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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-62792] Mongo db suddnly stopped</title>
                <link>https://jira.mongodb.org/browse/SERVER-62792</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Mongo DB is stopped due to the below error (V&#160; db version v3.4.22)&lt;/p&gt;


&lt;p&gt;ned:0 docsExamined:230303 numYields:1799 reslen:44 locks:{ Global: &lt;/p&gt;
{ acquireCoun
t: \{ r: 3600 }
&lt;p&gt; }, Database: { acquireCount: &lt;/p&gt;
{ r: 1800 }
&lt;p&gt; }, Collection: &lt;/p&gt;
{ acquire
Count: \{ r: 1800 }
&lt;p&gt; } } protocol:op_query 181ms&lt;br/&gt;
2022-01-20T09:08:16.961+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; WiredTiger error (1) [16426696&lt;br/&gt;
96:961185]&lt;span class=&quot;error&quot;&gt;&amp;#91;9067:0x7fc3e689b700&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_SESSION.checkpoint: /dat&lt;br/&gt;
a/db/WiredTiger.turtle: handle-open: open: Operation not permitted&lt;br/&gt;
2022-01-20T09:08:16.961+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; WiredTiger error (1) [16426696&lt;br/&gt;
96:961779]&lt;span class=&quot;error&quot;&gt;&amp;#91;9067:0x7fc3e689b700&amp;#93;&lt;/span&gt;, checkpoint-server: checkpoint server error: Ope&lt;br/&gt;
ration not permitted&lt;br/&gt;
2022-01-20T09:08:16.962+0000 E STORAGE &lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; WiredTiger error (-31804) [164&lt;br/&gt;
2669696:961815]&lt;span class=&quot;error&quot;&gt;&amp;#91;9067:0x7fc3e689b700&amp;#93;&lt;/span&gt;, checkpoint-server: the process must exit a&lt;br/&gt;
nd restart: WT_PANIC: WiredTiger library panic&lt;br/&gt;
2022-01-20T09:08:16.964+0000 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; Fatal Assertion 28558 at src/m&lt;br/&gt;
ongo/db/storage/wiredtiger/wiredtiger_util.cpp 365&lt;br/&gt;
2022-01-20T09:08:16.964+0000 I - &lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;***aborting after fassert() failure&lt;/p&gt;


&lt;p&gt;2022-01-20T09:08:16.997+0000 F - &lt;span class=&quot;error&quot;&gt;&amp;#91;thread2&amp;#93;&lt;/span&gt; Got signal: 6 (Aborted).&lt;/p&gt;

&lt;p&gt;0x55817b338d41 0x55817b337f59 0x55817b33843d 0x7fc3ebca9890 0x7fc3eb8e4e97 0x7f&lt;br/&gt;
c3eb8e6801 0x55817a5c94e7 0x55817b03d266 0x55817a5d3b64 0x55817a5d3d89 0x55817a5&lt;br/&gt;
d3feb 0x55817bc99083 0x7fc3ebc9e6db 0x7fc3eb9c788f&lt;br/&gt;
----- BEGIN BACKTRACE -----&lt;br/&gt;
{&quot;backtrace&quot;:[&lt;/p&gt;
{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;15B2D41&quot;,&quot;s&quot;:&quot;_ZN5mongo15printStackTraceE
RSo&quot;}
&lt;p&gt;,{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;15B1F59&quot;},{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;15B243D&quot;},&lt;/p&gt;
{&quot;b&quot;
:&quot;7FC3EBC97000&quot;,&quot;o&quot;:&quot;12890&quot;}
&lt;p&gt;,{&quot;b&quot;:&quot;7FC3EB8A6000&quot;,&quot;o&quot;:&quot;3EE97&quot;,&quot;s&quot;:&quot;gsignal&quot;},&lt;/p&gt;
{&quot;b&quot;
:&quot;7FC3EB8A6000&quot;,&quot;o&quot;:&quot;40801&quot;,&quot;s&quot;:&quot;abort&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;8434E7&quot;,&quot;s&quot;:&quot;_
ZN5mongo32fassertFailedNoTraceWithLocationEiPKcj&quot;}
&lt;p&gt;,&lt;/p&gt;
{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;12B7
266&quot;}
&lt;p&gt;,{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;84DB64&quot;,&quot;s&quot;:&quot;__wt_eventv&quot;},&lt;/p&gt;
{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o
&quot;:&quot;84DD89&quot;,&quot;s&quot;:&quot;__wt_err&quot;}
&lt;p&gt;,{&quot;b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;84DFEB&quot;,&quot;s&quot;:&quot;__wt_panic&quot;},&lt;/p&gt;
{&quot;
b&quot;:&quot;558179D86000&quot;,&quot;o&quot;:&quot;1F13083&quot;}
&lt;p&gt;,{&quot;b&quot;:&quot;7FC3EBC97000&quot;,&quot;o&quot;:&quot;76DB&quot;},&lt;/p&gt;
{&quot;b&quot;:&quot;7FC3EB8A6
000&quot;,&quot;o&quot;:&quot;12188F&quot;,&quot;s&quot;:&quot;clone&quot;}
&lt;p&gt;],&quot;processInfo&quot;:{ &quot;mongodbVersion&quot; : &quot;3.4.22&quot;, &quot;gi&lt;br/&gt;
tVersion&quot; : &quot;aa313e18da568c4afd120f99e56d2da7d7fcdd58&quot;, &quot;compiledModules&quot; : [],&lt;br/&gt;
&quot;uname&quot; : &lt;/p&gt;
{ &quot;sysname&quot; : &quot;Linux&quot;, &quot;release&quot; : &quot;5.0.0-1016-azure&quot;, &quot;version&quot; : &quot;#1
7~18.04.1-Ubuntu SMP Thu Aug 15 15:58:09 UTC 2019&quot;, &quot;machine&quot; : &quot;x86_64&quot; }
&lt;p&gt;, &quot;som&lt;br/&gt;
ap&quot; : [ &lt;/p&gt;
{ &quot;b&quot; : &quot;558179D86000&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;847B3AF37716C2247DA2
89A43D9854E98053D28B&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FFE08F01000&quot;, &quot;path&quot; : &quot;linux-vdso.so.1&quot;, &quot;el
fType&quot; : 3, &quot;buildId&quot; : &quot;0CB39F0E4C242F82DC9F23AC25A7BCECFEC19D53&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7
FC3ECCBB000&quot;, &quot;path&quot; : &quot;/usr/lib/x86_64-linux-gnu/libssl.so.1.0.0&quot;, &quot;elfType&quot; :
3, &quot;buildId&quot; : &quot;0D054641049B9747C05D030262295DFDFDD3055D&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EC8780
00&quot;, &quot;path&quot; : &quot;/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0&quot;, &quot;elfType&quot; : 3, &quot;bu
ildId&quot; : &quot;9C228817BA6E0730F4FCCFAC6E033BD1E0C5620A&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EC670000&quot;, &quot;
path&quot; : &quot;/lib/x86_64-linux-gnu/librt.so.1&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;9826FBDF
57ED7D6965131074CB3C08B1009C1CD8&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EC46C000&quot;, &quot;path&quot; : &quot;/lib/x86_
64-linux-gnu/libdl.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;25AD56E902E23B490A9CCDB08A
9744D89CB95BCC&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EC0CE000&quot;, &quot;path&quot; : &quot;/lib/x86_64-linux-gnu/libm.
so.6&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;A33761AB8FB485311B3C85BF4253099D7CABE653&quot; }
&lt;p&gt;,&lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EBEB6000&quot;, &quot;path&quot; : &quot;/lib/x86_64-linux-gnu/libgcc_s.so.1&quot;, &quot;elfType
&quot; : 3, &quot;buildId&quot; : &quot;41BDC55C07D5E5B1D8AB38E2C19B1F535855E084&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EB
C97000&quot;, &quot;path&quot; : &quot;/lib/x86_64-linux-gnu/libpthread.so.0&quot;, &quot;elfType&quot; : 3, &quot;build
Id&quot; : &quot;28C6AADE70B2D40D1F0F3D0A1A0CAD1AB816448F&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3EB8A6000&quot;, &quot;pat
h&quot; : &quot;/lib/x86_64-linux-gnu/libc.so.6&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;B417C0BA7CC5
CF06D1D1BED6652CEDB9253C60D0&quot; }
&lt;p&gt;, &lt;/p&gt;
{ &quot;b&quot; : &quot;7FC3ECF23000&quot;, &quot;path&quot; : &quot;/lib64/ld-lin
ux-x86-64.so.2&quot;, &quot;elfType&quot; : 3, &quot;buildId&quot; : &quot;64DF1B961228382FE18684249ED800AB1DC
EAAD4&quot; }
&lt;p&gt; ] }}&lt;br/&gt;
 mongod(_ZN5mongo15printStackTraceERSo+0x41) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817b338d41&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(+0x15B1F59) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817b337f59&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(+0x15B243D) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817b33843d&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libpthread.so.0(+0x12890) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7fc3ebca9890&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libc.so.6(gsignal+0xC7) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7fc3eb8e4e97&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libc.so.6(abort+0x141) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7fc3eb8e6801&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(_ZN5mongo32fassertFailedNoTraceWithLocationEiPKcj+0x0) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817a5c94e7&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(+0x12B7266) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817b03d266&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(__wt_eventv+0x3D7) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817a5d3b64&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(__wt_err+0x9D) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817a5d3d89&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(__wt_panic+0x2E) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817a5d3feb&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(+0x1F13083) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x55817bc99083&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libpthread.so.0(+0x76DB) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7fc3ebc9e6db&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libc.so.6(clone+0x3F) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7fc3eb9c788f&amp;#93;&lt;/span&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="1967484">SERVER-62792</key>
            <summary>Mongo db suddnly stopped</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13204">Community Answered</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ahmad_atef@siliconexpert.com">ahmed atef</reporter>
                        <labels>
                    </labels>
                <created>Thu, 20 Jan 2022 15:30:27 +0000</created>
                <updated>Fri, 27 Oct 2023 15:56:25 +0000</updated>
                            <resolved>Sun, 23 Jan 2022 15:06:59 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="4308113" author="dmitry.agranat" created="Sun, 23 Jan 2022 15:06:45 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ahmad_atef%40siliconexpert.com&quot; class=&quot;user-hover&quot; rel=&quot;ahmad_atef@siliconexpert.com&quot;&gt;ahmad_atef@siliconexpert.com&lt;/a&gt;, MongoDB 3.4 has reached EOL in January 2020 and the SERVER project is for reporting bugs in the supported MongoDB server. We&apos;d like to encourage you to start by asking our community for help by posting on the &lt;a href=&quot;https://community.mongodb.com&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Developer Community Forums&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;That looks like a permissions issue. Please make sure that all the WiredTiger.* files in the database directory have the same owner, group, and permissions. In other words, they look the same in ls -l apart from file size and date.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Dima&lt;/p&gt;</comment>
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