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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-59755] Exception during log, message not written to stream, crashes server</title>
                <link>https://jira.mongodb.org/browse/SERVER-59755</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I&apos;ve had two crashes recently since upgrading from MongoDB 4.2 to 4.4.8, both with the same error messages.&#160; One crash on a primary the other on a secondary.&#160;&#160;&lt;/p&gt;

&lt;p&gt;See attached log.&lt;/p&gt;</description>
                <environment>Windows Server 2019.  Replicaset with three members, no sharding.  Feature compatibility still set to 4.2.</environment>
        <key id="1866383">SERVER-59755</key>
            <summary>Exception during log, message not written to stream, crashes server</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="radardave">Dave S</reporter>
                        <labels>
                    </labels>
                <created>Thu, 2 Sep 2021 16:36:10 +0000</created>
                <updated>Mon, 13 Sep 2021 21:23:03 +0000</updated>
                            <resolved>Mon, 13 Sep 2021 21:23:01 +0000</resolved>
                                    <version>4.4.8</version>
                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="4055147" author="thomas.schubert" created="Mon, 13 Sep 2021 21:23:01 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=radardave&quot; class=&quot;user-hover&quot; rel=&quot;radardave&quot;&gt;radardave&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;The error message: &quot;Unable to access windows registry&quot; suggests an issue beneath MongoDB. The failing command is here: &lt;a href=&quot;https://docs.microsoft.com/en-us/cpp/atl/reference/cregkey-class?view=msvc-160#open&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.microsoft.com/en-us/cpp/atl/reference/cregkey-class?view=msvc-160#open&lt;/a&gt;. I would recommend investigating system issues and resource contention on the underlying host. As this issue does not appear to be a bug in MongoDB, I would encourage you to ask our community by posting on the &lt;a href=&quot;https://community.mongodb.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Developer Community Forums&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
 Kelsey&lt;/p&gt;</comment>
                            <comment id="4044900" author="radardave" created="Wed, 8 Sep 2021 14:40:29 +0000"  >&lt;p&gt;My best guess for the source of the error is the first error message logged,&#160;&quot;Can&apos;t get KeepAlive parameter&quot;.&#160; The only source code with this message is in &lt;a href=&quot;https://github.com/mongodb/mongo/blob/master/src/mongo/util/net/socket_utils.cpp&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/blob/master/src/mongo/util/net/socket_utils.cpp&lt;/a&gt;&#160;line 122.&#160;&#160;&lt;/p&gt;

&lt;p&gt;&quot;Can&apos;t get KeepAlive parameter&quot; was present in all crash logs just before the crash occurred.&#160; This message was not present elsewhere in the recent logs.&lt;/p&gt;</comment>
                            <comment id="4044841" author="radardave" created="Wed, 8 Sep 2021 14:22:01 +0000"  >&lt;p&gt;Primary crashed with the same error.&#160; This puts us at three crashes total, each 7 days apart.&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="333269" name="mongodb-error.log" size="35713" author="radardave" created="Thu, 2 Sep 2021 16:28:38 +0000"/>
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