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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-8039] Authentication repeatedly fails after major network issue</title>
                <link>https://jira.mongodb.org/browse/SERVER-8039</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello!&lt;br/&gt;
I use mongodb 2.2.1 with 1 mongos and 2 shards, 3 replicas each.&lt;br/&gt;
We had a major network issue, when mongos and two(one from each shard) mongod&apos;s became isolated. When network was up again, we experienced following problem:&lt;/p&gt;

&lt;p&gt;Wed Dec 26 20:02:37 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1183&amp;#93;&lt;/span&gt;  authenticate db: partition-validator &lt;/p&gt;
{ authenticate: 1, user: &quot;auto&quot;, nonce: &quot;5b3de430aaacf9a5&quot;, key: &quot;6eb58aa336bfc1eef5779a04761f83d3&quot; }
&lt;p&gt;Wed Dec 26 20:02:37 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1183&amp;#93;&lt;/span&gt; auth: couldn&apos;t find user auto, partition-validator.system.users&lt;br/&gt;
Wed Dec 26 20:02:37 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1183&amp;#93;&lt;/span&gt; end connection 192.168.101.11:48742 (103 connections now open)&lt;br/&gt;
Wed Dec 26 20:02:47 &lt;span class=&quot;error&quot;&gt;&amp;#91;Balancer&amp;#93;&lt;/span&gt; distributed lock &apos;balancer/cs-mongodb01g:27000:1356537611:1804289383&apos; acquired, ts : 50db1fa69f69900c8fba7b3b&lt;br/&gt;
Wed Dec 26 20:02:47 &lt;span class=&quot;error&quot;&gt;&amp;#91;Balancer&amp;#93;&lt;/span&gt; distributed lock &apos;balancer/cs-mongodb01g:27000:1356537611:1804289383&apos; unlocked. &lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;mongosMain&amp;#93;&lt;/span&gt; connection accepted from 192.168.101.11:48747 #1184 (104 connections now open)&lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1184&amp;#93;&lt;/span&gt; end connection 192.168.101.11:48747 (103 connections now open)&lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;mongosMain&amp;#93;&lt;/span&gt; connection accepted from 192.168.101.11:48748 #1185 (104 connections now open)&lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1185&amp;#93;&lt;/span&gt; end connection 192.168.101.11:48748 (103 connections now open)&lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;mongosMain&amp;#93;&lt;/span&gt; connection accepted from 192.168.101.11:48749 #1186 (104 connections now open)&lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1186&amp;#93;&lt;/span&gt;  authenticate db: partition-validator &lt;/p&gt;
{ authenticate: 1, user: &quot;auto&quot;, nonce: &quot;8bb8fc07201771c5&quot;, key: &quot;d5f331c56d20afdff4c80a95db068e8b&quot; }
&lt;p&gt;Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1186&amp;#93;&lt;/span&gt; auth: couldn&apos;t find user auto, partition-validator.system.users&lt;br/&gt;
Wed Dec 26 20:02:56 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1186&amp;#93;&lt;/span&gt; end connection 192.168.101.11:48749 (103 connections now open)&lt;/p&gt;

&lt;p&gt;Network started about 19:00 and was fixed exactly in 20:00, authentication was ok before 20:00, during network fail too.&lt;/p&gt;

&lt;p&gt;Some logs from the interval 19:00-20:00&lt;br/&gt;
Wed Dec 26 19:48:44 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn16453835&amp;#93;&lt;/span&gt; Socket say send() errno:32 Broken pipe 192.168.101.16:27017&lt;br/&gt;
Wed Dec 26 19:48:44 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn16453835&amp;#93;&lt;/span&gt; warning: could not get last error from a shard cs_mongodb-sh2/cs-mongodb02d:27017,cs-mongodb02f:27017,cs-mongodb02g:27017 :: caused by :: socket exception &lt;span class=&quot;error&quot;&gt;&amp;#91;SEND_ERROR&amp;#93;&lt;/span&gt; for 192.168.101.16:27017&lt;br/&gt;
Wed Dec 26 19:48:51 &lt;span class=&quot;error&quot;&gt;&amp;#91;Balancer&amp;#93;&lt;/span&gt; warning: distributed lock &apos;balancer/cs-mongodb01g:27000:1355404365:864101839 did not propagate properly. :: caused by :: 8017 update not consistent  ns: config.locks query&lt;br/&gt;
: &lt;/p&gt;
{ _id: &quot;balancer&quot;, state: 0, ts: ObjectId(&apos;50db1c5f3fa487ae2f5aff90&apos;) }
&lt;p&gt; update: { $set: &lt;/p&gt;
{ state: 1, who: &quot;cs-mongodb01g:27000:1355404365:864101839:Balancer:636453333&quot;, process: &quot;cs-mongodb01g:27000:13
55404365:864101839&quot;, when: new Date(1356536930010), why: &quot;doing balance round&quot;, ts: ObjectId(&apos;50db1c61326d9641ed1f7228&apos;) }
&lt;p&gt; } gle1: &lt;/p&gt;
{ updatedExisting: true, n: 1, connectionId: 36369, waited: 34, err: nu
ll, ok: 1.0 }
&lt;p&gt; gle2: &lt;/p&gt;
{ updatedExisting: false, n: 0, connectionId: 38633, waited: 18, err: null, ok: 1.0 }
&lt;p&gt;Wed Dec 26 19:48:51 &lt;span class=&quot;error&quot;&gt;&amp;#91;Balancer&amp;#93;&lt;/span&gt; lock update lost, lock &apos;balancer/cs-mongodb01g:27000:1355404365:864101839&apos; not propagated.&lt;br/&gt;
Wed Dec 26 19:48:51 &lt;span class=&quot;error&quot;&gt;&amp;#91;Balancer&amp;#93;&lt;/span&gt; distributed lock &apos;balancer/cs-mongodb01g:27000:1355404365:864101839&apos; was not acquired.&lt;br/&gt;
Wed Dec 26 19:48:55 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn16452947&amp;#93;&lt;/span&gt;   Assertion failure cursorCache.getRef( cursor ).size() src/mongo/s/request.cpp 182&lt;br/&gt;
0x787d86 0x754d81 0x6e94fd 0x707996 0x6e9eaf 0x5149c1 0x776c49 0x7f9283d779ca 0x7f928311e70d &lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo15printStackTraceERSo+0x26) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x787d86&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo12verifyFailedEPKcS1_j+0xc1) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x754d81&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo7Request5replyERNS_7MessageERKSs+0x19d) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6e94fd&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo13ShardStrategy7getMoreERNS_7RequestE+0x376) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x707996&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo7Request7processEi+0x14f) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6e9eaf&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo21ShardedMessageHandler7processERNS_7MessageEPNS_21AbstractMessagingPortEPNS_9LastErrorE+0x71) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x5149c1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo3pms9threadRunEPNS_13MessagingPortE+0x429) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x776c49&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib/libpthread.so.0(+0x69ca) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7f9283d779ca&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib/libc.so.6(clone+0x6d) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7f928311e70d&amp;#93;&lt;/span&gt;&lt;br/&gt;
Wed Dec 26 19:49:01 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn16453011&amp;#93;&lt;/span&gt;   Assertion failure cursorCache.getRef( cursor ).size() src/mongo/s/request.cpp 182&lt;br/&gt;
0x787d86 0x754d81 0x6e94fd 0x707996 0x6e9eaf 0x5149c1 0x776c49 0x7f9283d779ca 0x7f928311e70d &lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo15printStackTraceERSo+0x26) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x787d86&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo12verifyFailedEPKcS1_j+0xc1) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x754d81&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo7Request5replyERNS_7MessageERKSs+0x19d) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6e94fd&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo13ShardStrategy7getMoreERNS_7RequestE+0x376) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x707996&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo7Request7processEi+0x14f) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6e9eaf&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo21ShardedMessageHandler7processERNS_7MessageEPNS_21AbstractMessagingPortEPNS_9LastErrorE+0x71) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x5149c1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /usr/bin/mongos(_ZN5mongo3pms9threadRunEPNS_13MessagingPortE+0x429) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x776c49&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib/libpthread.so.0(+0x69ca) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7f9283d779ca&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib/libc.so.6(clone+0x6d) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x7f928311e70d&amp;#93;&lt;/span&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="60450">SERVER-8039</key>
            <summary>Authentication repeatedly fails after major network issue</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="spencer@mongodb.com">Spencer Brody</assignee>
                                    <reporter username="gabol">Anton V. Volokhov</reporter>
                        <labels>
                    </labels>
                <created>Thu, 27 Dec 2012 17:11:16 +0000</created>
                <updated>Fri, 8 Mar 2013 15:55:30 +0000</updated>
                            <resolved>Mon, 7 Jan 2013 17:07:22 +0000</resolved>
                                                                    <component>Networking</component>
                    <component>Security</component>
                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="233257" author="gabol" created="Mon, 7 Jan 2013 17:10:00 +0000"  >&lt;p&gt;Thanks for help, anyway.&lt;/p&gt;</comment>
                            <comment id="233251" author="spencer" created="Mon, 7 Jan 2013 17:07:22 +0000"  >&lt;p&gt;Unfortunately, I don&apos;t believe we have enough information here to understand exactly what happened.  If this happens again, please increase the logging verbosity on the mongos and the mongod with the problems by running&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;db.adminCommand({setParameter:1, logLevel:2});&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;and attach the logs to this ticket, after re-opening it, before you re-create the user.&lt;/p&gt;</comment>
                            <comment id="233238" author="gabol" created="Mon, 7 Jan 2013 16:50:48 +0000"  >&lt;p&gt;Sorry, they died yesterday, due to logrotate configuration. I have only those, I&apos;ve sent in a first post.&lt;br/&gt;
I know only, that they were like &lt;br/&gt;
Wed Dec 26 20:02:37 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1183&amp;#93;&lt;/span&gt; authenticate db: partition-validator &lt;/p&gt;
{ authenticate: 1, user: &quot;auto&quot;, nonce: &quot;5b3de430aaacf9a5&quot;, key: &quot;6eb58aa336bfc1eef5779a04761f83d3&quot; }
&lt;p&gt;Wed Dec 26 20:02:37 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1183&amp;#93;&lt;/span&gt; auth: couldn&apos;t find user auto, partition-validator.system.users&lt;/p&gt;</comment>
                            <comment id="233220" author="spencer" created="Mon, 7 Jan 2013 16:38:28 +0000"  >&lt;p&gt;Can you please attach the full logs from the mongos and the primary of the shard in question from the time when authentication was failing?&lt;/p&gt;</comment>
                            <comment id="233212" author="gabol" created="Mon, 7 Jan 2013 16:30:44 +0000"  >&lt;p&gt;Recreating the user via db.addUser(&quot;auto&quot;,&quot;foo&quot;) fixed the problem.&lt;br/&gt;
db.system.users.find():&lt;/p&gt;
{ &quot;_id&quot; : ObjectId(&quot;50a259c505684816b2f2b6e9&quot;), &quot;user&quot; : &quot;auto&quot;, &quot;readOnly&quot; : false, &quot;pwd&quot; : &quot;d1b48490da7ff0ad12c01648ea0e7a78&quot; }
&lt;p&gt;It was the equally the same when the user was corrupted.&lt;br/&gt;
Now everything works fine, and I&apos;m just trying to figure out the reason of a problem and how to avoid it in future.&lt;/p&gt;</comment>
                            <comment id="233203" author="spencer" created="Mon, 7 Jan 2013 16:22:26 +0000"  >&lt;p&gt;What&apos;s the current status of this?  Are you still having problems authenticating to users in this database on this machine?&lt;/p&gt;

&lt;p&gt;If so, can you attach the output of&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;use partition-validator;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;db.system.users.find();&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;run against mongos as well as the node that&apos;s having the authentication issues?&lt;/p&gt;</comment>
                            <comment id="231513" author="gabol" created="Sat, 5 Jan 2013 02:37:29 +0000"  >&lt;p&gt;Only mongos and isolated node were restarted. Same behavior experienced both through mongos and replica&apos;s master. Didn&apos;t test on replicas&apos;s secondary, unfortunately.&lt;/p&gt;</comment>
                            <comment id="231122" author="spencer" created="Fri, 4 Jan 2013 18:52:29 +0000"  >&lt;p&gt;Hmm, that seems strange.  Have you tried restarting this node since the network problems?  Are you connecting to the mongos or a mongod directly?  If the latter, do you have the same problem with all nodes in the replica set, or just the one that had the network outage?&lt;/p&gt;</comment>
                            <comment id="225460" author="gabol" created="Thu, 27 Dec 2012 18:10:05 +0000"  >&lt;p&gt;So, I couldn&apos;t login via shell. When I logon as admin, I saw this user &quot;auto&quot; in db.system.users collection, hash for this username was exactly the same as in the other databases, where this use/pwd pair exists. Logging in the other databases was successful.&lt;/p&gt;</comment>
                    </comments>
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