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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-68395] Unable to update mongod package due to Cloudfront country block</title>
                <link>https://jira.mongodb.org/browse/SERVER-68395</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;today I wanted to update our Mongo instances which were installed by an Ubuntu package.&lt;/p&gt;

&lt;p&gt;Unfortantly the package is getting an HTTP 403 because our country seems to be block by Cloudfront.&lt;/p&gt;

&lt;p&gt;The servers and IPs are in Germany!&lt;br/&gt;
Could you have a look in your Cloudfront settings. We are currently unable to update our Mongo instances due to Cloudfronts restrictions.&lt;/p&gt;
&lt;p/&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;lt;TITLE&amp;gt;ERROR: The request could not be satisfied&amp;lt;/TITLE&amp;gt; &amp;lt;/HEAD&amp;gt;&amp;lt;BODY&amp;gt; &amp;lt;H1&amp;gt;&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;403&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; ERROR&amp;lt;/H1&amp;gt; &amp;lt;H2&amp;gt;The request could not be satisfied.&amp;lt;/H2&amp;gt; &amp;lt;HR noshade size=&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;1px&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;gt; The Amazon CloudFront distribution is configured to block access from your country. We can&apos;t connect to the server &lt;/span&gt;&lt;span style=&quot;color: #006699; font-weight: bold; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;for&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;color: #006699; font-weight: bold; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;this&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; app or website at &lt;/span&gt;&lt;span style=&quot;color: #006699; font-weight: bold; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;this&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. &amp;lt;BR clear=&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;all&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;gt; If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent &lt;/span&gt;&lt;span style=&quot;color: #006699; font-weight: bold; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;this&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; error by reviewing the CloudFront documentation. &amp;lt;BR clear=&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;all&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;gt; &amp;lt;HR noshade size=&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;1px&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;gt; &amp;lt;PRE&amp;gt; Generated by cloudfront (CloudFront) Request ID: UwMC-pqDDB8P0h8LclGMBg-WYGTULFIhk3REZcEpbln3mLe_RZas1A==&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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&lt;p/&gt;
&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thank you very much.&lt;/p&gt;

&lt;p&gt;Felix&lt;/p&gt;</description>
                <environment></environment>
        <key id="2101536">SERVER-68395</key>
            <summary>Unable to update mongod package due to Cloudfront country block</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="chris.kelly@mongodb.com">Chris Kelly</assignee>
                                    <reporter username="mongo@felixgertz.de">Felix Gertz</reporter>
                        <labels>
                    </labels>
                <created>Thu, 28 Jul 2022 14:45:54 +0000</created>
                <updated>Tue, 23 Aug 2022 00:43:08 +0000</updated>
                            <resolved>Tue, 23 Aug 2022 00:43:08 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="4768957" author="JIRAUSER1265262" created="Tue, 23 Aug 2022 00:42:57 +0000"  >&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;</comment>
                            <comment id="4715236" author="JIRAUSER1265262" created="Fri, 29 Jul 2022 18:33:52 +0000"  >&lt;p&gt;Hi Felix,&lt;/p&gt;

&lt;p&gt;I am not sure why you can&apos;t access this. Specifically, I am able to connect from a German IP address and run curl on both powershell and ubuntu successfully. Are you able to try again? &lt;/p&gt;


</comment>
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