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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-62275] mongoDB Bug about FTDC</title>
                <link>https://jira.mongodb.org/browse/SERVER-62275</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Version : 4.4.10&lt;/p&gt;

&lt;p&gt;In Ubuntu 18&lt;/p&gt;

&lt;p&gt;all of the sudden Mongodb Server stopped working&lt;/p&gt;

&lt;p&gt;I found permission of /var/lib/mongodb is 755 and in&#160;/var/lib/mongodb/diagnostic.data, there are metrics files generated in every 2 days and a metrics.interim file&lt;/p&gt;

&lt;p&gt;```&lt;/p&gt;
{&quot;t&quot;:\{&quot;$date&quot;:&quot;2021-12-25T15:03:55.428+09:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;, &quot;c&quot;:&quot;NETWORK&quot;, &quot;id&quot;:22944, &quot;ctx&quot;:&quot;conn24&quot;,&quot;msg&quot;:&quot;Connection ended&quot;,&quot;attr&quot;:{&quot;remote&quot;:&quot;127.0.0.1:45082&quot;,&quot;connectionId&quot;:24,&quot;connectionCount&quot;:7}}&lt;br/&gt;
48609 {&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2021-12-25T15:04:31.004+09:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:4757800, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing fatal message&quot;,&quot;attr&quot;:{&quot;message&quot;:&quot;terminate() called. An exception is active; attempting to gather more information&quot;}}&lt;br/&gt;
48610 {&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2021-12-25T15:04:31.004+09:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:4757800, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing fatal message&quot;,&quot;attr&quot;:{&quot;message&quot;:&quot;DBException::toString(): FileStreamFailed: Failed to write to interim file buffer for full-time diagnostic data captu re: /var/lib/mongodb/diagnostic.data/metrics.interim.temp\nActual exception type: mongo::error_details::ExceptionForImpl&amp;lt;(mongo::ErrorCodes::Error)39, mongo::AssertionException&amp;gt;\n&quot;}}&lt;br/&gt;
48611 {&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2021-12-25T15:04:31.045+09:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:31431, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;BACKTRACE: {bt}&quot;,&quot;attr&quot;:{&quot;bt&quot;:{&quot;backtrace&quot;:[&lt;/p&gt;
{&quot;a&quot;:&quot;5556DA3F484A&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2DD484A&quot;,&quot;s&quot;:&quot;_ZN5mongo18stack_trace_detail12_GLOBAL__N_119printStackTr aceImplERKNS1_7OptionsEPNS_14StackTraceSinkE.constprop.606&quot;,&quot;s+&quot;:&quot;1EA&quot;}
&lt;p&gt;,{&quot;a&quot;:&quot;5556DA3F62D9&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2DD62D9&quot;,&quot;s&quot;:&quot;&lt;em&gt;ZN5mongo15printStackTraceEv&quot;,&quot;s+&quot;:&quot;29&quot;},{&quot;a&quot;:&quot;5556DA3F34A6&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2DD34A6&quot;,&quot;s&quot;:&quot;_ZN5mongo12_GLOBAL&lt;/em&gt;_N_111myTerminateE v&quot;,&quot;s+&quot;:&quot;A6&quot;},{&quot;a&quot;:&quot;5556DA583476&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2F63476&quot;,&quot;s&quot;:&quot;&lt;em&gt;ZN10&lt;/em&gt;&lt;em&gt;cxxabiv111&lt;/em&gt;&lt;em&gt;terminateEPFvvE&quot;,&quot;s+&quot;:&quot;6&quot;},{&quot;a&quot;:&quot;5556DA6174D9&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2FF74D9&quot;,&quot;s&quot;:&quot;&lt;/em&gt;&lt;em&gt;cxa_call_terminate&quot;,&quot;s+&quot;:&quot;39&quot;},{&quot;a&quot;:&quot;5556DA582E65&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2F62E65&quot;,&quot;s&quot;: &quot;&lt;/em&gt;&lt;em&gt;gxx_personality_v0&quot;,&quot;s+&quot;:&quot;275&quot;},{&quot;a&quot;:&quot;7F79D45CD573&quot;,&quot;b&quot;:&quot;7F79D45BD000&quot;,&quot;o&quot;:&quot;10573&quot;,&quot;s&quot;:&quot;_Unwind_GetTextRelBase&quot;,&quot;s+&quot;:&quot;1E03&quot;},{&quot;a&quot;:&quot;7F79D45CDAD1&quot;,&quot;b&quot;:&quot;7F79D45BD000&quot;,&quot;o&quot;:&quot;10AD1&quot;,&quot;s&quot;:&quot;_Unwind_RaiseException&quot;,&quot;s+&quot;:&quot;2B1&quot;},{&quot;a&quot;:&quot;5556DA5835D7&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2F 635D7&quot;,&quot;s&quot;:&quot;&lt;/em&gt;&lt;em&gt;cxa_throw&quot;,&quot;s+&quot;:&quot;37&quot;},{&quot;a&quot;:&quot;5556D854D900&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;F2D900&quot;,&quot;s&quot;:&quot;_ZN5mongo13error_details23throwExceptionForStatusERKNS_6StatusE&quot;,&quot;s+&quot;:&quot;1B72&quot;},{&quot;a&quot;:&quot;5556D8561B1D&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;F41B1D&quot;,&quot;s&quot;:&quot;_ZN5mongo21uassertedWithLocationERKNS&lt;/em&gt; 6StatusEPKcj&quot;,&quot;s+&quot;:&quot;27B&quot;},{&quot;a&quot;:&quot;5556D82BE9A5&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;C9E9A5&quot;,&quot;s&quot;:&quot;_ZN5mongo14FTDCController6doLoopEv.cold.395&quot;,&quot;s+&quot;:&quot;2D&quot;},{&quot;a&quot;:&quot;5556D8AED15C&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;14CD15C&quot;,&quot;s&quot;:&quot;_ZNSt6thread11_State_implINS_8_InvokerISt5tupleIJZN5mongo4stdx6thread C4IZNS3_14FTDCController5startEvEUlvE0_JELi0EEET_DpOT0_EUlvE_EEEEE6_M_runEv&quot;,&quot;s+&quot;:&quot;5C&quot;},{&quot;a&quot;:&quot;5556DA59EF3F&quot;,&quot;b&quot;:&quot;5556D7620000&quot;,&quot;o&quot;:&quot;2F7EF3F&quot;,&quot;s&quot;:&quot;execute_native_thread_routine&quot;,&quot;s+&quot;:&quot;F&quot;},{&quot;a&quot;:&quot;7F79D43A56DB&quot;,&quot;b&quot;:&quot;7F79D439E000&quot;,&quot;o&quot;:&quot;76DB&quot;,&quot;s&quot;:&quot;start_thread&quot;,&quot;s+&quot;:&quot;DB&quot;} ,{&quot;a&quot;:&quot;7F79D40CE71F&quot;,&quot;b&quot;:&quot;7F79D3FAD000&quot;,&quot;o&quot;:&quot;12171F&quot;,&quot;s&quot;:&quot;clone&quot;,&quot;s+&quot;:&quot;3F&quot;}],&quot;processInfo&quot;:{&quot;mongodbVersion&quot;:&quot;4.4.10&quot;,&quot;gitVersion&quot;:&quot;58971da1ef93435a9f62bf4708a81713def6e88c&quot;,&quot;compiledModules&quot;:[],&quot;uname&quot;:&lt;/p&gt;
{&quot;sysname&quot;:&quot;Linux&quot;,&quot;release&quot;:&quot;5.4.0-81-generic&quot;,&quot;version&quot;:&quot;#91~ 18.04.1-Ubuntu SMP Fri Jul 23 13:36:29 UTC 2021&quot;,&quot;machine&quot;:&quot;x86_64&quot;}
&lt;p&gt;,&quot;somap&quot;:[{&quot;b&quot;:&quot;5556D7620000&quot;,&quot;elfType&quot;:3,&quot;buildId&quot;:&quot;706585359197300EBD464448C618DD26F2A4291F&quot;},{&quot;b&quot;:&quot;7F79D45BD000&quot;,&quot;path&quot;:&quot;/lib/x86_64-linux-gnu/libgcc_s.so.1&quot;,&quot;elfType&quot;:3,&quot;buildId&quot;:&quot;679F3AE11120EC 7C483BC9295345D836F5C104F7&quot;},{&quot;b&quot;:&quot;7F79D439E000&quot;,&quot;path&quot;:&quot;/lib/x86_64-linux-gnu/libpthread.so.0&quot;,&quot;elfType&quot;:3,&quot;buildId&quot;:&quot;68F36706EB2E6EEE4046C4FDCA2A19540B2F6113&quot;},{&quot;b&quot;:&quot;7F79D3FAD000&quot;,&quot;path&quot;:&quot;/lib/x86_64-linux-gnu/libc.so.6&quot;,&quot;elfType&quot;:3,&quot;buildId&quot;:&quot;CE450EB01A5E5ACC7CE7 B8C26&lt;/p&gt;

&lt;p&gt;```&lt;/p&gt;</description>
                <environment></environment>
        <key id="1956388">SERVER-62275</key>
            <summary>mongoDB Bug about FTDC</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13204">Community Answered</resolution>
                                        <assignee username="dmitry.agranat@mongodb.com">Dmitry Agranat</assignee>
                                    <reporter username="kdaeyoub@gmail.com">David kim</reporter>
                        <labels>
                    </labels>
                <created>Mon, 27 Dec 2021 01:28:11 +0000</created>
                <updated>Fri, 27 Oct 2023 15:56:26 +0000</updated>
                            <resolved>Sun, 16 Jan 2022 10:32:01 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="4295100" author="dmitry.agranat" created="Sun, 16 Jan 2022 10:31:49 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kdaeyoub%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kdaeyoub@gmail.com&quot;&gt;kdaeyoub@gmail.com&lt;/a&gt;, given this is an indication of either running out of disk space of other disk-related issues (for example, quote limitations), I will go ahead and close this case.&lt;/p&gt;</comment>
                            <comment id="4270572" author="JIRAUSER1264129" created="Thu, 30 Dec 2021 00:49:03 +0000"  >&lt;p&gt;Oh Okay then I will check it. Thank you.&lt;/p&gt;</comment>
                            <comment id="4269573" author="dmitry.agranat" created="Wed, 29 Dec 2021 09:41:07 +0000"  >&lt;p&gt;Both backtraces in the log are cut off in the middle, meaning the OS was unable to complete writing even a few more bytes. This is usually an indication of either running out of disk space of other disk-related issues (for example, quote limitations)&lt;/p&gt;</comment>
                            <comment id="4269372" author="JIRAUSER1264129" created="Wed, 29 Dec 2021 01:21:25 +0000"  >&lt;p&gt;I didn&apos;t follow up of out of disk space. But I guess it is not. Because I found this error a week ago and that time I just restarted mongod and I went well. From that time, several days later, I found this error again. metrics files were written after when I restarted mongod. If the root cause is out of disk space, I would find the error as soon as I restarted the mongod. But I went well for a few days. But It is only my opinion so let me upload mongod.log file first. Thank you for your service. &lt;/p&gt;</comment>
                            <comment id="4268359" author="dmitry.agranat" created="Tue, 28 Dec 2021 10:55:55 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kdaeyoub%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kdaeyoub@gmail.com&quot;&gt;kdaeyoub@gmail.com&lt;/a&gt; I am getting &quot;404: Not Found&quot; when trying to access your log. Did you check that you didn&apos;t run out of disk space?&lt;/p&gt;</comment>
                            <comment id="4268245" author="JIRAUSER1264129" created="Tue, 28 Dec 2021 01:43:37 +0000"  >&lt;p&gt;Mongod.log is (&lt;a href=&quot;https://raw.githubusercontent.com/DavidKimDY/uipa_as/log/mongod.log?token=AMDUG5NSZ4PU2G6EKML6W2TBZJVZI&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://raw.githubusercontent.com/DavidKimDY/uipa_as/log/mongod.log?token=AMDUG5NSZ4PU2G6EKML6W2TBZJVZI&lt;/a&gt;)&lt;/p&gt;</comment>
                            <comment id="4267749" author="dmitry.agranat" created="Mon, 27 Dec 2021 09:48:37 +0000"  >&lt;p&gt;Thanks for the report &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kdaeyoub%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;kdaeyoub@gmail.com&quot;&gt;kdaeyoub@gmail.com&lt;/a&gt;. The backtrace seems to be incomplete, could you provide:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;the actual log containing this backtrace and a few lines before?&lt;/li&gt;
	&lt;li&gt;last &lt;tt&gt;metrics.&lt;/tt&gt; file located under /var/lib/mongodb/diagnostic.data?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Also, could you check that you didn&apos;t run out of disk space?&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="352639" name="metrics.2021-12-24T23-02-30Z-00000" size="1595765" author="kdaeyoub@gmail.com" created="Tue, 28 Dec 2021 01:41:07 +0000"/>
                            <attachment id="352732" name="mongod.log" size="19755008" author="kdaeyoub@gmail.com" created="Wed, 29 Dec 2021 01:37:44 +0000"/>
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                            <customfieldvalue>&lt;p&gt;mongod.conf&lt;/p&gt;

&lt;p&gt;```&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Where and how to store data.&lt;br/&gt;
storage:&lt;br/&gt;
&#160;&#160;dbPath: /var/lib/mongodb&lt;br/&gt;
&#160;&#160;journal:&lt;br/&gt;
&#160;&#160;&#160;&#160;enabled: true&lt;br/&gt;
#&#160; engine:&lt;br/&gt;
#&#160; mmapv1:&lt;br/&gt;
#&#160; wiredTiger:# where to write logging data.&lt;br/&gt;
systemLog:&lt;br/&gt;
&#160;&#160;destination: file&lt;br/&gt;
&#160;&#160;logAppend: true&lt;br/&gt;
&#160;&#160;path: /var/log/mongodb/mongod.log# network interfaces&lt;br/&gt;
net:&lt;br/&gt;
&#160;&#160;port: 27017&lt;br/&gt;
&#160;&#160;bindIp: 127.0.0.1# how the process runs&lt;br/&gt;
processManagement:&lt;br/&gt;
&#160;&#160;timeZoneInfo: /usr/share/zoneinfo```&lt;/li&gt;
&lt;/ol&gt;
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