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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-71274] mongod process crash with fatal error </title>
                <link>https://jira.mongodb.org/browse/SERVER-71274</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;mongod process crash every several hour following message&lt;/p&gt;

&lt;p&gt;~&lt;/p&gt;
{&quot;t&quot;:\{&quot;$date&quot;:&quot;2022-05-24T20:10:58.013+09:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:4757800, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing fatal message&quot;,&quot;attr&quot;:{&quot;message&quot;:&quot;terminate() called. An exception is active; attempting to gather more information&quot;}} {&quot;t&quot;:&lt;/p&gt;
{&quot;$date&quot;:&quot;2022-05-24T20:10:58.013+09:00&quot;}
&lt;p&gt;,&quot;s&quot;:&quot;F&quot;, &quot;c&quot;:&quot;CONTROL&quot;, &quot;id&quot;:4757800, &quot;ctx&quot;:&quot;ftdc&quot;,&quot;msg&quot;:&quot;Writing fatal message&quot;,&quot;attr&quot;:{&quot;message&quot;:&quot;DBException::toString(): FileRenameFailed: \ufffdv\ufffd\ufffd\ufffdZ\ufffdX\ufffd&#205;&#402;t\ufffd@\ufffdC\ufffd\ufffd\ufffd&#201;&#402;A\ufffdN\ufffdZ\ufffdX\ufffd&#197;&#8218;\ufffd\ufffd&#220;&#8218;\ufffd\ufffd\ufffd\ufffdB\ufffd&#202;&#8218;&#204;&#402;v\ufffd\ufffd\ufffdZ\ufffdX\ufffd\ufffd\ufffdg\ufffdp\ufffd\ufffd\ufffd&#197;&#8218;\ufffd\ufffdB\nActual exception type: class mongo::error_details::ExceptionForImpl&amp;lt;37,class mongo::AssertionException&amp;gt;\n&quot;}}~&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;This issue probably comming from following&#160; ec.message() returns non utf-8 character.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://github.com/mongodb/mongo/blob/958ad9abfc80861d3f43f44da694e83464b01e1d/src/mongo/db/ftdc/file_writer.cpp#L110&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/blob/958ad9abfc80861d3f43f44da694e83464b01e1d/src/mongo/db/ftdc/file_writer.cpp#L110&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&quot;&lt;sub&gt;\ufffd&quot; is unicode replacement character for unknown or unrepresentable in Unicode.&lt;/sub&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;~&lt;a href=&quot;https://stackoverflow.com/questions/18489893/what-is-the-encoding-used-by-boost-asio-error-messages~&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://stackoverflow.com/questions/18489893/what-is-the-encoding-used-by-boost-asio-error-messages~&lt;/a&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="2181836">SERVER-71274</key>
            <summary>mongod process crash with fatal error </summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="erwin.pe@mongodb.com">Erwin Pe</assignee>
                                    <reporter username="x22t33c81@gmail.com">Hidemi Ta</reporter>
                        <labels>
                            <label>ftdc</label>
                    </labels>
                <created>Fri, 11 Nov 2022 07:34:11 +0000</created>
                <updated>Thu, 9 Feb 2023 07:27:17 +0000</updated>
                            <resolved>Tue, 22 Nov 2022 16:59:27 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>8</watches>
                                                                                                                <comments>
                            <comment id="5181598" author="JIRAUSER1272801" created="Thu, 9 Feb 2023 07:27:17 +0000"  >&lt;p&gt;how can i get the solution of mongod command error or crasehes when ever i executing mongod command ?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="5001132" author="JIRAUSER1261316" created="Tue, 22 Nov 2022 16:59:27 +0000"  >&lt;p&gt;Since the process crash does not appear to be caused by a bug, I will now close this ticket.&lt;/p&gt;</comment>
                            <comment id="4994625" author="JIRAUSER1261316" created="Fri, 18 Nov 2022 23:11:25 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=x22t33c81%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;x22t33c81@gmail.com&quot;&gt;x22t33c81@gmail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;The issue with the error message is indeed due to the system&apos;s locale being set to a code page that is not compatible with UTF-8, and hence the presence of replacement characters in the log output.  As a workaround, you can temporarily set the locale or the system language to English, or enable the &quot;Use Unicode UTF-8 for worldwide language support&quot; setting, to get a readable error message.&lt;/p&gt;

&lt;p&gt;The cause of the process crash itself is likely due to permissions error when renaming the &lt;tt&gt;metrics.interim.temp&lt;/tt&gt; file to &lt;tt&gt;metrics.interim&lt;/tt&gt;. Please make sure that no other processes are reading or writing the &lt;tt&gt;metrics.interim&lt;/tt&gt; file.&lt;/p&gt;</comment>
                            <comment id="4974783" author="JIRAUSER1265262" created="Fri, 11 Nov 2022 16:49:54 +0000"  >&lt;p&gt;Just adding that there has been further discussion of this on the community forums here: &lt;a href=&quot;https://www.mongodb.com/community/forums/t/mongo-process-crashed-every-few-days-on-windows/129625&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/community/forums/t/mongo-process-crashed-every-few-days-on-windows/129625&lt;/a&gt;&#160;&lt;/p&gt;

&lt;p&gt;I agree that this looks like it may be an issue. Thanks for putting up the SERVER ticket, &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=x22t33c81%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;x22t33c81@gmail.com&quot;&gt;x22t33c81@gmail.com&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;I&apos;ll pass this on to the relevant team to take a look.&lt;/p&gt;</comment>
                            <comment id="4973370" author="JIRAUSER1271235" created="Fri, 11 Nov 2022 07:38:45 +0000"  >&lt;p&gt;Sorry, lack of information&lt;/p&gt;

&lt;p&gt;OS: Windows10&lt;/p&gt;

&lt;p&gt;Version:&#160; MongoDB 5.0.3.0&#160;&lt;/p&gt;</comment>
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            <issuekey id="1930780">SERVER-61680</issuekey>
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            <issuekey id="2210301">SERVER-72100</issuekey>
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