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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-65812] mongos can&apos;t working now</title>
                <link>https://jira.mongodb.org/browse/SERVER-65812</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;mongos failed to run the command&#65292;likes: show dbs , db.test.insert({&quot;aa&quot;:1})&#65292;sh.status()&#65292;can only run the command likes&#65306;sh.setBalancerState(true)&#65292;sh.getBalancerState()&lt;br/&gt;
but the mongo shard and mongo config is working good&#65292;and can run above of command&#12290;&lt;/font&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="2028717">SERVER-65812</key>
            <summary>mongos can&apos;t working now</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="chris.kelly@mongodb.com">Chris Kelly</assignee>
                                    <reporter username="15201915261@163.com">rank rao</reporter>
                        <labels>
                    </labels>
                <created>Wed, 20 Apr 2022 09:11:36 +0000</created>
                <updated>Tue, 17 May 2022 18:51:59 +0000</updated>
                            <resolved>Tue, 17 May 2022 18:51:59 +0000</resolved>
                                    <version>5.0.5</version>
                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="4554186" author="JIRAUSER1265262" created="Tue, 17 May 2022 18:51:50 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=15201915261%40163.com&quot; class=&quot;user-hover&quot; rel=&quot;15201915261@163.com&quot;&gt;15201915261@163.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Christopher&lt;/p&gt;</comment>
                            <comment id="4536336" author="JIRAUSER1265262" created="Mon, 9 May 2022 19:16:04 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=15201915261%40163.com&quot; class=&quot;user-hover&quot; rel=&quot;15201915261@163.com&quot;&gt;15201915261@163.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;elaborate further what command is failing to run for you, but is working on the config server and mongod&apos;s?&lt;/li&gt;
	&lt;li&gt;Archive (tar or zip) the mongos.log file and the&#160;&lt;tt&gt;$dbpath/diagnostic.data&lt;/tt&gt;&#160;directory (the contents are described&#160;&lt;a href=&quot;https://docs.mongodb.com/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;) and upload them to this&#160;&lt;a href=&quot;https://amphora.corp.mongodb.com/public/upload/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJmb2xkZXJfaWQiOiIxNjE1MTE1NzgzODYiLCJleHAiOjE2NTMyNTEwOTZ9.hb4y3ZNaFtky3DW4aodMRE9Uwxv31gnGENJ1R6Gltsg&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;support uploader&lt;/a&gt;&#160;location?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Regards,&lt;br/&gt;
Christopher&lt;/p&gt;</comment>
                            <comment id="4500959" author="JIRAUSER1265262" created="Fri, 22 Apr 2022 20:27:02 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=15201915261%40163.com&quot; class=&quot;user-hover&quot; rel=&quot;15201915261@163.com&quot;&gt;15201915261@163.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I attempted running the commands you mentioned on a mongos in a v5.0.5 and v5.0.6 replicaset with 1 shard and 3 nodes, and am not sure what issue you&apos;re having. All mentioned commands work on the mongos, and the insert is visible on the test database after running it.&lt;/p&gt;

&lt;p&gt;To get more information, could you please:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;elaborate further what command is failing to run for you, but is working on the config server and mongod&apos;s?&lt;/li&gt;
	&lt;li&gt;Archive (tar or zip) the mongos.log file and the &lt;tt&gt;$dbpath/diagnostic.data&lt;/tt&gt; directory (the contents are described &lt;a href=&quot;https://docs.mongodb.com/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;) and upload them to this &lt;a href=&quot;https://amphora.corp.mongodb.com/public/upload/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJmb2xkZXJfaWQiOiIxNjE1MTE1NzgzODYiLCJleHAiOjE2NTMyNTEwOTZ9.hb4y3ZNaFtky3DW4aodMRE9Uwxv31gnGENJ1R6Gltsg&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;support uploader&lt;/a&gt; location?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time.&lt;/p&gt;

&lt;p&gt;Regards,&lt;/p&gt;

&lt;p&gt;Christopher&lt;/p&gt;</comment>
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