.2&lt;/p&gt;

&lt;p&gt;We have upgraded our whole cluster as suggested by MongoDB document, to 4.4, with FCV remaining 4.2&lt;/p&gt;

&lt;p&gt;Before upgrade, we checked active mongoses were 15, for 4.2 version&lt;/p&gt;

&lt;p&gt;Now after upgrade, we are seeing only 4 active mongoses, but when we checked manually that remaining mongos were working.&lt;/p&gt;

&lt;p&gt;Please help here to get the right count.&lt;/p&gt;</description>
                <environment></environment>
        <key id="1680881">SERVER-56115</key>
            <summary>Mongos not reflecting after upgrade to 4.4 from 4.2</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="eric.sedor@mongodb.com">Eric Sedor</assignee>
                                    <reporter username="aayushi.mangal@visiblealpha.com">Aayushi  Mangal</reporter>
                        <labels>
                    </labels>
                <created>Thu, 15 Apr 2021 13:03:25 +0000</created>
                <updated>Wed, 1 Jun 2022 17:27:41 +0000</updated>
                            <resolved>Thu, 15 Jul 2021 15:39:01 +0000</resolved>
                                                                    <component>Upgrade/Downgrade</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3943834" author="eric.sedor" created="Thu, 15 Jul 2021 15:39:01 +0000"  >&lt;p&gt;I&apos;m going to close this ticket, but we are happy to reopen it if you are able to provide this additional information.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                            <comment id="3912966" author="eric.sedor" created="Thu, 1 Jul 2021 17:43:35 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi.mangal%40visiblealpha.com&quot; class=&quot;user-hover&quot; rel=&quot;aayushi.mangal@visiblealpha.com&quot;&gt;aayushi.mangal@visiblealpha.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I wanted to check in to see if you could provide the above information to help us investigate further.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                            <comment id="3806083" author="eric.sedor" created="Fri, 21 May 2021 17:52:15 +0000"  >&lt;p&gt;Thank you for the information so far &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi.mangal%40visiblealpha.com&quot; class=&quot;user-hover&quot; rel=&quot;aayushi.mangal@visiblealpha.com&quot;&gt;aayushi.mangal@visiblealpha.com&lt;/a&gt;. Are you still having this issue?&lt;/p&gt;

&lt;p&gt;If so, then for a mongos that is functional but not listing correctly in &lt;tt&gt;config.mongos&lt;/tt&gt;, would you please archive (tar or zip) and upload to that link:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;the mongod logs&lt;/li&gt;
	&lt;li&gt;the &lt;tt&gt;$dbpath/diagnostic.data&lt;/tt&gt; directory (the contents are described &lt;a href=&quot;https://docs.mongodb.com/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;You can upload this to the same &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/6439e3c2-173c-44db-a1a0-15427fc8be79.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload portal&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="3760333" author="JIRAUSER1269214" created="Fri, 7 May 2021 07:29:19 +0000"  >&lt;p&gt;file uploaded&lt;/p&gt;</comment>
                            <comment id="3744032" author="eric.sedor" created="Wed, 28 Apr 2021 15:02:05 +0000"  >&lt;p&gt;I&apos;ve created a secure &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/6439e3c2-173c-44db-a1a0-15427fc8be79.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload portal&lt;/a&gt; for you. Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time.&lt;/p&gt;</comment>
                            <comment id="3742925" author="JIRAUSER1269214" created="Wed, 28 Apr 2021 04:50:57 +0000"  >&lt;p&gt;Hi Eric,&lt;/p&gt;

&lt;p&gt;Yes, when we are verfying our mongos count after upgrade we are not getting count correct. And we verified manually, we have more number of mongos. And regarding requested information, i would like to add that in privately, is that feasible?&lt;/p&gt;</comment>
                            <comment id="3741992" author="eric.sedor" created="Tue, 27 Apr 2021 18:18:55 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi.mangal%40visiblealpha.com&quot; class=&quot;user-hover&quot; rel=&quot;aayushi.mangal@visiblealpha.com&quot;&gt;aayushi.mangal@visiblealpha.com&lt;/a&gt; and thank you for your patience. We&apos;d like to understand more about this issue.&lt;/p&gt;

&lt;p&gt;You mentioned that you checked manually that all mongoses are working. Are you saying that you can query the cluster correctly from all mongos routers and that the output of &lt;tt&gt;sh.status()&lt;/tt&gt; is the only place this issue is visible?&lt;/p&gt;

&lt;p&gt;Can you please provide the contents of the &lt;tt&gt;config.mongos&lt;/tt&gt; collection?&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
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&lt;p/&gt;</comment>
                            <comment id="3729403" author="JIRAUSER1269214" created="Wed, 21 Apr 2021 07:41:23 +0000"  >&lt;p&gt;Using sh.status() under active mongoses:&lt;/p&gt;

&lt;p&gt;active mongoses:&lt;br/&gt;
 &quot;4.2.8-8&quot; : 2&lt;br/&gt;
 &quot;4.4.3-5&quot; : 2&lt;/p&gt;</comment>
                            <comment id="3728616" author="thomas.schubert" created="Tue, 20 Apr 2021 19:40:46 +0000"  >&lt;p&gt;Could you clarify what the output is where you are only seeing 4 mongoses?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Kelsey&lt;/p&gt;</comment>
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