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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-62416] server stop :immediate exit due to unhandled exception</title>
                <link>https://jira.mongodb.org/browse/SERVER-62416</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;server stop logs:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

{&quot;t&quot;:\{&quot;$date&quot;:&quot;2022-01-06T14:00:31.873+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:23132, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing minidump diagnostic file&quot;,&quot;attr&quot;:{&quot;dumpName&quot;:&quot;D:\\MongoDB\\mongod-5.0.5\\bin&lt;br class=&quot;atl-forced-newline&quot; /&gt;mongod.2022-01-06T06-00-31.mdmp&quot;}} {&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-01-06T14:00:32.181+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:23137, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;*** immediate exit due to unhandled exception&quot;}&lt;/p&gt;</description>
                <environment>windows server 2019 &lt;br/&gt;
16G  memory&lt;br/&gt;
20G disk space</environment>
        <key id="1959942">SERVER-62416</key>
            <summary>server stop :immediate exit due to unhandled exception</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="eric.sedor@mongodb.com">Eric Sedor</assignee>
                                    <reporter username="286047513@qq.com">&#20912;&#22253; &#29579;</reporter>
                        <labels>
                    </labels>
                <created>Fri, 7 Jan 2022 06:44:05 +0000</created>
                <updated>Tue, 8 Mar 2022 22:05:32 +0000</updated>
                            <resolved>Tue, 8 Mar 2022 22:05:32 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="4399494" author="eric.sedor" created="Tue, 8 Mar 2022 22:05:32 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
                            <comment id="4326006" author="eric.sedor" created="Mon, 31 Jan 2022 21:18:00 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=286047513%40qq.com&quot; class=&quot;user-hover&quot; rel=&quot;286047513@qq.com&quot;&gt;286047513@qq.com&lt;/a&gt;, are you able to provide the information I requested above?&lt;/p&gt;</comment>
                            <comment id="4280575" author="eric.sedor" created="Fri, 7 Jan 2022 15:56:01 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=286047513%40qq.com&quot; class=&quot;user-hover&quot; rel=&quot;286047513@qq.com&quot;&gt;286047513@qq.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for providing this.&lt;/p&gt;

&lt;p&gt;I&apos;ve created a secure &lt;a href=&quot;https://amphora.corp.mongodb.com/public/upload/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJmb2xkZXJfaWQiOiIxNTM2MTk2NjMwNzMiLCJleHAiOjE2NDQxNjI4Njl9.4TNUdzkNNItDdV9I8zLpwI8ykv_JFTEVBabQoNWe0ac&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload portal&lt;/a&gt; for you. Files uploaded to this portal are hosted on Box, are visible only to MongoDB employees, and are routinely deleted after some time.&lt;/p&gt;

&lt;p&gt;For a time period that includes the incident, would you please archive (tar or zip) and upload to that link:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;the mongod logs&lt;/li&gt;
	&lt;li&gt;the &lt;tt&gt;$dbpath/diagnostic.data&lt;/tt&gt; directory (the contents are described &lt;a href=&quot;https://docs.mongodb.com/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Any other information you have about actions performed on the cluster leading up to the crash could be helpful.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Eric&lt;/p&gt;</comment>
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                            <attachment id="353785" name="mongod.2022-01-06T06-00-31.mdmp" size="921257" author="286047513@qq.com" created="Fri, 7 Jan 2022 06:43:37 +0000"/>
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