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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-59319] WT_ERROR non-specific WiredTiger error</title>
                <link>https://jira.mongodb.org/browse/SERVER-59319</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Today, I found that our online Mongo (version 3.2.20) process has disappeared. It is running under the Linux system. We checked the system log /var/log/message:&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: INFO: task mongod:1977 blocked for more than 120 seconds.&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: Not tainted 2.6.32-431.el6.x86_64 #1&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &quot;echo 0&amp;gt; /proc/sys/kernel/hung_task_timeout_secs&quot; disables this message.&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: mongod D 0000000000000007 0 1977 1 0x00000080&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: ffff88083777bc98 0000000000000086 ffffffffa00eb8e0 000000000000008e&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: ffff88083777bc68 ffffffff810af370 ffff88083777bc28 ffffffff812825b9&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: ffff88083a2105f8 ffff88083777bfd8 000000000000fbc8 ffff88083a2105f8&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: Call Trace:&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff810af370&amp;gt;&amp;#93;&lt;/span&gt;? Exit_robust_list+0x90/0x160&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff812825b9&amp;gt;&amp;#93;&lt;/span&gt;? Cpumask_next_and+0x29/0x50&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff81076ad5&amp;gt;&amp;#93;&lt;/span&gt; exit_mm+0x95/0x180&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff81076f1f&amp;gt;&amp;#93;&lt;/span&gt; do_exit+0x15f/0x870&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff81077688&amp;gt;&amp;#93;&lt;/span&gt; do_group_exit+0x58/0xd0&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff8108d046&amp;gt;&amp;#93;&lt;/span&gt; get_signal_to_deliver+0x1f6/0x460&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff8100a265&amp;gt;&amp;#93;&lt;/span&gt; do_signal+0x75/0x800&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff810a0637&amp;gt;&amp;#93;&lt;/span&gt;? Hrtimer_nanosleep+0xe7/0x180&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff8109f460&amp;gt;&amp;#93;&lt;/span&gt;? Hrtimer_wakeup+0x0/0x30&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff8100aa80&amp;gt;&amp;#93;&lt;/span&gt; do_notify_resume+0x90/0xc0&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;Aug 10 11:50:54 ts2-logdb kernel: &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;lt;ffffffff8100b341&amp;gt;&amp;#93;&lt;/span&gt; int_signal+0x12/0x17&lt;/cite&gt;&lt;/p&gt;

&lt;p&gt;I looked at the MongoDB log, but not found any log output today. Only record we tried to restart and failed. The crash occurred around 11:50, and&apos;mongod.log&apos; only recorded:&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.382+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting: pid=10120 port=32003 dbpath=/data/mongodb/data/ 64-bit host=ts2-logdb&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v3.2.20&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: a7a144f40b70bfe290906eb33ff2714933544af8&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.0.1e-fips 11 Feb 2013&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distmod: rhel62&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distarch: x86_64&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; target_arch: x86_64&lt;/cite&gt;&lt;br/&gt;
??2021-08-10T14:15:42.383+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: {config: &quot;/etc/mongod.conf&quot;, net: &lt;/p&gt;
{bindIp: &quot;0.0.0.0&quot;, port: 32003 }
&lt;p&gt;, processManagement: {fork : true, pidFilePath: &quot;/data/mongodb/log/mongod.pid&quot; }, storage: {dbPath: &quot;/data/mongodb/data/&quot;, journal: &lt;/p&gt;
{enabled: true}
&lt;p&gt; }, systemLog: {destination: &quot;file &quot;, logAppend: true, logRotate: &quot;rename&quot;, path: &quot;/data/mongodb/log/mongod.log&quot;}}??&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.457+0800 I-&lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in /data/mongodb/data/ created by the&apos;wiredTiger&apos; storage engine, so setting the active storage engine to&apos;wiredTiger&apos;.&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.460+0800 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=18G,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast) ,log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),verbose =(recovery_progress),&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.466+0800 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (11) &lt;span class=&quot;error&quot;&gt;&amp;#91;1628576142:466438&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;10120:0x7fb44212bd40&amp;#93;&lt;/span&gt;, wiredtiger_open: /data/mongodb/data//WiredTiger.lock: handle-lock: fcntl : Resource temporarily unavailable&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.466+0800 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (16) &lt;span class=&quot;error&quot;&gt;&amp;#91;1628576142:466505&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;10120:0x7fb44212bd40&amp;#93;&lt;/span&gt;, wiredtiger_open: WiredTiger database is already being managed by another process: Device or resource busy&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.469+0800 I-&lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Assertion: 28595:16: Device or resource busy&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.503+0800 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; exception in initAndListen: 28595 16: Device or resource busy, terminating&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:15:42.503+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dbexit: rc: 100&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:16:11.758+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; ***** SERVER RESTARTED *****&lt;/cite&gt;&lt;br/&gt;
&lt;cite&gt;2021-08-10T14:16:11.769+0800 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting: pid=10128 port=32003 dbpath=/data/mongodb/data/ 64-bit host=ts2-logdb&lt;/cite&gt;&lt;/p&gt;

&lt;p&gt;I have tried --repair, but it lasted more than two hours and it was not completed yet, so I canceled it.&lt;/p&gt;

&lt;p&gt;I&apos;ve attached my WiredTiger.wt and WiredTiger.turtle files for your review.&lt;/p&gt;

&lt;p&gt;Any ideas? Thanks so much!&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/329358/329358_WiredTiger.wt&quot; title=&quot;WiredTiger.wt attached to SERVER-59319&quot;&gt;WiredTiger.wt&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/329359/329359_WiredTiger.turtle&quot; title=&quot;WiredTiger.turtle attached to SERVER-59319&quot;&gt;WiredTiger.turtle&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</description>
                <environment>Linux</environment>
        <key id="1847007">SERVER-59319</key>
            <summary>WT_ERROR non-specific WiredTiger error</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="backlog-server-triage">Backlog - Triage Team</assignee>
                                    <reporter username="goojiy@gmail.com">&#35895; &#21346;</reporter>
                        <labels>
                    </labels>
                <created>Tue, 10 Aug 2021 08:41:36 +0000</created>
                <updated>Tue, 6 Dec 2022 01:01:09 +0000</updated>
                            <resolved>Tue, 17 Aug 2021 22:51:28 +0000</resolved>
                                    <version>3.2.20</version>
                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="4005522" author="eric.sedor" created="Tue, 17 Aug 2021 22:51:07 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=goojiy%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;goojiy@gmail.com&quot;&gt;goojiy@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;MongoDB 3.2 reached end of life on September 2018, so unfortunately our ability to assist is limited to providing some initial guidance. As you continue, I&apos;d suggest you make a complete copy of the database&apos;s $dbpath directory to safeguard so that you can work off of the current $dbpath.&lt;/p&gt;

&lt;p&gt;The ideal resolution to an issue like this is to perform a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from an unaffected node, so in general we do recommend deploying replica sets.&lt;/p&gt;

&lt;p&gt;All that said, my main suggestion would be to try using --repair from a more recent version of MongoDB, such as 4.4.8 or 5.0.2.&lt;/p&gt;

&lt;p&gt;Hopefully this helps,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="329359" name="WiredTiger.turtle" size="1037" author="goojiy@gmail.com" created="Tue, 10 Aug 2021 10:06:15 +0000"/>
                            <attachment id="329358" name="WiredTiger.wt" size="20471808" author="goojiy@gmail.com" created="Tue, 10 Aug 2021 10:06:23 +0000"/>
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