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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-71116] Because of I/O device error, unable to run the request.</title>
                <link>https://jira.mongodb.org/browse/SERVER-71116</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hi, using Mongod:&lt;/p&gt;

&lt;p&gt;Version: 4.0.10&lt;/p&gt;

&lt;p&gt;OS: windows 10&#160;&lt;/p&gt;

&lt;p&gt;Question:&lt;/p&gt;

&lt;p&gt;&#160;Running a few days, get an error:&lt;/p&gt;

&lt;p&gt;: WT_ERROR: non-specific WiredTiger error Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1667750110:490114&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;2276:140704377298992&amp;#93;&lt;/span&gt;,&#160;&lt;br/&gt;
WT_SESSION.log_flush: __win_file_sync, 375: C:\Program Files (x86)\xxx\mongodb\data\journal\WiredTigerLog.0000000003 handle-sync: FlushFileBuffers: &#30001;&#20110; I/O &#35774;&#22791;&#38169;&#35823;&#65292;&#26080;&#27861;&#36816;&#34892;&#27492;&#39033;&#35831;&#27714;&#12290;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Any ideas? Looking forward for your reply.&lt;/p&gt;</description>
                <environment></environment>
        <key id="2176074">SERVER-71116</key>
            <summary>Because of I/O device error, unable to run the request.</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="chris.kelly@mongodb.com">Chris Kelly</assignee>
                                    <reporter username="1486633149@qq.com">GRH FEF</reporter>
                        <labels>
                    </labels>
                <created>Mon, 7 Nov 2022 04:13:34 +0000</created>
                <updated>Tue, 8 Nov 2022 03:25:14 +0000</updated>
                            <resolved>Mon, 7 Nov 2022 08:23:01 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="4961828" author="JIRAUSER1271733" created="Tue, 8 Nov 2022 03:25:14 +0000"  >&lt;p&gt;Thx.&lt;/p&gt;</comment>
                            <comment id="4958335" author="JIRAUSER1265262" created="Mon, 7 Nov 2022 08:18:43 +0000"  >&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;This error looks like it occurred due to the WiredTiger journal being unable to correctly flush its data to disk, and it seems unclear why. Generally, this invariant has suggested disk or other system level issues in the past. You can check out &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-40204&quot; title=&quot;: WT_ERROR: non-specific WiredTiger error&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-40204&quot;&gt;&lt;del&gt;SERVER-40204&lt;/del&gt;&lt;/a&gt; which appears to be similar. You can also check out &lt;a href=&quot;https://jira.mongodb.org/issues/?jql=text%20~%20%22invariant%2031802%22%20and%20project%20%3D%20%22Core%20Server%22%20&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;this search filter&lt;/a&gt; for more broad information about WiredTiger errors like this as well.&lt;/p&gt;

&lt;p&gt;MongoDB 4.0 &lt;a href=&quot;https://www.mongodb.com/support-policy/legacy&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;reached end of life in April 2022&lt;/a&gt; and is no longer supported, so I&apos;m going to go ahead and close this for now. If your issues persist on a supported version, please come back to the ticket and submit:&lt;/p&gt;

&lt;p&gt;For each node in the replica set spanning a time period that includes the incident, an archive (tar or zip) to the ticket:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;the mongod logs&lt;/li&gt;
	&lt;li&gt;the &lt;tt&gt;$dbpath/diagnostic.data&lt;/tt&gt; directory (the contents are described &lt;a href=&quot;https://docs.mongodb.com/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Regards,&lt;br/&gt;
Christopher&lt;/p&gt;</comment>
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                        <customfieldname>Steps To Reproduce</customfieldname>
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                            <customfieldvalue>&lt;p&gt;WT_SESSION.log_flush: __win_file_sync, 375: C:\Program Files (x86)\xxx\mongodb\data\journal\WiredTigerLog.0000000003 handle-sync: FlushFileBuffers: &#30001;&#20110; I/O &#35774;&#22791;&#38169;&#35823;&#65292;&#26080;&#27861;&#36816;&#34892;&#27492;&#39033;&#35831;&#27714;&#12290; &lt;br/&gt;
: WT_ERROR: non-specific WiredTiger error Raw: &lt;span class=&quot;error&quot;&gt;&amp;#91;1667750110:490114&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;2276:140704377298992&amp;#93;&lt;/span&gt;,&#160;&lt;br/&gt;
WT_SESSION.log_flush: __win_file_sync, 375: C:\Program Files (x86)\xxx\mongodb\data\journal\WiredTigerLog.0000000003 handle-sync: FlushFileBuffers: &#30001;&#20110; I/O &#35774;&#22791;&#38169;&#35823;&#65292;&#26080;&#27861;&#36816;&#34892;&#27492;&#39033;&#35831;&#27714;&#12290; &lt;br/&gt;
: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2022-11-06T23:55:24.200+0800 F - &#160; &#160; &#160; &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; Invariant failure: _waitUntilDurableSession-&amp;gt;log_flush(_waitUntilDurableSession, &quot;sync=on&quot;) resulted in status UnknownError: -31802: WT_ERROR: non-specific WiredTiger error at src\mongo\db\storage\wiredtiger\wiredtiger_session_cache.cpp 305&lt;br/&gt;
2022-11-06T23:55:24.201+0800 F - &#160; &#160; &#160; &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt;&#160;&lt;/p&gt;

&lt;p&gt;***aborting after invariant() failure&lt;/p&gt;


&lt;p&gt;2022-11-06T23:55:40.910+0800 F - &#160; &#160; &#160; &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; Got signal: 22 (SIGABRT).&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\util\stacktrace_windows.cpp(247) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; mongo::printStackTrace+0x43&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\util\signal_handlers_synchronous.cpp(184) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::`anonymous namespace&apos;::printSignalAndBacktrace+0x74&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\util\signal_handlers_synchronous.cpp(240) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::`anonymous namespace&apos;::abruptQuit+0x85&lt;br/&gt;
ucrtbase.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; raise+0x1e8&lt;br/&gt;
ucrtbase.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; abort+0x31&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\util\assert_util.cpp(129) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::invariantOKFailed+0x228&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\db\storage\wiredtiger\wiredtiger_session_cache.cpp(305) &#160; &#160; &#160; &#160; &#160; &#160;mongo::WiredTigerSessionCache::waitUntilDurable+0x39a&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\db\storage\wiredtiger\wiredtiger_kv_engine.cpp(252) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::WiredTigerKVEngine::WiredTigerJournalFlusher::run+0x29e&lt;br/&gt;
mongod.exe &#160; &#160;...\src\mongo\util\background.cpp(153) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; mongo::BackgroundJob::jobBody+0x131&lt;br/&gt;
mongod.exe &#160; &#160;c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread(247) &#160;std::_LaunchPad&amp;lt;std::unique_ptr&amp;lt;std::tuple&amp;lt;&amp;lt;lambda_8929d5e2502e4de5883694c1a7a329eb&amp;gt; &amp;gt;,std::default_delete&amp;lt;std::tuple&amp;lt;&amp;lt;lambda_8929d5e2502e4de5883694c1a7a329eb&amp;gt; &amp;gt; &amp;gt; &amp;gt; &amp;gt;::_Run+0x77&lt;br/&gt;
mongod.exe &#160; &#160;c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread(210) &#160;std::_Pad::_Call_func+0x9&lt;br/&gt;
ucrtbase.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; crt_at_quick_exit+0x7d&lt;br/&gt;
KERNEL32.DLL &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; BaseThreadInitThunk+0x22&lt;br/&gt;
2022-11-06T23:55:40.911+0800 F CONTROL &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; *** unhandled exception 0x0000000E at 0x00007FF84931A1C8, terminating&lt;br/&gt;
2022-11-06T23:55:40.911+0800 F CONTROL &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; *** stack trace for unhandled exception:&lt;br/&gt;
2022-11-06T23:55:40.940+0800 I - &#160; &#160; &#160; &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; KERNELBASE.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; RaiseException+0x68&lt;br/&gt;
mongod.exe &#160; &#160; &#160;...\src\mongo\util\signal_handlers_synchronous.cpp(241) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::`anonymous namespace&apos;::abruptQuit+0x9d&lt;br/&gt;
ucrtbase.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; raise+0x1e8&lt;br/&gt;
ucrtbase.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; abort+0x31&lt;br/&gt;
mongod.exe &#160; &#160; &#160;...\src\mongo\util\assert_util.cpp(129) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::invariantOKFailed+0x228&lt;br/&gt;
mongod.exe &#160; &#160; &#160;...\src\mongo\db\storage\wiredtiger\wiredtiger_session_cache.cpp(305) &#160; &#160; &#160; &#160; &#160; &#160;mongo::WiredTigerSessionCache::waitUntilDurable+0x39a&lt;br/&gt;
mongod.exe &#160; &#160; &#160;...\src\mongo\db\storage\wiredtiger\wiredtiger_kv_engine.cpp(252) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;mongo::WiredTigerKVEngine::WiredTigerJournalFlusher::run+0x29e&lt;br/&gt;
mongod.exe &#160; &#160; &#160;...\src\mongo\util\background.cpp(153) &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; mongo::BackgroundJob::jobBody+0x131&lt;br/&gt;
mongod.exe &#160; &#160; &#160;c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread(247) &#160;std::_LaunchPad&amp;lt;std::unique_ptr&amp;lt;std::tuple&amp;lt;&amp;lt;lambda_8929d5e2502e4de5883694c1a7a329eb&amp;gt; &amp;gt;,std::default_delete&amp;lt;std::tuple&amp;lt;&amp;lt;lambda_8929d5e2502e4de5883694c1a7a329eb&amp;gt; &amp;gt; &amp;gt; &amp;gt; &amp;gt;::_Run+0x77&lt;br/&gt;
mongod.exe &#160; &#160; &#160;c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread(210) &#160;std::_Pad::_Call_func+0x9&lt;br/&gt;
ucrtbase.dll &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; crt_at_quick_exit+0x7d&lt;br/&gt;
KERNEL32.DLL &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; BaseThreadInitThunk+0x22&lt;br/&gt;
2022-11-06T23:55:40.942+0800 I CONTROL &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; writing minidump diagnostic file C:\Program Files (x86)\xxx\mongodb\bin\mongod.2022-11-06T15-55-40.mdmp&lt;br/&gt;
2022-11-06T23:55:41.607+0800 F CONTROL &#160;&lt;span class=&quot;error&quot;&gt;&amp;#91;WTJournalFlusher&amp;#93;&lt;/span&gt; *** immediate exit due to unhandled exception&lt;/p&gt;</customfieldvalue>

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