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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-70968] mongodb 4.4 balance not completed more than 48hours for one collection</title>
                <link>https://jira.mongodb.org/browse/SERVER-70968</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;1&#12289;balance status&lt;br/&gt;
  active mongoses:&lt;br/&gt;
        &quot;4.4.12&quot; : 6&lt;br/&gt;
  autosplit:&lt;br/&gt;
        Currently enabled: yes&lt;br/&gt;
  balancer:&lt;br/&gt;
        Currently enabled:  no&lt;br/&gt;
        Currently running:  yes&lt;br/&gt;
                Balancer active window is set between 00:00 and 06:00 server local time&lt;br/&gt;
        Collections with active migrations: &lt;br/&gt;
                call.CallManHourReport started at Sat Oct 29 2022 16:05:15 GMT+0800 (CST)&lt;br/&gt;
        Failed balancer rounds in last 5 attempts:  0&lt;br/&gt;
        Migration Results for the last 24 hours: &lt;br/&gt;
                No recent migrations&lt;/p&gt;

&lt;p&gt;2&#12289;locks &amp;amp; migrations&lt;br/&gt;
mongos&amp;gt; db.locks.find({_id:&quot;call.CallManHourReport&quot;})&lt;/p&gt;
{ &quot;_id&quot; : &quot;call.CallManHourReport&quot;, &quot;state&quot; : 2, &quot;process&quot; : &quot;ConfigServer&quot;, &quot;ts&quot; : ObjectId(&quot;62c3a7acc5b092293290dbb3&quot;), &quot;when&quot; : ISODate(&quot;2022-10-29T08:05:15.379Z&quot;), &quot;who&quot; : &quot;ConfigServer:Balancer&quot;, &quot;why&quot; : &quot;Migrating chunk(s) in collection call.CallManHourReport&quot; }

&lt;p&gt;mongos&amp;gt; db.migrations.find();&lt;br/&gt;
{ &quot;_id&quot; : ObjectId(&quot;635cdebbc5b09229324072cb&quot;), &quot;ns&quot; : &quot;call.CallManHourReport&quot;, &quot;min&quot; : { &quot;code&quot; : &lt;/p&gt;
{ &quot;$minKey&quot; : 1 }
&lt;p&gt;, &quot;reportDate&quot; : &lt;/p&gt;
{ &quot;$minKey&quot; : 1 }
&lt;p&gt; }, &quot;max&quot; : &lt;/p&gt;
{ &quot;code&quot; : &quot;-1&quot;, &quot;reportDate&quot; : ISODate(&quot;2022-06-28T08:00:00Z&quot;) }
&lt;p&gt;, &quot;fromShard&quot; : &quot;shard3&quot;, &quot;toShard&quot; : &quot;shard2&quot;, &quot;chunkVersion&quot; : [ Timestamp(155, 0), ObjectId(&quot;62a97d167e80b2794633c81e&quot;) ], &quot;waitForDelete&quot; : false, &quot;forceJumbo&quot; : &quot;doNotForceJumbo&quot; }&lt;br/&gt;
mongos&amp;gt; &lt;/p&gt;

&lt;p&gt;3&#12289;shard3 log&lt;br/&gt;
{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:15.393+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;MIGRATE&quot;,  &quot;id&quot;:22016,   &quot;ctx&quot;:&quot;MoveChunk&quot;,&quot;msg&quot;:&quot;Starting chunk migration donation&quot;,&quot;attr&quot;:{&quot;requestParameters&quot;:&quot;ns: call.CallManHourReport, [&lt;/p&gt;
{ code: MinKey, reportDate: MinKey }
&lt;p&gt;, &lt;/p&gt;
{ code: \&quot;-1\&quot;, reportDate: new Date(1656403200000) }
&lt;p&gt;), fromShard: shard3, toShard: shard2&quot;,&quot;collectionEpoch&quot;:&lt;/p&gt;
{&quot;$oid&quot;:&quot;62a97d167e80b2794633c81e&quot;}
&lt;p&gt;}}&lt;/p&gt;

&lt;p&gt;{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:15.397+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;SHARDING&quot;, &quot;id&quot;:22080,   &quot;ctx&quot;:&quot;MoveChunk&quot;,&quot;msg&quot;:&quot;About to log metadata event&quot;,&quot;attr&quot;:{&quot;namespace&quot;:&quot;changelog&quot;,&quot;event&quot;:{&quot;_id&quot;:&quot;srvdb307.yto.cloud:21003-2022-10-29T16:05:15.397+08:00-635cdebb9d1133e1bb27584a&quot;,&quot;server&quot;:&quot;srvdb307.yto.cloud:21003&quot;,&quot;shard&quot;:&quot;shard3&quot;,&quot;clientAddr&quot;:&quot;&quot;,&quot;time&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T08:05:15.397Z&quot;}
&lt;p&gt;,&quot;what&quot;:&quot;moveChunk.start&quot;,&quot;ns&quot;:&quot;call.CallManHourReport&quot;,&quot;details&quot;:{&quot;min&quot;:{&quot;code&quot;:&lt;/p&gt;
{&quot;$minKey&quot;:1}
&lt;p&gt;,&quot;reportDate&quot;:{&quot;$minKey&quot;:1}},&quot;max&quot;:{&quot;code&quot;:&quot;-1&quot;,&quot;reportDate&quot;:{&quot;$date&quot;:&quot;2022-06-28T08:00:00.000Z&quot;}},&quot;from&quot;:&quot;shard3&quot;,&quot;to&quot;:&quot;shard2&quot;}}}}&lt;/p&gt;


&lt;p&gt;{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:21.896+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;SHARDING&quot;, &quot;id&quot;:21993,   &quot;ctx&quot;:&quot;MoveChunk&quot;,&quot;msg&quot;:&quot;moveChunk data transfer progress&quot;,&quot;attr&quot;:{&quot;response&quot;:{&quot;waited&quot;:true,&quot;active&quot;:true,&quot;sessionId&quot;:&quot;shard3_shard2_635cdebb9d1133e1bb2758a4&quot;,&quot;ns&quot;:&quot;call.CallManHourReport&quot;,&quot;from&quot;:&quot;shard3/mongo31.prd.db:21003,mongo33.prd.db:21003,mongo90.prd.db:21003&quot;,&quot;fromShardId&quot;:&quot;shard3&quot;,&quot;min&quot;:{&quot;code&quot;:&lt;/p&gt;
{&quot;$minKey&quot;:1}
&lt;p&gt;,&quot;reportDate&quot;:{&quot;$minKey&quot;:1}},&quot;max&quot;:{&quot;code&quot;:&quot;-1&quot;,&quot;reportDate&quot;:{&quot;$date&quot;:&quot;2022-06-28T08:00:00.000Z&quot;}},&quot;shardKeyPattern&quot;:&lt;/p&gt;
{&quot;code&quot;:1.0,&quot;reportDate&quot;:1.0}
&lt;p&gt;,&quot;supportsCriticalSectionDuringCatchUp&quot;:true,&quot;state&quot;:&quot;ready&quot;,&quot;counts&quot;:&lt;/p&gt;
{&quot;cloned&quot;:0,&quot;clonedBytes&quot;:0,&quot;catchup&quot;:0,&quot;steady&quot;:0}
&lt;p&gt;,&quot;ok&quot;:1.0,&quot;$gleStats&quot;:{&quot;lastOpTime&quot;:{&quot;ts&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030715,&quot;i&quot;:5211}},&quot;t&quot;:10},&quot;electionId&quot;:{&quot;$oid&quot;:&quot;7fffffff000000000000000a&quot;}},&quot;lastCommittedOpTime&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030721,&quot;i&quot;:6665}},&quot;$configServerState&quot;:{&quot;opTime&quot;:{&quot;ts&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030721,&quot;i&quot;:4717}},&quot;t&quot;:10}},&quot;$clusterTime&quot;:{&quot;clusterTime&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030721,&quot;i&quot;:6954}},&quot;signature&quot;:{&quot;hash&quot;:{&quot;$binary&quot;:{&quot;base64&quot;:&quot;AAAAAAAAAAAAAAAAAAAAAAAAAAA=&quot;,&quot;subType&quot;:&quot;0&quot;}},&quot;keyId&quot;:0}},&quot;operationTime&quot;:{&quot;$timestamp&quot;:&lt;/p&gt;
{&quot;t&quot;:1667030721,&quot;i&quot;:6855}
&lt;p&gt;}},&quot;memoryUsedBytes&quot;:0,&quot;docsRemainingToClone&quot;:0}}&lt;/p&gt;


&lt;p&gt;{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T21:56:14.717+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;SHARDING&quot;, &quot;id&quot;:21993,   &quot;ctx&quot;:&quot;MoveChunk&quot;,&quot;msg&quot;:&quot;moveChunk data transfer progress&quot;,&quot;attr&quot;:{&quot;response&quot;:{&quot;waited&quot;:true,&quot;active&quot;:true,&quot;sessionId&quot;:&quot;shard3_shard2_635cdebb9d1133e1bb2758a4&quot;,&quot;ns&quot;:&quot;call.CallManHourReport&quot;,&quot;from&quot;:&quot;shard3/mongo31:21003,mongo33:21003,mongo90:21003&quot;,&quot;fromShardId&quot;:&quot;shard3&quot;,&quot;min&quot;:{&quot;code&quot;:&lt;/p&gt;
{&quot;$minKey&quot;:1}
&lt;p&gt;,&quot;reportDate&quot;:{&quot;$minKey&quot;:1}},&quot;max&quot;:{&quot;code&quot;:&quot;-1&quot;,&quot;reportDate&quot;:{&quot;$date&quot;:&quot;2022-06-28T08:00:00.000Z&quot;}},&quot;shardKeyPattern&quot;:&lt;/p&gt;
{&quot;code&quot;:1.0,&quot;reportDate&quot;:1.0}
&lt;p&gt;,&quot;supportsCriticalSectionDuringCatchUp&quot;:true,&quot;state&quot;:&quot;ready&quot;,&quot;counts&quot;:&lt;/p&gt;
{&quot;cloned&quot;:0,&quot;clonedBytes&quot;:0,&quot;catchup&quot;:0,&quot;steady&quot;:0}
&lt;p&gt;,&quot;ok&quot;:1.0,&quot;$gleStats&quot;:{&quot;lastOpTime&quot;:{&quot;ts&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030715,&quot;i&quot;:5211}},&quot;t&quot;:10},&quot;electionId&quot;:{&quot;$oid&quot;:&quot;7fffffff000000000000000a&quot;}},&quot;lastCommittedOpTime&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667051774,&quot;i&quot;:1151}},&quot;$configServerState&quot;:{&quot;opTime&quot;:{&quot;ts&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667051774,&quot;i&quot;:1105}},&quot;t&quot;:10}},&quot;$clusterTime&quot;:{&quot;clusterTime&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667051774,&quot;i&quot;:1165}},&quot;signature&quot;:{&quot;hash&quot;:{&quot;$binary&quot;:{&quot;base64&quot;:&quot;AAAAAAAAAAAAAAAAAAAAAAAAAAA=&quot;,&quot;subType&quot;:&quot;0&quot;}},&quot;keyId&quot;:0}},&quot;operationTime&quot;:{&quot;$timestamp&quot;:&lt;/p&gt;
{&quot;t&quot;:1667051774,&quot;i&quot;:1163}
&lt;p&gt;}},&quot;memoryUsedBytes&quot;:0,&quot;docsRemainingToClone&quot;:0}}&lt;/p&gt;


&lt;p&gt;4&#12289;shard2 log&lt;br/&gt;
&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:15.890+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;MIGRATE&quot;,  &quot;id&quot;:22000,   &quot;ctx&quot;:&quot;migrateThread&quot;,&quot;msg&quot;:&quot;Starting receiving end of chunk migration&quot;,&quot;attr&quot;:{&quot;chunkMin&quot;:{&quot;code&quot;:&lt;/p&gt;
{&quot;$minKey&quot;:1}
&lt;p&gt;,&quot;reportDate&quot;:{&quot;$minKey&quot;:1}},&quot;chunkMax&quot;:{&quot;code&quot;:&quot;-1&quot;,&quot;reportDate&quot;:{&quot;$date&quot;:&quot;2022-06-28T08:00:00.000Z&quot;}},&quot;namespace&quot;:&quot;call.CallManHourReport&quot;,&quot;fromShard&quot;:&quot;shard3&quot;,&quot;epoch&quot;:&lt;/p&gt;
{&quot;$oid&quot;:&quot;62a97d167e80b2794633c81e&quot;}
&lt;p&gt;,&quot;sessionId&quot;:&quot;shard3_shard2_635cdebb9d1133e1bb2758a4&quot;,&quot;migrationId&quot;:{&quot;uuid&quot;:{&quot;$uuid&quot;:&quot;b9839ef9-7e7b-4567-9c63-d88db8847b68&quot;}}}}&lt;/p&gt;

&lt;p&gt;{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:16.664+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;MIGRATE&quot;,  &quot;id&quot;:22001,   &quot;ctx&quot;:&quot;migrateThread&quot;,&quot;msg&quot;:&quot;Migration paused because the requested range overlaps with a range already scheduled for deletion&quot;,&quot;attr&quot;:{&quot;namespace&quot;:&quot;call.CallManHourReport&quot;,&quot;range&quot;:&quot;[&lt;/p&gt;
{ code: MinKey, reportDate: MinKey }
&lt;p&gt;, &lt;/p&gt;
{ code: \&quot;-1\&quot;, reportDate: new Date(1656403200000) }
&lt;p&gt;)&quot;,&quot;migrationId&quot;:{&quot;uuid&quot;:{&quot;$uuid&quot;:&quot;b9839ef9-7e7b-4567-9c63-d88db8847b68&quot;}}}}&lt;br/&gt;
{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:16.664+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;MIGRATE&quot;,  &quot;id&quot;:21919,   &quot;ctx&quot;:&quot;migrateThread&quot;,&quot;msg&quot;:&quot;Waiting for deletion of orphans&quot;,&quot;attr&quot;:{&quot;namespace&quot;:&quot;call.CallManHourReport&quot;,&quot;orphanRange&quot;:{&quot;min&quot;:{&quot;code&quot;:&lt;/p&gt;
{&quot;$minKey&quot;:1}
&lt;p&gt;,&quot;reportDate&quot;:{&quot;$minKey&quot;:1}},&quot;max&quot;:{&quot;code&quot;:&quot;-1&quot;,&quot;reportDate&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-06-28T08:00:00.000Z&quot;}
&lt;p&gt;}}}}&lt;/p&gt;

&lt;p&gt;{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:16.886+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;COMMAND&quot;,  &quot;id&quot;:51803,   &quot;ctx&quot;:&quot;conn1452484&quot;,&quot;msg&quot;:&quot;Slow query&quot;,&quot;attr&quot;:{&quot;type&quot;:&quot;command&quot;,&quot;ns&quot;:&quot;admin.$cmd&quot;,&quot;command&quot;:{&quot;_recvChunkStatus&quot;:&quot;call.CallManHourReport&quot;,&quot;waitForSteadyOrDone&quot;:true,&quot;sessionId&quot;:&quot;shard3_shard2_635cdebb9d1133e1bb2758a4&quot;,&quot;$clusterTime&quot;:{&quot;clusterTime&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030715,&quot;i&quot;:5217}},&quot;signature&quot;:{&quot;hash&quot;:{&quot;$binary&quot;:{&quot;base64&quot;:&quot;SxYdDiYZbqc2ggOGyZw1Z99ZbBY=&quot;,&quot;subType&quot;:&quot;0&quot;}},&quot;keyId&quot;:7124137948378824973}},&quot;$configServerState&quot;:{&quot;opTime&quot;:{&quot;ts&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030715,&quot;i&quot;:3523}},&quot;t&quot;:10}},&quot;$db&quot;:&quot;admin&quot;},&quot;numYields&quot;:0,&quot;reslen&quot;:806,&quot;locks&quot;:{},&quot;protocol&quot;:&quot;op_msg&quot;,&quot;durationMillis&quot;:1000}}&lt;/p&gt;

&lt;p&gt;{&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-10-29T16:05:17.888+08:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;I&quot;,  &quot;c&quot;:&quot;COMMAND&quot;,  &quot;id&quot;:51803,   &quot;ctx&quot;:&quot;conn1452484&quot;,&quot;msg&quot;:&quot;Slow query&quot;,&quot;attr&quot;:{&quot;type&quot;:&quot;command&quot;,&quot;ns&quot;:&quot;admin.$cmd&quot;,&quot;command&quot;:{&quot;_recvChunkStatus&quot;:&quot;call.CallManHourReport&quot;,&quot;waitForSteadyOrDone&quot;:true,&quot;sessionId&quot;:&quot;shard3_shard2_635cdebb9d1133e1bb2758a4&quot;,&quot;$clusterTime&quot;:{&quot;clusterTime&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030716,&quot;i&quot;:4993}},&quot;signature&quot;:{&quot;hash&quot;:{&quot;$binary&quot;:{&quot;base64&quot;:&quot;VPtuOvnu6X7WSDrWmYIqsa1sMoU=&quot;,&quot;subType&quot;:&quot;0&quot;}},&quot;keyId&quot;:7124137948378824973}},&quot;$configServerState&quot;:{&quot;opTime&quot;:{&quot;ts&quot;:{&quot;$timestamp&quot;:{&quot;t&quot;:1667030715,&quot;i&quot;:3523}},&quot;t&quot;:10}},&quot;$db&quot;:&quot;admin&quot;},&quot;numYields&quot;:0,&quot;reslen&quot;:806,&quot;locks&quot;:{},&quot;protocol&quot;:&quot;op_msg&quot;,&quot;durationMillis&quot;:1001}}&lt;/p&gt;


</description>
                <environment></environment>
        <key id="2170238">SERVER-70968</key>
            <summary>mongodb 4.4 balance not completed more than 48hours for one collection</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="yuan.fang@mongodb.com">Yuan Fang</assignee>
                                    <reporter username="601290552@qq.com">jing xu</reporter>
                        <labels>
                    </labels>
                <created>Mon, 31 Oct 2022 05:47:17 +0000</created>
                <updated>Tue, 1 Nov 2022 01:48:37 +0000</updated>
                            <resolved>Mon, 31 Oct 2022 19:46:22 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="4942807" author="601290552@qq.com" created="Tue, 1 Nov 2022 01:48:37 +0000"  >&lt;p&gt;call.CallManHourReport started at Sat Oct 29 2022 16:05:15 GMT+0800 (CST)&lt;/p&gt;</comment>
                            <comment id="4941929" author="JIRAUSER1270794" created="Mon, 31 Oct 2022 19:45:53 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=601290552%40qq.com&quot; class=&quot;user-hover&quot; rel=&quot;601290552@qq.com&quot;&gt;601290552@qq.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for your report. From the balancer status that you provided, it seems the balancer hasn&apos;t been enabled.&#160;&#160;&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;balancer:&lt;br/&gt;
Currently enabled: no&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;Could you check if the balancer is enabled and see if enabling it would solve the issue?&lt;/p&gt;

&lt;p&gt;For this issue, we&apos;d like to encourage you to start by asking our community for help by posting on the &lt;a href=&quot;https://www.mongodb.com/community/forums&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Developer Community Forums&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;If the discussion there leads you to suspect a bug in the MongoDB server, then we&apos;d want to investigate it as a possible bug here in the SERVER project.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Yuan&lt;/p&gt;</comment>
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