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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-61936] WiredTiger metadata corruption detected - unable to repair </title>
                <link>https://jira.mongodb.org/browse/SERVER-61936</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;We are using Graylog, Elasticsearch and MongoDB for logging and archiving. These apps are run as docker containers with 3 replicas on 3 RHEL servers. We are using MongoDB version 3.6.18&lt;br/&gt;
Generally, the docker containers goes down and they are automatically brought up by the docker daemon. But sometimes, the shutdown is not proper and the data in MongoDB gets corrupted. Till now, we used to perform a repair and the data was able to be recovered successfully.&lt;/p&gt;

&lt;p&gt;Today, the repair is failing to recover the data. As such the MongoDB node is not able to be started properly, thereby causing the Graylog server to be down.&lt;/p&gt;

&lt;p&gt;This is the output from the repair operation.&lt;/p&gt;
&lt;div class=&quot;panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;panelHeader&quot; style=&quot;border-bottom-width: 1px;&quot;&gt;&lt;b&gt;My title&lt;/b&gt;&lt;/div&gt;&lt;div class=&quot;panelContent&quot;&gt;
&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;root@dcvsl125 mongodb&amp;#93;&lt;/span&gt;# docker run -it -v /docker/services/mongodb/db01:/data/db mongo:3.6.18 mongod --repair&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=1 port=27017 dbpath=/data/db 64-bit host=c4feb442a438&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v3.6.18&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: 2005f25eed7ed88fa698d9b800fe536bb0410ba4&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.0.2g 1 Mar 2016&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distmod: ubuntu1604&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distarch: x86_64&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; target_arch: x86_64&lt;br/&gt;
2021-12-07T01:49:59.777+0000 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: { net: &lt;/p&gt;
&lt;div class=&quot;error&quot;&gt;&lt;span class=&quot;error&quot;&gt;Unknown macro: { bindIpAll}&lt;/span&gt; &lt;/div&gt;
&lt;p&gt;, repair: true }&lt;br/&gt;
2021-12-07T01:49:59.778+0000 W - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected unclean shutdown - /data/db/mongod.lock is not empty.&lt;br/&gt;
2021-12-07T01:49:59.778+0000 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in /data/db created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;br/&gt;
2021-12-07T01:49:59.779+0000 W STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Recovering data from the last clean checkpoint.&lt;br/&gt;
2021-12-07T01:49:59.779+0000 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected WT journal files. Running recovery from last checkpoint.&lt;br/&gt;
2021-12-07T01:49:59.779+0000 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; journal to nojournal transition config: create,cache_size=63873M,cache_overflow=(file_max=0M),session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),compatibility=(release=&quot;3.0&quot;,require_max=&quot;3.0&quot;),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),statistics_log=(wait=0),verbose=(recovery_progress),&lt;br/&gt;
2021-12-07T01:50:00.410+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:410928&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 604: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:410928&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 604: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2021-12-07T01:50:00.411+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:411036&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 611: WiredTiger has failed to open its metadata Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:411036&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 611: WiredTiger has failed to open its metadata&lt;br/&gt;
2021-12-07T01:50:00.411+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:411063&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 614: This may be due to the database files being encrypted, being from an older version or due to corruption on disk Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:411063&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 614: This may be due to the database files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
2021-12-07T01:50:00.411+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:411082&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 617: You should confirm that you have opened the database with the correct options including all encryption and compression options Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1638841800:411082&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1:0x7f27e7e59a40&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_btree_tree_open, 617: You should confirm that you have opened the database with the correct options including all encryption and compression options&lt;br/&gt;
2021-12-07T01:50:00.414+0000 F STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger metadata corruption detected&lt;br/&gt;
2021-12-07T01:50:00.414+0000 F STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; This version of MongoDB is unable to repair this kind of corruption, but version 4.0.3+ may be able to repair it. See &lt;a href=&quot;http://dochub.mongodb.org/core/repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://dochub.mongodb.org/core/repair&lt;/a&gt; for more information.&lt;br/&gt;
2021-12-07T01:50:00.414+0000 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal Assertion 50944 at src/mongo/db/storage/wiredtiger/wiredtiger_util.cpp 71&lt;br/&gt;
2021-12-07T01:50:00.414+0000 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;***aborting after fassert() failure&lt;/p&gt;


&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;root@dcvsl125 mongodb&amp;#93;&lt;/span&gt;#&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Attaching the files from this corrupted instance.&lt;br/&gt;
&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/349497/349497_WiredTiger.turtle&quot; title=&quot;WiredTiger.turtle attached to SERVER-61936&quot;&gt;WiredTiger.turtle&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt; &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/349496/349496_WiredTiger.wt&quot; title=&quot;WiredTiger.wt attached to SERVER-61936&quot;&gt;WiredTiger.wt&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt; &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/349495/349495_WiredTigerLAS.wt&quot; title=&quot;WiredTigerLAS.wt attached to SERVER-61936&quot;&gt;WiredTigerLAS.wt&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I have searched here and found the &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-40088&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/browse/SERVER-40088&lt;/a&gt;,&#160;which is almost similar to the issue I am facing currently.&lt;/p&gt;

&lt;p&gt;Can you please help me in recovering from this failure?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1943730">SERVER-61936</key>
            <summary>WiredTiger metadata corruption detected - unable to repair </summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="edwin.zhou@mongodb.com">Edwin Zhou</assignee>
                                    <reporter username="saroj.jillalla@cgi.com">Sarojini Jillalla</reporter>
                        <labels>
                    </labels>
                <created>Tue, 7 Dec 2021 03:55:55 +0000</created>
                <updated>Mon, 14 Feb 2022 19:07:22 +0000</updated>
                            <resolved>Mon, 14 Feb 2022 19:07:22 +0000</resolved>
                                    <version>3.6.18</version>
                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="4354238" author="JIRAUSER1257066" created="Mon, 14 Feb 2022 19:07:22 +0000"  >&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;</comment>
                            <comment id="4339426" author="JIRAUSER1257066" created="Mon, 7 Feb 2022 16:01:00 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla%40cgi.com&quot; class=&quot;user-hover&quot; rel=&quot;saroj.jillalla@cgi.com&quot;&gt;saroj.jillalla@cgi.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If your issue is still there, would you please provide:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;The logs of the repair operation.&lt;/li&gt;
	&lt;li&gt;The logs of any attempt to start mongod after the repair operation completed.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="4322321" author="JIRAUSER1257066" created="Fri, 28 Jan 2022 21:28:13 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla%40cgi.com&quot; class=&quot;user-hover&quot; rel=&quot;saroj.jillalla@cgi.com&quot;&gt;saroj.jillalla@cgi.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;If the issue is still there, can you please provide:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;The logs of the repair operation.&lt;/li&gt;
	&lt;li&gt;The logs of any attempt to start mongod after the repair operation completed.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="4281049" author="JIRAUSER1263839" created="Fri, 7 Jan 2022 18:55:01 +0000"  >&lt;p&gt;Hi Edwin,&lt;/p&gt;

&lt;p&gt;The issue is still there and we ae not able to repair the MongoDB.&lt;br/&gt;
Please let me know what additional information is required for troubleshooting.&lt;/p&gt;


&lt;p&gt;Thanks &amp;amp; Regards&lt;br/&gt;
Saroj&lt;/p&gt;

&lt;p&gt;Sarojini Jillalla| Sr.Consultant - DevOps|CGI Group Inc.&lt;/p&gt;

&lt;p&gt;From: Edwin Zhou (Jira) &amp;lt;jira@mongodb.org&amp;gt;&lt;br/&gt;
Sent: Friday, December 31, 2021 2:02 PM&lt;br/&gt;
To: Jillalla, Sarojini &amp;lt;saroj.jillalla@cgi.com&amp;gt;&lt;br/&gt;
Subject: &lt;span class=&quot;error&quot;&gt;&amp;#91;MongoDB-JIRA&amp;#93;&lt;/span&gt; Edwin Zhou mentioned you on &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-61936&quot; title=&quot;WiredTiger metadata corruption detected - unable to repair &quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-61936&quot;&gt;&lt;del&gt;SERVER-61936&lt;/del&gt;&lt;/a&gt; (Jira)&lt;/p&gt;

&lt;p&gt;EXTERNAL SENDER: Do not click any links or open any attachments unless you trust the sender and know the content is safe.&lt;br/&gt;
EXP&#201;DITEUR EXTERNE: Ne cliquez sur aucun lien et n&#8217;ouvrez aucune pi&#232;ce jointe &#224; moins qu&#8217;ils ne proviennent d&#8217;un exp&#233;diteur fiable, ou que vous ayez l&apos;assurance que le contenu provient d&apos;une source s&#251;re.&lt;/p&gt;


&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/s/en_USp8swtz-1988229788/6109/25/_/jira-logo-scaled.png&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/s/en_USp8swtz-1988229788/6109/25/_/jira-logo-scaled.png&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;cid:image001.png@01D8014E.65693460&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;Edwin Zhou&amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org/secure/ViewProfile.jspa?name=edwin.zhou__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-6I7hPTxg$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org/secure/ViewProfile.jspa?name=edwin.zhou__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-6I7hPTxg$&lt;/a&gt;&amp;gt; mentioned you on &lt;span class=&quot;error&quot;&gt;&amp;#91;Bug&amp;#93;&lt;/span&gt; &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-61936&quot; title=&quot;WiredTiger metadata corruption detected - unable to repair &quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-61936&quot;&gt;&lt;del&gt;SERVER-61936&lt;/del&gt;&lt;/a&gt;&amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-7RQdHQIQ$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-7RQdHQIQ$&lt;/a&gt;&amp;gt;&lt;/p&gt;




&lt;p&gt;Re: WiredTiger metadata corruption detected - unable to repair &amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-7RQdHQIQ$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-7RQdHQIQ$&lt;/a&gt;&amp;gt;&lt;/p&gt;



&lt;p&gt;Hi Sarojini Jillalla&amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla*40cgi.com__;JQ!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-4Jfq0l1A$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla*40cgi.com__;JQ!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-4Jfq0l1A$&lt;/a&gt;&amp;gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please let us know if you&apos;ve found success in running --repair on the latest version on MongoDB?&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;


&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;Add Comment&amp;#93;&lt;/span&gt;&amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936*add-comment__;Iw!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-5aH5gUcQ$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936*add-comment__;Iw!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-5aH5gUcQ$&lt;/a&gt;&amp;gt;&lt;/p&gt;

&lt;p&gt;Add Comment&amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936*add-comment__;Iw!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-5aH5gUcQ$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org/browse/SERVER-61936*add-comment__;Iw!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-5aH5gUcQ$&lt;/a&gt;&amp;gt;&lt;/p&gt;






&lt;p&gt;This message was sent from MongoDB&apos;s issue tracking system. To respond to this ticket, please login to jira.mongodb.org&amp;lt;&lt;a href=&quot;https://urldefense.com/v3/__https:/jira.mongodb.org__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-6y-64fDw$&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://urldefense.com/v3/__https:/jira.mongodb.org__;!!AaIhyw!7mIrfXeYtFI7_KWIFZr7Nz4gY1xEnzTsxHkOFe1JkNrI5T5_CqaAvI9zQ-6y-64fDw$&lt;/a&gt;&amp;gt; using your JIRA, MongoDB Cloud Manager, or MongoDB Atlas credentials.&lt;/p&gt;</comment>
                            <comment id="4276373" author="JIRAUSER1257066" created="Wed, 5 Jan 2022 15:51:48 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla%40cgi.com&quot; class=&quot;user-hover&quot; rel=&quot;saroj.jillalla@cgi.com&quot;&gt;saroj.jillalla@cgi.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;After backing up your $dbPath, were you able to run &lt;tt&gt;&amp;#45;&amp;#45;repair&lt;/tt&gt; using the latest version of MongoDB? MongoDB v4.0.3 and later has improved repair functionality and may be able to resolve your corruption.&lt;/p&gt;

&lt;p&gt;If you&apos;re able to and you&apos;re still unable to launch MongoDB, please provide:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;The logs of the repair operation.&lt;/li&gt;
	&lt;li&gt;The logs of any attempt to start mongod after the repair operation completed.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="4275348" author="JIRAUSER1263839" created="Tue, 4 Jan 2022 23:56:54 +0000"  >&lt;p&gt;Hi Edwin,&lt;/p&gt;

&lt;p&gt;The issue is still there and we are not able to repair the MongoDB.&lt;/p&gt;

&lt;p&gt;Please let me know what additional information is required for troubleshooting.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Saroj.&lt;/p&gt;</comment>
                            <comment id="4272064" author="JIRAUSER1257066" created="Fri, 31 Dec 2021 19:01:14 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla%40cgi.com&quot; class=&quot;user-hover&quot; rel=&quot;saroj.jillalla@cgi.com&quot;&gt;saroj.jillalla@cgi.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please let us know if you&apos;ve found success in running &lt;tt&gt;&amp;#45;&amp;#45;repair&lt;/tt&gt; on the latest version on MongoDB?&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="4245031" author="JIRAUSER1257066" created="Mon, 13 Dec 2021 19:49:33 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=saroj.jillalla%40cgi.com&quot; class=&quot;user-hover&quot; rel=&quot;saroj.jillalla@cgi.com&quot;&gt;saroj.jillalla@cgi.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;MongoDB 3.6 &lt;a href=&quot;https://www.mongodb.com/support-policy/legacy&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;reached end of life in April of 2021&lt;/a&gt;. But we can provide limited guidance on this issue. The ideal resolution is to perform a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from an unaffected node.&lt;/p&gt;

&lt;p&gt;First, make a complete copy of the database&apos;s $dbpath directory to safeguard so that you can work off of the current $dbpath. Then, try &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongod/#cmdoption-mongod-repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongod --repair&lt;/tt&gt;&lt;/a&gt; using the latest version of MongoDB.&lt;/p&gt;

&lt;p&gt;In the event that a &lt;tt&gt;--repair&lt;/tt&gt; operation is unsuccessful, then please also provide:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;The logs leading up to the first occurrence of any issue&lt;/li&gt;
	&lt;li&gt;The logs of the repair operation.&lt;/li&gt;
	&lt;li&gt;The logs of any attempt to start mongod after the repair operation completed.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
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