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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-62692] Unexpected reboot corrupted wiredTiger files</title>
                <link>https://jira.mongodb.org/browse/SERVER-62692</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;There was an unexpectedly reboot on the server. And I don&apos;t have backups. and I tried to use &quot;-repair&quot; command&#160;but I got the same error that mentioned below, I also attached my wiredTiger files.&lt;/p&gt;

&lt;p&gt;Windows server 2016&lt;/p&gt;

&lt;p&gt;mongo version: v4.0.2&lt;/p&gt;



&lt;p&gt;2022-01-17T13:55:32.432+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Trying to start Windows service &apos;MongoDB&apos;&lt;br/&gt;
2022-01-17T13:55:32.474+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=11400 port=27017 dbpath=C:\data\db\ 64-bit host=CAI1-SV00075&lt;br/&gt;
2022-01-17T13:55:32.483+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; targetMinOS: Windows 7/Windows Server 2008 R2&lt;br/&gt;
2022-01-17T13:55:32.484+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v4.0.2&lt;br/&gt;
2022-01-17T13:55:32.496+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: fc1573ba18aee42f97a3bb13b67af7d837826b47&lt;br/&gt;
2022-01-17T13:55:32.505+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;br/&gt;
2022-01-17T13:55:32.518+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;br/&gt;
2022-01-17T13:55:32.519+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;br/&gt;
2022-01-17T13:55:32.522+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distmod: 2008plus-ssl&lt;br/&gt;
2022-01-17T13:55:32.529+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; distarch: x86_64&lt;br/&gt;
2022-01-17T13:55:32.533+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; target_arch: x86_64&lt;br/&gt;
2022-01-17T13:55:32.534+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: { service: true, systemLog: &lt;/p&gt;
{ destination: &quot;file&quot;, path: &quot;C:\Program Files\MongoDB\Server\4.0\loginstall.txt&quot; }
&lt;p&gt; }&lt;br/&gt;
2022-01-17T13:55:32.586+0200 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in C:\data\db\ created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;br/&gt;
2022-01-17T13:55:32.599+0200 I STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=3582M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),statistics_log=(wait=0),verbose=(recovery_progress),&lt;br/&gt;
2022-01-17T13:55:32.838+0200 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31803) &lt;span class=&quot;error&quot;&gt;&amp;#91;1642420532:837859&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;11400:140721342077392&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_turtle_read, 336: WiredTiger.turtle: fatal turtle file read error: WT_NOTFOUND: item not found Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1642420532:837859&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;11400:140721342077392&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_turtle_read, 336: WiredTiger.turtle: fatal turtle file read error: WT_NOTFOUND: item not found&lt;br/&gt;
2022-01-17T13:55:32.839+0200 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger error (-31804) &lt;span class=&quot;error&quot;&gt;&amp;#91;1642420532:838416&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;11400:140721342077392&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_panic, 523: the process must exit and restart: WT_PANIC: WiredTiger library panic Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1642420532:838416&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;11400:140721342077392&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: __wt_panic, 523: the process must exit and restart: WT_PANIC: WiredTiger library panic&lt;br/&gt;
2022-01-17T13:55:32.848+0200 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal Assertion 50853 at src\mongo\db\storage\wiredtiger\wiredtiger_util.cpp 401&lt;br/&gt;
2022-01-17T13:55:32.863+0200 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;***aborting after fassert() failure&lt;/p&gt;


&lt;p&gt;2022-01-17T13:56:06.575+0200 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Got signal: 22 (SIGABRT).&lt;br/&gt;
mongod.exe ...\src\mongo\util\stacktrace_windows.cpp(244) mongo::printStackTrace+0x67x&lt;br/&gt;
mongod.exe ...\src\mongo\util\signal_handlers_synchronous.cpp(182) mongo::`anonymous namespace&apos;::printSignalAndBacktrace+0x116x&lt;br/&gt;
mongod.exe ...\src\mongo\util\signal_handlers_synchronous.cpp(238) mongo::`anonymous namespace&apos;::abruptQuit+0x133x&lt;br/&gt;
ucrtbase.dll raise+0x487x&lt;br/&gt;
ucrtbase.dll abort+0x49x&lt;br/&gt;
mongod.exe ...\src\mongo\util\assert_util.cpp(145) mongo::fassertFailedWithLocation+0x385x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_util.cpp(401) mongo::`anonymous namespace&apos;::mdb_handle_error_with_startup_suppression+0x503x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\support\err.c(277) __eventv+0x897x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\support\err.c(331) __wt_err_func+0x42x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\support\err.c(538) __wt_panic+0x69x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\meta\meta_turtle.c(335) __wt_turtle_read+0x766x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\meta\meta_table.c(304) __wt_metadata_search+0x207x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\conn\conn_dhandle.c(48) __conn_dhandle_config_set+0x34x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\conn\conn_dhandle.c(443) __wt_conn_dhandle_open+0x117x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_dhandle.c(546) __wt_session_get_dhandle+0x278x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_dhandle.c(538) __wt_session_get_dhandle+0x475x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_dhandle.c(351) __wt_session_get_btree_ckpt+0x196x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\cursor\cur_file.c(801) __wt_curfile_open+0x462x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_api.c(516) __session_open_cursor_int+0x697x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_api.c(591) __wt_open_cursor+0x96x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\meta\meta_table.c(115) __wt_metadata_cursor+0x153x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\conn\conn_api.c(2737) wiredtiger_open+0x3462x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_kv_engine.cpp(168) mongo::`anonymous namespace&apos;::openWiredTiger+0x130x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_kv_engine.cpp(545) mongo::WiredTigerKVEngine::WiredTigerKVEngine+0x2423x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_init.cpp(106) mongo::`anonymous namespace&apos;::WiredTigerFactory::create+0x649x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\storage_engine_init.cpp(164) mongo::initializeStorageEngine+0x2485x&lt;br/&gt;
mongod.exe ...\src\mongo\db\db.cpp(344) mongo::`anonymous namespace&apos;::_initAndListen+0x1788x&lt;br/&gt;
mongod.exe ...\src\mongo\db\db.cpp(683) mongo::`anonymous namespace&apos;::initAndListen+0x39x&lt;br/&gt;
mongod.exe ...\src\mongo\util\ntservice.cpp(560) mongo::ntservice::initService+0x83x&lt;br/&gt;
sechost.dll LsaLookupFreeMemory+0x434x&lt;br/&gt;
KERNEL32.DLL BaseThreadInitThunk+0x20x&lt;br/&gt;
2022-01-17T13:56:06.599+0200 F CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; *** unhandled exception 0x0000000E at 0x00007FFC3D7B4F38, terminating&lt;br/&gt;
2022-01-17T13:56:06.600+0200 F CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; *** stack trace for unhandled exception:&lt;br/&gt;
2022-01-17T13:56:06.917+0200 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; KERNELBASE.dll RaiseException+0x104x&lt;br/&gt;
mongod.exe ...\src\mongo\util\signal_handlers_synchronous.cpp(239) mongo::`anonymous namespace&apos;::abruptQuit+0x157x&lt;br/&gt;
ucrtbase.dll raise+0x487x&lt;br/&gt;
ucrtbase.dll abort+0x49x&lt;br/&gt;
mongod.exe ...\src\mongo\util\assert_util.cpp(145) mongo::fassertFailedWithLocation+0x385x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_util.cpp(401) mongo::`anonymous namespace&apos;::mdb_handle_error_with_startup_suppression+0x503x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\support\err.c(277) __eventv+0x897x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\support\err.c(331) __wt_err_func+0x42x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\support\err.c(538) __wt_panic+0x69x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\meta\meta_turtle.c(335) __wt_turtle_read+0x766x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\meta\meta_table.c(304) __wt_metadata_search+0x207x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\conn\conn_dhandle.c(48) __conn_dhandle_config_set+0x34x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\conn\conn_dhandle.c(443) __wt_conn_dhandle_open+0x117x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_dhandle.c(546) __wt_session_get_dhandle+0x278x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_dhandle.c(538) __wt_session_get_dhandle+0x475x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_dhandle.c(351) __wt_session_get_btree_ckpt+0x196x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\cursor\cur_file.c(801) __wt_curfile_open+0x462x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_api.c(516) __session_open_cursor_int+0x697x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\session\session_api.c(591) __wt_open_cursor+0x96x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\meta\meta_table.c(115) __wt_metadata_cursor+0x153x&lt;br/&gt;
mongod.exe ...\src\third_party\wiredtiger\src\conn\conn_api.c(2737) wiredtiger_open+0x3462x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_kv_engine.cpp(168) mongo::`anonymous namespace&apos;::openWiredTiger+0x130x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_kv_engine.cpp(545) mongo::WiredTigerKVEngine::WiredTigerKVEngine+0x2423x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\wiredtiger\wiredtiger_init.cpp(106) mongo::`anonymous namespace&apos;::WiredTigerFactory::create+0x649x&lt;br/&gt;
mongod.exe ...\src\mongo\db\storage\storage_engine_init.cpp(164) mongo::initializeStorageEngine+0x2485x&lt;br/&gt;
mongod.exe ...\src\mongo\db\db.cpp(344) mongo::`anonymous namespace&apos;::_initAndListen+0x1788x&lt;br/&gt;
mongod.exe ...\src\mongo\db\db.cpp(683) mongo::`anonymous namespace&apos;::initAndListen+0x39x&lt;br/&gt;
mongod.exe ...\src\mongo\util\ntservice.cpp(560) mongo::ntservice::initService+0x83x&lt;br/&gt;
sechost.dll LsaLookupFreeMemory+0x434x&lt;br/&gt;
KERNEL32.DLL BaseThreadInitThunk+0x20x&lt;br/&gt;
2022-01-17T13:56:06.926+0200 I CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; writing minidump diagnostic file C:\Program Files\MongoDB\Server\4.2022-01-17T11-56-06.mdmp&lt;br/&gt;
2022-01-17T13:56:15.015+0200 F CONTROL &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; *** immediate exit due to unhandled exception&lt;/p&gt;</description>
                <environment></environment>
        <key id="1965235">SERVER-62692</key>
            <summary>Unexpected reboot corrupted wiredTiger files</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="edwin.zhou@mongodb.com">Edwin Zhou</assignee>
                                    <reporter username="ayman.mostafa@valeo.com">Ayman Mostafa</reporter>
                        <labels>
                    </labels>
                <created>Mon, 17 Jan 2022 14:33:00 +0000</created>
                <updated>Thu, 2 Jun 2022 16:45:25 +0000</updated>
                            <resolved>Tue, 22 Feb 2022 20:41:51 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="4369848" author="JIRAUSER1257066" created="Tue, 22 Feb 2022 20:41:52 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ayman.mostafa%40valeo.com&quot; class=&quot;user-hover&quot; rel=&quot;ayman.mostafa@valeo.com&quot;&gt;ayman.mostafa@valeo.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="4354233" author="JIRAUSER1257066" created="Mon, 14 Feb 2022 19:06:53 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ayman.mostafa%40valeo.com&quot; class=&quot;user-hover&quot; rel=&quot;ayman.mostafa@valeo.com&quot;&gt;ayman.mostafa@valeo.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please let us know if you&apos;ve been able to perform &lt;tt&gt;&amp;#45;&amp;#45;repair&lt;/tt&gt; on your node using the latest version of MongoDB?&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Edwin&lt;/p&gt;</comment>
                            <comment id="4325440" author="JIRAUSER1257066" created="Mon, 31 Jan 2022 18:27:41 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ayman.mostafa%40valeo.com&quot; class=&quot;user-hover&quot; rel=&quot;ayman.mostafa@valeo.com&quot;&gt;ayman.mostafa@valeo.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;If you are working off a replica set, the ideal resolution is to perform a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from an unaffected node.&lt;/p&gt;

&lt;p&gt;Otherwise, first make a complete copy of the database&apos;s $dbpath directory to safeguard so that you can work off of the current $dbpath. Please note that MongoDB 4.0.2 uses an outdated version of the &lt;tt&gt;--repair&lt;/tt&gt; command. Please reattempt &lt;a href=&quot;https://docs.mongodb.com/manual/reference/program/mongod/#cmdoption-mongod-repair&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongod --repair&lt;/tt&gt;&lt;/a&gt; using the latest version of MongoDB.&lt;/p&gt;

&lt;p&gt;In the event that a &lt;tt&gt;--repair&lt;/tt&gt; operation is unsuccessful, then please also provide:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;The logs leading up to the first occurrence of any issue&lt;/li&gt;
	&lt;li&gt;The logs of the repair operation.&lt;/li&gt;
	&lt;li&gt;The logs of any attempt to start mongod after the repair operation completed.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Best,&lt;br/&gt;
 Edwin&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="355358" name="wiredTiger.7z" size="5524" author="JIRAUSER1264413" created="Mon, 17 Jan 2022 14:32:53 +0000"/>
                    </attachments>
                <subtasks>
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